酒店回复: Dear Jesus,Thank you for taking the time out to complete our survey.Thank you for staying with us!
5.0分
家庭亲子
原文
翻译提供方：Google
都好
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酒店回复: Dear Maricela, Thank you for taking the time to complete our survey. We really appreciate your five-star rating! We hope you enjoyed your stay and look forward to seeing you again soon!
2.0分
情侣出游
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The building was undergoing renovations- which were on the other end of the hotel-- but the room carpet was dirty and damp--very uncomfortble to walk in bare feet - had to wear shoes all the time. the bed was soft - but manageable.
The staff--especially the late evening mgr went out of his way to book us dinner reservations and was very cheerful
酒店回复: Thank you for your feed back.
5.0分
其他
Comfortable and Clean
The hotel was in the process of renovating, but was still kept clean it was very quiet for the stay
1.0分
商务出差
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Creepy and deserted! Place looks like it’s under maybe a renovation but still took my reservation! I’ve not seen one other guest here, only two employees. If I didn’t just drive 9 hours I’d find some where else. The paint is peeling carpet is heavily stained and it smells. You gotta be effinh kidding me!!!
1.0分
其他
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The gentleman at the front desk was extremely polite and helpful, but the hotel was nasty. I had to change rooms because the first reeked of smoke. The second was so dirty and run down that I ended up leaving and finding another hotel. They were kind enough to refund my money.
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酒店回复: Dear Deyoung,Thank you for sharing your feedback. We're truly sorry that your experience did not meet expectations. While we're glad to hear our front desk staff was polite and helpful, we sincerely apologize for the condition of the rooms and the inconvenience it caused. We are currently undergoing major renovations to improve the overall quality and cleanliness of our property, and your comments will help us continue making necessary improvements.We appreciate your patience and are glad we could provide a refund. We hope you’ll consider giving us another opportunity in the future once our renovations are complete.
1.0分
家庭亲子
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Room was moldy and musty and I have bronchial asthma and could not breathe. Paint and plaster were falling off the ceiling. Just overall nasty. We lost about $100 dollars cause the on site manager said it was non refundable he gave me a manager’s card and said to call him and he MIGHT give me my money back because of the condition of the hotel.
2.0分
商务出差
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Getting to the facility was a headache. They were doing street resurfacing on a Friday night! A BUSY NIGHT!! right in front of the entrance which made it hard to get in and out. The hotel is going thru renovations so there crap everywhere in the parking lot. The lobby was really old and nasty. I didn’t even want to walk on the rug with shoes on going to the second floor where my room was. When l turned down my bed there were little black curls hairs in it. So l moved to the other bed and it had some too. I did the best l could to get them out so l could sleep. I triple checked the pillows and they seemed to be ok. The room was quiet and the a/c worked great.
我住得很开心，服务也很棒，但只有一部电梯能用，而且酒店已经满房了。
位置不好 早餐********
地毯非常脏，游泳池绿水无法使用，酒店破旧、破旧、肮脏。
都好
The building was undergoing renovations- which were on the other end of the hotel-- but the room carpet was dirty and damp--very uncomfortble to walk in bare feet - had to wear shoes all the time. the bed was soft - but manageable.
The staff--especially the late evening mgr went out of his way to book us dinner reservations and was very cheerful
Comfortable and Clean
The hotel was in the process of renovating, but was still kept clean it was very quiet for the stay
Creepy and deserted! Place looks like it’s under maybe a renovation but still took my reservation! I’ve not seen one other guest here, only two employees. If I didn’t just drive 9 hours I’d find some where else. The paint is peeling carpet is heavily stained and it smells. You gotta be effinh kidding me!!!
The gentleman at the front desk was extremely polite and helpful, but the hotel was nasty. I had to change rooms because the first reeked of smoke. The second was so dirty and run down that I ended up leaving and finding another hotel. They were kind enough to refund my money.
Room was moldy and musty and I have bronchial asthma and could not breathe. Paint and plaster were falling off the ceiling. Just overall nasty. We lost about $100 dollars cause the on site manager said it was non refundable he gave me a manager’s card and said to call him and he MIGHT give me my money back because of the condition of the hotel.
Getting to the facility was a headache. They were doing street resurfacing on a Friday night! A BUSY NIGHT!! right in front of the entrance which made it hard to get in and out. The hotel is going thru renovations so there crap everywhere in the parking lot. The lobby was really old and nasty. I didn’t even want to walk on the rug with shoes on going to the second floor where my room was. When l turned down my bed there were little black curls hairs in it. So l moved to the other bed and it had some too. I did the best l could to get them out so l could sleep. I triple checked the pillows and they seemed to be ok. The room was quiet and the a/c worked great.