Doors don’t seal, so I heard everytime someone got ice or opened/closed door. But, staff was very kind
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酒店回复: Thank you for your feedback. We’re glad our staff made a positive impression, and we appreciate your note about the door noise—it’s helpful for us to improve guest comfort.We hope to welcome you back soon!
1.0分
商务出差
The room I booked was not available. I booked a double & was placed in a king because they were out of doubles.
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酒店回复: Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the unavailability of the room type you booked. We understand how important it is to have the accommodations you expect, and we are reviewing our booking and room management procedures to prevent this from happening in the future.We hope you might give us another opportunity to provide a stay that better meets your expectations.
5.0分
其他
The parking was easy and available during a very busy weekend. The breakfast was always replenished and good and the customer service was always on point
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酒店回复: Thank you for your wonderful review! We’re delighted to hear you enjoyed our convenient parking, freshly replenished breakfast, and attentive customer service. It’s great to know our team helped make your stay enjoyable, even during a busy weekend.We look forward to welcoming you back soon for another pleasant visit.
3.0分
情侣出游
Good hotel and convenient location. Property and Rooms are clean. Friendly front desk staff. Food walkable from hotel. Right off I-26.
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酒店回复: Thank you for your feedback. We’re glad to hear you found our hotel clean, conveniently located, and enjoyed our friendly front desk staff. We appreciate your comments and hope to welcome you back soon for an even more comfortable stay.
2.0分
其他
It was very noisy. I could hear someone going the bathroom next door and was woken up very early as you can everything through the walls!
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the noise you experienced during your stay — we understand how disruptive this can be. Your comments have been shared with our management team to help improve soundproofing and guest comfort. We hope you might consider giving us another opportunity to provide a quieter and more restful experience in the future.
4.0分
家庭亲子
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Was only there for one night but the staff was friendly and helpful, the property and rooms were clean. The breakfast was not all that great and several items were available - but it appeared the hotel was full with most taking part in the buffet
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酒店回复: Hi Jane,Thank you for choosing to stay with us, even if just for one night. We’re happy to hear you found our staff friendly and the rooms clean. I appreciate your honest feedback about breakfast, especially during a busy time. We’re always looking to improve.We hope to welcome you back soon for a longer and even better stay.
5.0分
其他
Clean room staff was excellent and friendly and the property is very well maintained and lighted.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re thrilled to hear that you enjoyed your clean room, appreciated our friendly staff, and noticed how well-maintained and well-lit our property is. Providing a comfortable and safe environment for our guests is always our top priority.We look forward to welcoming you back soon for another excellent stay!
非常不错，前台这次给我升级了房间
酒店每次搞乌龙，我订的双床房，给我开好房间好是一个大床房，后面找酒店，没有双床房了，大床房有一个沙发床，说等几天有双床房后给我换，但是一直没有换。这是第二次这样的事情，很糟糕。也不提前说明。住了几天，也没人来打扫卫生。
很棒的酒店。房间非常干净，员工也很热情。床很舒服。会再来的。
Doors don’t seal, so I heard everytime someone got ice or opened/closed door. But, staff was very kind
The room I booked was not available. I booked a double & was placed in a king because they were out of doubles.
The parking was easy and available during a very busy weekend. The breakfast was always replenished and good and the customer service was always on point
Good hotel and convenient location. Property and Rooms are clean. Friendly front desk staff. Food walkable from hotel. Right off I-26.
It was very noisy. I could hear someone going the bathroom next door and was woken up very early as you can everything through the walls!
Was only there for one night but the staff was friendly and helpful, the property and rooms were clean. The breakfast was not all that great and several items were available - but it appeared the hotel was full with most taking part in the buffet
Clean room staff was excellent and friendly and the property is very well maintained and lighted.