酒店回复: Fabian, gracias por tu excelente reseña. Nos alegra que hayas disfrutado de tu estancia con nosotros y esperamos volver a recibirte pronto.
5.0分
家庭亲子
Stay was wonderful. Beds were very comfortable, breakfast was good and the staff were all very friendly and helpful. I would definitely stay again.
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酒店回复: Thank you, so much for the amazing review. We are always delighted to hear our valued guests enjoyed their stay with us. We hope to welcome you back anytime.
5.0分
家庭亲子
The room was fantastic and clean. The staff was super helpful and the stay was very relaxing.
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酒店回复: Thank you, so much for the amazing review. We are always delighted to hear our valued guests enjoyed their stay with us. We hope to welcome you back anytime.
5.0分
其他
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Our room didn’t have a shower curtain when we arrived. We called the front desk but they had to wait until the next morning when the maid service arrived. Everything else was good
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酒店回复: Thank you, for the amazing review. We are always happy to hear that our valued guests enjoyed their stay with us. We hope to welcome you back anytime. I have shared the issue with the shower curtain with the housekeeping manager.
1.0分
情侣出游
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Our room had a doorbell. Let that sink in. 100% this was an extended stay room. The room smelled like a care home (urine). Dirty sock under the bed. Blinds had no cord so you couldn't put them up and because of the design we couldn't rig them to stay up either. Breakfast was passable as "edible". For $150/night!?!? Fool me once. Never again.
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酒店回复: Your room had a doorbell because you booked a king accessible room! These rooms are meant for people with physical or visual disabilities, hence the doorbell. The blinds are not meant to roll up with a string, there is a device on the wall that is used to bring them up using a motorized device. This is meant to make it easier for people with physical disabilities. I will speak to housekeeping about dirty socks being found in the room however our current cleanliness score is 94.3% which is higher than some larger properties. This score was given to us in a recent Hilton audit. I recommend booking standard rooms in the future if you want the rooms to be more user friendly for people without disabilities. We wish you the best of luck in your future lodging needs.
5.0分
其他
Staff was very friendly and helpful. Room was clean. Breakfast had options for everyone and they were good options.
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酒店回复: Thank you, for your feedback. We are pleased to hear that you enjoyed your stay with us. We hope to welcome you back anytime.
5.0分
朋友出游
Excellent staff!!! Especially Thelma and Jason!!! Very very friendly and helped with whatever we needed!!!clean room
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酒店回复: Dawn, it was such a pleasure to welcome you ladies to our hotel. You were incredible guests. We hope to welcome you back anytime.
5.0分
家庭亲子
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I would recommend people to stay at this hotel. Staff is really friendly, rooms are nice, beds are comfortable, breakfast was good, and the pool was nice to swim. Location was great, didn’t have any sketchy people in the area. Lots of food options near by especially if you like In-N-Out. Would stay again when I come back to Denver area.
4.0分
商务出差
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My room (220) was “accessible,” which meant compromised re normal accommodation. The window curtains were in permanent blackout mode, no way to let in light, so the room was dark. There was little furniture. The bathroom sink was small and the big clunky faucet protruded so far that it blocked access. The shower was in a tub, which is weird choice for an accessible room. Finally, the party in the room above clomped through their room from one end to the other every few minutes for most of my stay.
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酒店回复: Hey Carl, thank you for your feedback. I appreciate the good score even though you had some inconveniences during your stay. I will address the issues related to the curtains immediately. Thank you for staying with us and we hope to welcome you back soon.
我寄到酒店的几个包裹都丢了，没人能解释发生了什么事。
都好
Stay was wonderful. Beds were very comfortable, breakfast was good and the staff were all very friendly and helpful. I would definitely stay again.
The room was fantastic and clean. The staff was super helpful and the stay was very relaxing.
Our room didn’t have a shower curtain when we arrived. We called the front desk but they had to wait until the next morning when the maid service arrived. Everything else was good
Our room had a doorbell. Let that sink in. 100% this was an extended stay room. The room smelled like a care home (urine). Dirty sock under the bed. Blinds had no cord so you couldn't put them up and because of the design we couldn't rig them to stay up either. Breakfast was passable as "edible". For $150/night!?!? Fool me once. Never again.
Staff was very friendly and helpful. Room was clean. Breakfast had options for everyone and they were good options.
Excellent staff!!! Especially Thelma and Jason!!! Very very friendly and helped with whatever we needed!!!clean room
I would recommend people to stay at this hotel. Staff is really friendly, rooms are nice, beds are comfortable, breakfast was good, and the pool was nice to swim. Location was great, didn’t have any sketchy people in the area. Lots of food options near by especially if you like In-N-Out. Would stay again when I come back to Denver area.
My room (220) was “accessible,” which meant compromised re normal accommodation. The window curtains were in permanent blackout mode, no way to let in light, so the room was dark. There was little furniture. The bathroom sink was small and the big clunky faucet protruded so far that it blocked access. The shower was in a tub, which is weird choice for an accessible room. Finally, the party in the room above clomped through their room from one end to the other every few minutes for most of my stay.