Room was good though hotel could use an upgrade. Furniture was ok & somewhat out dated. Kitchen gray cabinets & counter top was nice.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We’re glad to hear you enjoyed your room and appreciated the kitchen design. We also value your comments regarding our furniture and overall appearance , guest feedback like yours helps us identify areas for future improvement.We truly appreciate your insights and hope to have the opportunity to welcome you back for an even better experience in the future.
5.0分
其他
Clean room. Staff was friendly and helpful. Breakfast was good. Healthy options with fruit also.
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酒店回复: Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed your clean room, found our staff friendly and helpful, and appreciated the breakfast—especially the healthy fruit options. Your feedback means a lot to us, and we look forward to welcoming you back again soon!
2.0分
其他
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Amenities
No hotub, its broken down for weeks.
Pool is tiny.
These specific amemities are the primary reason we chose this location.
Fitness room is basically a closet with equipment left in it. No room to to work out.
Just stay in your room and work out instead
Fi
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about your disappointment with some of our amenities during your stay. Our hot tub is currently under repair, and we apologize that it wasn’t available during your visit, We understand how important that is to our guests.We also appreciate your comments about the pool and fitness room. Your feedback helps us identify areas where we can improve, and we’ll be reviewing these concerns with our team to enhance the overall guest experience.We hope you’ll consider giving us another opportunity in the future once these updates are complete.
1.0分
其他
The pet charge was not listed on booking. They charged a $75 pet charge. Very excessive
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear you were surprised by the pet fee. Our $75 pet charge helps us ensure additional cleaning and maintenance for future guests with and without pets. We’ll review our listing to make sure the pet fee is clearly displayed to avoid confusion. We truly appreciate your input and hope you’ll consider staying with us again.
5.0分
情侣出游
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Was an amazing property! Will definitely be back next time we are in SD! Only things that were ehh on was the TV didn’t work very well.. and the pool area was uncomfortably hot! Other than that super amazing hotel!
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酒店回复: Thank you so much for the kind words! We're thrilled to hear you enjoyed the property and plan to stay with us again when you're back in San Diego — that means a lot to us. 😊We truly appreciate the feedback about the TV and pool area. We're sorry to hear those aspects didn't meet expectations and will make sure to look into them to improve the experience for future guests.Looking forward to welcoming you back soon for another amazing stay!
4.0分
其他
Stick to the basics
Outside of property could use a refresh and a good cleaning. Its your basic no frills stay.
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酒店回复: Thank you for choosing to stay with us and for sharing your feedback.While we're glad to hear your stay met your basic needs, we regret that the exterior condition of the property did not meet your expectations. Maintaining a clean and welcoming environment is a priority for us, and your comments have been shared with our team so we can take appropriate action to improve the overall appearance and upkeep of our exterior spaces.We truly appreciate your input, as it helps us enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide a more polished and enjoyable stay.Warm regards,MahenFront Desk
4.0分
其他
Pleasantly surprised; they have upped their game since I was there last.
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酒店回复: Thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear that you noticed the improvements during your recent stay. Delivering exceptional service and continuously enhancing our guest experience are top priorities for us. We hope to welcome you back again soon and exceed your expectations even further.
4.0分
商务出差
Overrated
It's an old hotel that Marriott bought. And didn't renovate. Overrated on the price
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酒店回复: Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. While we’re proud to be part of the Marriott family, we understand the importance of keeping our property up to date and providing value to our guests. Your comments have been shared with our management team as we continue to evaluate future improvement opportunities. We hope you’ll consider giving us another chance in the future.
5.0分
家庭亲子
Front desk staff was pleasant. Facility was clean.
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酒店回复: Thank you so much for your kind words! We’re happy to hear that you found our front desk team pleasant and our facility clean. Your feedback means a lot to us, and we hope to welcome you back again soon!
一切都很好
Room was good though hotel could use an upgrade. Furniture was ok & somewhat out dated. Kitchen gray cabinets & counter top was nice.
Clean room. Staff was friendly and helpful. Breakfast was good. Healthy options with fruit also.
Amenities
No hotub, its broken down for weeks.
Pool is tiny.
These specific amemities are the primary reason we chose this location.
Fitness room is basically a closet with equipment left in it. No room to to work out.
Just stay in your room and work out instead
Fi
The pet charge was not listed on booking. They charged a $75 pet charge. Very excessive
Was an amazing property! Will definitely be back next time we are in SD! Only things that were ehh on was the TV didn’t work very well.. and the pool area was uncomfortably hot! Other than that super amazing hotel!
Stick to the basics
Outside of property could use a refresh and a good cleaning. Its your basic no frills stay.
Pleasantly surprised; they have upped their game since I was there last.
Overrated
It's an old hotel that Marriott bought. And didn't renovate. Overrated on the price
Front desk staff was pleasant. Facility was clean.