酒店回复: ¡Nos alegra que todo haya salido excelente, Sergio! ¡Esperamos verte de nuevo pronto!
5.0分
其他
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We booked this for an extended weekend getaway. Unfortunately, I immediately ended up in the ER for an emergency appendectomy and didn't get to spend much time at this hotel. The rooms were clean and the bed was comfy. We got a river facing room on the second floor, with a little balcony. It was lovely and I wish I had been able to enjoy it. The front office manager, Tom, called to check on me while I was in the hospital. That was very nice and very much appreciated. I would highly recommend this hotel.
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酒店回复: We're sorry to hear that your trip got interrupted by a trip to the ER, Colleen! We hope that you are doing better and look forward to seeing you again!
5.0分
其他
I loved the river and Mountain View from my room. Downtown was an easy walk away. I loved the trail behind the hotel. I will definitely stay again!
酒店回复: We can't wait to have you back, Marla!
5.0分
情侣出游
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Our room and beds were so comfy! We love the beautiful lobby, the hot chocolate chip cookies, the river view we had and the comfy restaurant with river view! Doubletree also has a great location in town!
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酒店回复: Hi Leigh, Thank you for taking the time to share your perfect "10" review about your recent stay with us, Those cookies and beds are really the best!! We're pleased to hear that you enjoyed your time with us and that the team delivered exceptional service and hospitality. We would love to have you stay with us again when you are next in the Durango area!
3.0分
其他
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The rooms are a bit tired with ripped carpeting and just a bit run down and very sparse.Close to downtown an easy walk. Staff was very nice. $14.00 for parking a bit much considering a lot of parking, This is not like a big city like LA or something that warrants that like parking is a premium....
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酒店回复: Hi Dave, Thank you for taking the time to share your feedback. We strive to provide a comfortable stay for all our guests, and it's clear we fell short during your visit. We appreciate your comments and hope to have the opportunity to welcome you back to DoubleTree in the future.
这家酒店很棒，但我们被告知Trip.com基本上是个骗局。他们会超额预订低价房间，让你以为自己能订到那种房型，但当你抵达酒店时，他们会说那些房间没了，然后给你升级。你可能会觉得升级很棒，但实际上你却为此支付了额外的费用。我联系了酒店，他们说这就是为什么他们不鼓励通过第三方平台预订的原因。这简直就是个骗局。我以后不会再用Trip.com了。酒店很好，这次给我们报销了这笔费用。所以要为他们点赞，至少他们对待我们很好。
Make sure your room is available!
设施有点旧，还在翻新中。但地理位置极佳，房间宽敞。床很舒服。推荐家庭出游入住。
这是一次很棒的体验。房间非常干净，员工很友善，设施也很舒适。
住过的酒店里河景阳台房最棒，泳池和按摩浴缸也很赞。
好评！
一切都很棒，强烈推荐
We booked this for an extended weekend getaway. Unfortunately, I immediately ended up in the ER for an emergency appendectomy and didn't get to spend much time at this hotel. The rooms were clean and the bed was comfy. We got a river facing room on the second floor, with a little balcony. It was lovely and I wish I had been able to enjoy it. The front office manager, Tom, called to check on me while I was in the hospital. That was very nice and very much appreciated. I would highly recommend this hotel.
I loved the river and Mountain View from my room. Downtown was an easy walk away. I loved the trail behind the hotel. I will definitely stay again!
Our room and beds were so comfy! We love the beautiful lobby, the hot chocolate chip cookies, the river view we had and the comfy restaurant with river view! Doubletree also has a great location in town!
The rooms are a bit tired with ripped carpeting and just a bit run down and very sparse.Close to downtown an easy walk. Staff was very nice. $14.00 for parking a bit much considering a lot of parking, This is not like a big city like LA or something that warrants that like parking is a premium....