Nice room, clean & quiet. Bed was a little soft for me but mr wife loved it. Ill definitely stay again.
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酒店回复: Thank you for choosing to stay with us. We look forward to serving you again!
5.0分
家庭亲子
Beds were comfortable, amenities in room were nice. Appeared updated and well cared for. No issues!
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酒店回复: Thank you for choosing to stay with us. We look forward to serving you again!
5.0分
其他
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Barbara at the front desk was an absolute sweetheart. Professional and friendly. Mike a gentleman I ran into at the elevator was also very kind and friendly. Hotel was clean and organized. Furniture can use some updating for we had a suite.
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酒店回复: Dear Guest,Thank you for choosing to stay with us! We look forward to serving you again!
5.0分
家庭亲子
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The check in staff was Great, but the staff in the dining area was phenomenal! We did have a little issue with the cleaning staff redoing the beds but we easily handle that on our own with the extra provided sheets from the front.
We were there for my son's graduation at Fort Jackson and it was an easy 12-15 minute max trip to get there. The food on the property was pretty good especially the hot honey wings!
I will definitely visit this property again!
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酒店回复: Dear Guest,Thank you for choosing to stay with us! We look forward to serving you again!
5.0分
情侣出游
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From the moment of walking into the lobby the staff members were always very nice. The check in process was quick and easy. We enjoyed having the cafe and bar in the hotel especially since there was not anyplace within walking distance. Our room was spacious and very clean. We did not hear any noise while in our room. The check out was also very quick and easy. I would stay here again.
酒店回复: Dear Guest, Thank you for choosing to stay with us.
3.0分
情侣出游
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Check in was quick and staff members were friendly. Breakfast was good and service was adequate. Lobby and room upholstery seating need to be clean. Rugs throughout hotel were dirty need to be shampoo. Room was small and light by one of the nightstand did not work. Lamps above nightstand were dusty need to be upgraded, the room did not have sufficient light.Bed mattress was to soft your body sunk into the mattress. Need to install USB outlets by nightstand. Surrounding area did not feel safe. Overall hotel needs upgrading. Over priced for 1 night stay. Will not be returning.☹️ Give this hotel 2 stars.
酒店回复: Dear Guest,Thank you for choosing to stay with us!
服务好，交通方便。
万怡酒店很棒；房间舒适，员工服务周到，而且环境非常干净整洁。酒店很安静，很适合睡眠。不足之处是位置比较偏僻，附近没有餐厅或购物区。酒店内有一家小餐厅，菜单选择有限，而且不像以前那样提供免费早餐了。如果探望病人需要住在医院附近，酒店离医院很近。
酒店大堂一股霉味——然后，我们预订了三间房，结果每间房都有一股霉味。我们注意到一盏灯后面藏着一台除湿机，天花板横梁上有水渍，淋浴上方油漆剥落。为了避免喉咙不适，我们不得不开着窗户。最后，为了消除那股难闻的气味，我们不得不关掉空调。
房间里没有提供任何信息手册。墙壁薄得可怜，我们能听到楼上抽屉滑动的声音和每一步脚步声。整晚都是如此。淋浴间很小，水压也很低。我们订的是套房，住了四晚。我特意选择这家酒店就是冲着阳台和泳池来的。结果泳池脏得要命，根本没法用。泳池一直关着。我们问什么时候开放，他们说不知道，也没别的可说。我明明要求的是阳台房，结果却给了我一个毫无隐私的露台。他们说没有别的房型可选了，如果我不住，钱就没了。所以我们只好住了。冰箱到的时候很脏，水槽和微波炉下面的橱柜也很脏，还长了霉。他们说隔天打扫一次。那天是房间打扫日，我们11点离开。回来后发现房间依然脏乱，垃圾桶溢出，而且没有干净的毛巾或洗脸巾。第三晚，凌晨2点刚过，火警警报器就开始响了。我们够不着。打电话给前台，被告知需要取出电池。我们告诉她我们够不着。又过了20分钟，我们走到前台，她告诉我们她已经联系了维修人员，但他们来不了。我们只好挪开床头柜，我丈夫还站在上面，才把警报器拆了下来。第四晚，我们回来时发现一个停车位都没有。我们只能把车停在门口。酒店没有就我们的不便提供任何补偿。
Nice room, clean & quiet. Bed was a little soft for me but mr wife loved it. Ill definitely stay again.
Beds were comfortable, amenities in room were nice. Appeared updated and well cared for. No issues!
Barbara at the front desk was an absolute sweetheart. Professional and friendly. Mike a gentleman I ran into at the elevator was also very kind and friendly. Hotel was clean and organized. Furniture can use some updating for we had a suite.
The check in staff was Great, but the staff in the dining area was phenomenal! We did have a little issue with the cleaning staff redoing the beds but we easily handle that on our own with the extra provided sheets from the front.
We were there for my son's graduation at Fort Jackson and it was an easy 12-15 minute max trip to get there. The food on the property was pretty good especially the hot honey wings!
I will definitely visit this property again!
From the moment of walking into the lobby the staff members were always very nice. The check in process was quick and easy. We enjoyed having the cafe and bar in the hotel especially since there was not anyplace within walking distance. Our room was spacious and very clean. We did not hear any noise while in our room. The check out was also very quick and easy. I would stay here again.
Check in was quick and staff members were friendly. Breakfast was good and service was adequate. Lobby and room upholstery seating need to be clean. Rugs throughout hotel were dirty need to be shampoo. Room was small and light by one of the nightstand did not work. Lamps above nightstand were dusty need to be upgraded, the room did not have sufficient light.Bed mattress was to soft your body sunk into the mattress. Need to install USB outlets by nightstand. Surrounding area did not feel safe. Overall hotel needs upgrading. Over priced for 1 night stay. Will not be returning.☹️ Give this hotel 2 stars.