酒店回复: Fabian, gracias por tu excelente reseña. Nos alegra que hayas disfrutado de tu estancia con nosotros y esperamos volver a recibirte pronto.
4.0分
情侣出游
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NO complaints on the room. Staff was friendly for the most part (check-in person was a bit "stuffy") All of the remaining staff was friendly, particularly 'Alex' when we checked out.
Overall, a very good experience. Would stay again.
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酒店回复: Thank you, for your review and feedback. We are happy to know you enjoyed your stay. We hope to welcome you back anytime.
5.0分
其他
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The staff was so accommodating and friendly. We saw no rudeness, impatience or incompetence whatsoever, only kindness and helpfulness. The room was clean and well maintained, and the bed was more comfortable than most. If we stayed in Denver again, I’d go back in a heartbeat.
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酒店回复: Thank you, for the amazing review. We are happy to hear that you enjoyed your stay. You are always welcome at our hotel, and we cannot wait to welcome you back.
5.0分
家庭亲子
Stay was wonderful. Beds were very comfortable, breakfast was good and the staff were all very friendly and helpful. I would definitely stay again.
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酒店回复: Thank you, so much for the amazing review. We are always delighted to hear our valued guests enjoyed their stay with us. We hope to welcome you back anytime.
5.0分
家庭亲子
The room was fantastic and clean. The staff was super helpful and the stay was very relaxing.
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酒店回复: Thank you, so much for the amazing review. We are always delighted to hear our valued guests enjoyed their stay with us. We hope to welcome you back anytime.
5.0分
其他
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Our room didn’t have a shower curtain when we arrived. We called the front desk but they had to wait until the next morning when the maid service arrived. Everything else was good
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酒店回复: Thank you, for the amazing review. We are always happy to hear that our valued guests enjoyed their stay with us. We hope to welcome you back anytime. I have shared the issue with the shower curtain with the housekeeping manager.
1.0分
情侣出游
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Our room had a doorbell. Let that sink in. 100% this was an extended stay room. The room smelled like a care home (urine). Dirty sock under the bed. Blinds had no cord so you couldn't put them up and because of the design we couldn't rig them to stay up either. Breakfast was passable as "edible". For $150/night!?!? Fool me once. Never again.
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酒店回复: Your room had a doorbell because you booked a king accessible room! These rooms are meant for people with physical or visual disabilities, hence the doorbell. The blinds are not meant to roll up with a string, there is a device on the wall that is used to bring them up using a motorized device. This is meant to make it easier for people with physical disabilities. I will speak to housekeeping about dirty socks being found in the room however our current cleanliness score is 94.3% which is higher than some larger properties. This score was given to us in a recent Hilton audit. I recommend booking standard rooms in the future if you want the rooms to be more user friendly for people without disabilities. We wish you the best of luck in your future lodging needs.
5.0分
其他
Staff was very friendly and helpful. Room was clean. Breakfast had options for everyone and they were good options.
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酒店回复: Thank you, for your feedback. We are pleased to hear that you enjoyed your stay with us. We hope to welcome you back anytime.
5.0分
朋友出游
Excellent staff!!! Especially Thelma and Jason!!! Very very friendly and helped with whatever we needed!!!clean room
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酒店回复: Dawn, it was such a pleasure to welcome you ladies to our hotel. You were incredible guests. We hope to welcome you back anytime.
我寄到酒店的几个包裹都丢了，没人能解释发生了什么事。
都好
NO complaints on the room. Staff was friendly for the most part (check-in person was a bit "stuffy") All of the remaining staff was friendly, particularly 'Alex' when we checked out.
Overall, a very good experience. Would stay again.
The staff was so accommodating and friendly. We saw no rudeness, impatience or incompetence whatsoever, only kindness and helpfulness. The room was clean and well maintained, and the bed was more comfortable than most. If we stayed in Denver again, I’d go back in a heartbeat.
Stay was wonderful. Beds were very comfortable, breakfast was good and the staff were all very friendly and helpful. I would definitely stay again.
The room was fantastic and clean. The staff was super helpful and the stay was very relaxing.
Our room didn’t have a shower curtain when we arrived. We called the front desk but they had to wait until the next morning when the maid service arrived. Everything else was good
Our room had a doorbell. Let that sink in. 100% this was an extended stay room. The room smelled like a care home (urine). Dirty sock under the bed. Blinds had no cord so you couldn't put them up and because of the design we couldn't rig them to stay up either. Breakfast was passable as "edible". For $150/night!?!? Fool me once. Never again.
Staff was very friendly and helpful. Room was clean. Breakfast had options for everyone and they were good options.
Excellent staff!!! Especially Thelma and Jason!!! Very very friendly and helped with whatever we needed!!!clean room