酒店回复: Thank you for taking the time to share your experience. We really appreciate your business and look forward to welcoming you back in the not too distant future!
3.0分
其他
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make sure you get what you pay for
When checking in the 2 ladies at the front desk were chatting and we stood there for a couple of minutes until one lady looked at us like we were bothering them, I stated we are checking in, she rolled her eyes and asked our information, she got us checked in and said there will not be any room service unless we let the front desk know by 8 am of the day we needed the room service done. While during our stay we needed toilet paper, my wife went to the front desk and asked for some toilet paper, the person at the front desk told her it would be right up this was around 4pm, nothing was brought up we wound up using the restrooms in the hall by the snack machines. the next day we saw a house keeping lady and asked her if we could get the toilet paper, she had it to us in 10 minutes. the bathroom was moldy around the floor and shower. at night the room door has light coming in around it from the hall on the other side, so much so there is no need for a night light. I really do not feel that the price we paid for the room was anywhere near worth what we had to pay for.
3.0分
情侣出游
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The staff was very nice but over all the property was dirty and the furnishings were very tired and stained. The bar area was nice and so was the night time bartender. But during the day, when it was open, I couldn’t find anyone to take an order and there were several dirty tables with used dishes on them. Overall, it was in a convenient location but most things close by were closed or seedy looking
4.0分
其他
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The stay at the property was good, however after the second day there was no toilet tissue in the room and we had to keep requesting towels and for the room to be cleaned. We saw the maid on the floor and requested towels but was told that we had to go to the front desk
1.0分
其他
Water damage in the ceiling of our room - rusted metal. Uncomfortable mattress. How is this a four star hotel. Its old and needs a remodel.
3.0分
其他
Cookies were good, bed was comfortable. The location of my room was noisy. I heard doors slamming late night.
4.0分
家庭亲子
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Nothing was impressive. Just another hotel. Corners of bathroom was dirty, obviously not cleaned on a regular basis. Room was ok, but apparently some employees sitting at bar, discussing a bed bug infestation. Not a good sign. None of the employees stood out as good or even great. They were average at best. I wont plan to book there again, as you should at least get a smile. No discussion of amenities, local things of interest. Nothing. Rather sad.
太糟糕了！！这绝对是我住酒店最差的一次体验！整个酒店竟然连一个行李推车都没有！！
员工服务态度不错，只是入住时没有给我们早餐券。咖啡机漏水漏得到处都是。住了四天，房间没人打扫，浴室没有排气扇，没有异味或蒸汽，找不到制冰机，被告知在1、3、5楼。即使在1楼，工作人员也没找到，只好去了关闭的厨房。后来因为误报的火警，我们被吵醒，不得不离开大楼。我们到达时，有人把奶昔洒在了门外，四天后奶昔还在那里。然后房间里留下了一个扫描条形码的给小费的提示，真是可笑，经历了这些之后，我再也不会给小费了。我原本期待的是一家希尔顿旗下的顶级酒店，结果非常失望。
房间宽敞、干净，浴室有点旧，但总体来说服务很好。
非常干净
make sure you get what you pay for
When checking in the 2 ladies at the front desk were chatting and we stood there for a couple of minutes until one lady looked at us like we were bothering them, I stated we are checking in, she rolled her eyes and asked our information, she got us checked in and said there will not be any room service unless we let the front desk know by 8 am of the day we needed the room service done. While during our stay we needed toilet paper, my wife went to the front desk and asked for some toilet paper, the person at the front desk told her it would be right up this was around 4pm, nothing was brought up we wound up using the restrooms in the hall by the snack machines. the next day we saw a house keeping lady and asked her if we could get the toilet paper, she had it to us in 10 minutes. the bathroom was moldy around the floor and shower. at night the room door has light coming in around it from the hall on the other side, so much so there is no need for a night light. I really do not feel that the price we paid for the room was anywhere near worth what we had to pay for.
The staff was very nice but over all the property was dirty and the furnishings were very tired and stained. The bar area was nice and so was the night time bartender. But during the day, when it was open, I couldn’t find anyone to take an order and there were several dirty tables with used dishes on them. Overall, it was in a convenient location but most things close by were closed or seedy looking
The stay at the property was good, however after the second day there was no toilet tissue in the room and we had to keep requesting towels and for the room to be cleaned. We saw the maid on the floor and requested towels but was told that we had to go to the front desk
Water damage in the ceiling of our room - rusted metal. Uncomfortable mattress. How is this a four star hotel. Its old and needs a remodel.
Cookies were good, bed was comfortable. The location of my room was noisy. I heard doors slamming late night.
Nothing was impressive. Just another hotel. Corners of bathroom was dirty, obviously not cleaned on a regular basis. Room was ok, but apparently some employees sitting at bar, discussing a bed bug infestation. Not a good sign. None of the employees stood out as good or even great. They were average at best. I wont plan to book there again, as you should at least get a smile. No discussion of amenities, local things of interest. Nothing. Rather sad.