酒店回复: Thank you so much for sharing about recent experience with us! I will share your feedback with the staff and continue to improve our guest satisfaction.We hope to have the opportunity to serve you again in the future.
The min i walked in the staff was great and understanding .
The bestro was very slow but the staff was very kind to a old man wanted to talk lmao.
Anytime i stop at the front desk was kind and very helpful.
1.0分
其他
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I messaged the facility to cancel reservation only 5 min after it was booked. No one responded and I was charged. No one checked to see why we didn't show. Terrible.
5.0分
其他
Great customer service. But keep more pillows on hand. Not everyone can travel with extras.
4.0分
其他
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Breakfast was not included with the stay but we paid the up charge. Since the hotel was recently under new management, they didn’t have some of the offerings and were not familiar with procedures. They will undoubtedly get things ironed out. The room was quiet and comfortable which was the most important aspect.
2.0分
情侣出游
We had insects in the room and no tissues. Bathroom had a slippery tub and no grab bars. Sink faucet leaked.
Breakfast were overpriced, cold and very old.
1.0分
其他
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Staff two-faced talking to them in person really extremely nice but when it comes down to the motel being in the wrong charge my girlfriend is starting her menstrual cycle in the bed while she was sleeping charged me over $100 for a sheet in the towel you can't help nature they were extremely rude non-negotiable would not ever stay there again and highly recommend no one staying there service is s***** and the staff is shooting the owners are shooting
我把运动鞋落在房间里了，当我回到家时，我发现它们还在那里，于是我打电话给管理人员，他们很快就找到了我的运动鞋，并允许我的家人帮我取走，因为我住在城外，这真是太棒了
一进房间，迎接我们的就只有一只2.5英寸（约6厘米）长的蟑螂，它甚至不怕光。我晚上10点带着两个小孩到的，我们不得不立刻停下换衣服、换睡衣的脚步，跑出房间。我们不得不再次收拾行李上车，寻找另一家酒店。有人告诉我夜班经理会打电话给我，要求退款。但已经24小时了，没有任何管理人员联系我。
犯罪频发的地区
虽然不是酒店的错，但这个地方以盗窃事件频发而臭名昭著，有人撬开了包括我的车在内的8辆车。我的卡车后玻璃被砸碎，个人物品也被盗。
靠近州际公路，有不错的餐饮选择（停车场对面就是 Outback，街对面就是星巴克），非常干净，而且非常友好。
The min i walked in the staff was great and understanding .
The bestro was very slow but the staff was very kind to a old man wanted to talk lmao.
Anytime i stop at the front desk was kind and very helpful.
I messaged the facility to cancel reservation only 5 min after it was booked. No one responded and I was charged. No one checked to see why we didn't show. Terrible.
Great customer service. But keep more pillows on hand. Not everyone can travel with extras.
Breakfast was not included with the stay but we paid the up charge. Since the hotel was recently under new management, they didn’t have some of the offerings and were not familiar with procedures. They will undoubtedly get things ironed out. The room was quiet and comfortable which was the most important aspect.
We had insects in the room and no tissues. Bathroom had a slippery tub and no grab bars. Sink faucet leaked.
Breakfast were overpriced, cold and very old.
Staff two-faced talking to them in person really extremely nice but when it comes down to the motel being in the wrong charge my girlfriend is starting her menstrual cycle in the bed while she was sleeping charged me over $100 for a sheet in the towel you can't help nature they were extremely rude non-negotiable would not ever stay there again and highly recommend no one staying there service is s***** and the staff is shooting the owners are shooting