The room was outstanding, the staf were nice and they had a shuttle to go see Stevie Nicks concert. All in all 10 out of 10. Only complaint i can make is parking should come with the room.
酒店回复: Thank you so much. We appreciate you staying with us.
5.0分
其他
Great parking. Easy check in. Room was very clean and spacious. Manager Andrew was exceptionally kind.
酒店回复: Thank you so much. We appreciate you staying with us.
5.0分
商务出差
Easy parking. Clean, spacious room at a good price in a decent location for walking to the convention center and downtown.
酒店回复: Thank you for staying with us.
3.0分
其他
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Room was nice. Parking was 10/day and lot was not the easiest to park unless you parked on level 2 that was outside and accessible by anyone walking by. There were not a lot of parking spots available. Breakfast was not included as mentioned on the booking. You could hear noises outside through the night. When you were sleeping
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酒店回复: Thank you for staying with us. We appreciate your feedback. We have multiple parking options including a garage and an uncovered outdoor parking area. Our breakfast is served ala carte. We offer many great options. We look forward to seeing you again.
4.0分
情侣出游
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The hotel was nice and clean. It was walking distance from the arena HOWEVER. There is a train track very near and it seems to run at night. The hotel offered ear plugs - that should give you an idea as to how loud it is.
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酒店回复: Thank you for your review. We are located in a downtown city. We offer earplugs and sound machines for anyone that is sensitive to noise. We hope that you will stay with us when you are in the area next.
2.0分
商务出差
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The hotel was clean and very up to date. But, the man at the front desk was extremely rude. I have never checked into a hotel and had someone talk to my family the way he did. He wouldn't even tell us where our room was. I told him we have a U-haul trailer and adked is parking available and we were told you have to pay for 2 spots and there was room, even through I asked prior to booking we had to wait an hour before we could get parking. I will never stay again, nothing to the hotel, but extremely rude male at the check in desk. I never leave a bad review until now
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酒店回复: Thank you for staying with us. I am sorry that your experience with us was not pleasant. I will speak with my team and find out what happened. I hope that you will consider us the next time you are in town.
5.0分
其他
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Great place at a great location
Hotel was very clean overall. Never made it to breakfast. The staff was extremely friendly. Great location, Highly recommend
酒店回复: I am glad that you enjoyed your stay with us.
5.0分
家庭亲子
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The staff went above and beyond to open up the swimming pool and set up chairs for us. At breakfast Sharina was exceptionally friendly and helpful to clean tables , bring out our food and overrall so pleasant . All of the staff were so friendly. The location was perfect to be near USC campus .
酒店回复: Thank you for staying with us. I will pass your note on to Shrina.
女儿对房间满意
好的
The room was outstanding, the staf were nice and they had a shuttle to go see Stevie Nicks concert. All in all 10 out of 10. Only complaint i can make is parking should come with the room.
Great parking. Easy check in. Room was very clean and spacious. Manager Andrew was exceptionally kind.
Easy parking. Clean, spacious room at a good price in a decent location for walking to the convention center and downtown.
Room was nice. Parking was 10/day and lot was not the easiest to park unless you parked on level 2 that was outside and accessible by anyone walking by. There were not a lot of parking spots available. Breakfast was not included as mentioned on the booking. You could hear noises outside through the night. When you were sleeping
The hotel was nice and clean. It was walking distance from the arena HOWEVER. There is a train track very near and it seems to run at night. The hotel offered ear plugs - that should give you an idea as to how loud it is.
The hotel was clean and very up to date. But, the man at the front desk was extremely rude. I have never checked into a hotel and had someone talk to my family the way he did. He wouldn't even tell us where our room was. I told him we have a U-haul trailer and adked is parking available and we were told you have to pay for 2 spots and there was room, even through I asked prior to booking we had to wait an hour before we could get parking. I will never stay again, nothing to the hotel, but extremely rude male at the check in desk. I never leave a bad review until now
Great place at a great location
Hotel was very clean overall. Never made it to breakfast. The staff was extremely friendly. Great location, Highly recommend
The staff went above and beyond to open up the swimming pool and set up chairs for us. At breakfast Sharina was exceptionally friendly and helpful to clean tables , bring out our food and overrall so pleasant . All of the staff were so friendly. The location was perfect to be near USC campus .