We are MVC owners and always enjoy Hilton Head Island. This was our first stay at the Heritage Club. The location by Harbour Town is fantastic. It’s quiet yet close to the action. The villa was large and generally well maintained. The kitchen was well equipped. My husband and son loved the complementary golf. The staff was nice and helpful in getting us scheduled for activities, golf and bicycles. The phone based concierge was extremely helpful in providing tips and guidance whenever we called. She was delightful. The negatives list is short: 1) bed pillows were flat and need a refresh 2) we tried to use the hot tub twice one time the pool was locked even though it was within the pool hours and then when we were able to gain access it wasn’t heated 3) they do not have 24 hour onsite staff (Monarch is a couple miles away and offers 24 staff) 4) the shower door leaks and needs new weather stripping
5.0分
家庭亲子
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Loved the property and the location was great. Loved that they had van transportation. The only complaints are that I wish the property had more activities planned for guests and the suite we were in, in the double queen room, the room never got below 78 degrees but the rest of the suite was freezing.
5.0分
其他
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Another great Marriott, super clean and spacious with the comforts we needed to finish out a long trip (e.g. hot tub, laundry, kitchen). Friendly staff and convenient to the forest reserve.
4.0分
家庭亲子
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The pool heater was not working. We went to Marriot Monarch's pool and that was cold too. The housekeeper was sitting outside our room from 9am until 10am when we left.
4.0分
其他
Quiet & Wilma is the BEST!!
Upgrades required.
5.0分
其他
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Motivation for Relaxation
Simply Amazing! As as soon as we walked into our room & inspected it, we concurred with the "Excellent Rating". The woman at check-in provided a glimpse of things to come. She didn't just text or email us. She provided in depth instructions regarding office hours that might impact our check-in. First Impressions 4🌟
5.0分
情侣出游
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We stayed here while we took tennis lessons from the Sea Pines Tennis Academy. It was perfect walking distance to the tennis courts and to shopping and dining. They had a nice, free, wine and cheese reception that was well attended and fun. Nice big hot tub as well.
5.0分
其他
The room was above my expectations. Very spacious and had everything I needed and more.
5.0分
其他
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This place is perfect for a family vacation, if you want a perfect retreat this place has it all. The golf course is outstanding, the best practice range is the lighthouse, the bars around town. The clubhouse, harbor town. Totally amazing. Can not miss it if you are traveling.
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酒店回复: We truly appreciate you taking time to share your raving review of Marriott's Heritage Club. It's nice to hear that this is the perfect retreat for you and your family! We hope you have a lovely and memorable stay!
We are MVC owners and always enjoy Hilton Head Island. This was our first stay at the Heritage Club. The location by Harbour Town is fantastic. It’s quiet yet close to the action. The villa was large and generally well maintained. The kitchen was well equipped. My husband and son loved the complementary golf. The staff was nice and helpful in getting us scheduled for activities, golf and bicycles. The phone based concierge was extremely helpful in providing tips and guidance whenever we called. She was delightful. The negatives list is short: 1) bed pillows were flat and need a refresh 2) we tried to use the hot tub twice one time the pool was locked even though it was within the pool hours and then when we were able to gain access it wasn’t heated 3) they do not have 24 hour onsite staff (Monarch is a couple miles away and offers 24 staff) 4) the shower door leaks and needs new weather stripping
Loved the property and the location was great. Loved that they had van transportation. The only complaints are that I wish the property had more activities planned for guests and the suite we were in, in the double queen room, the room never got below 78 degrees but the rest of the suite was freezing.
Another great Marriott, super clean and spacious with the comforts we needed to finish out a long trip (e.g. hot tub, laundry, kitchen). Friendly staff and convenient to the forest reserve.
The pool heater was not working. We went to Marriot Monarch's pool and that was cold too. The housekeeper was sitting outside our room from 9am until 10am when we left.
Quiet & Wilma is the BEST!!
Upgrades required.
Motivation for Relaxation
Simply Amazing! As as soon as we walked into our room & inspected it, we concurred with the "Excellent Rating". The woman at check-in provided a glimpse of things to come. She didn't just text or email us. She provided in depth instructions regarding office hours that might impact our check-in. First Impressions 4🌟
We stayed here while we took tennis lessons from the Sea Pines Tennis Academy. It was perfect walking distance to the tennis courts and to shopping and dining. They had a nice, free, wine and cheese reception that was well attended and fun. Nice big hot tub as well.
The room was above my expectations. Very spacious and had everything I needed and more.
This place is perfect for a family vacation, if you want a perfect retreat this place has it all. The golf course is outstanding, the best practice range is the lighthouse, the bars around town. The clubhouse, harbor town. Totally amazing. Can not miss it if you are traveling.
Location was great.
The main desk has limited hours.