酒店回复: Thanks for the feedback Callie and sorry about that AC issue. I wish you would have asked for a different room with a better working AC.
5.0分
其他
原文
翻译提供方：Google
一切都很棒
酒店回复: Gracias!
2.0分
其他
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Had a few issues with my room. I’ve stayed here before and had a great experience. This time was a little different - shower didn’t drain properly, fridge dripping water, bed was lopsided and the room had a musty smell. 😔
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酒店回复: Thank you for the feedback Tempe. We will pass your comments on to the housekeeping and maintenance teams to address those items. So sorry those impacted your experience as they are not the norm for us.
4.0分
其他
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Free coffee
Nice hotel. We had breakfast at the restaurant food was delicious but they charged $4.50 for a cup of coffee but there was free self service coffee 10 steps from the restaurant- the restaurant was an open floor plan. So grab your coffee before sitting down to order breakfast. Other than that great place
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酒店回复: Thanks for the great score Tracie. Yes we do offer free coffee in the lobby but charge for it in the restaurant. Glad you enjoyed your stay!
5.0分
家庭亲子
Easy to find hotel. Self-parking. Rooms are spacious. Balcony, but check to make sure it is locked before leaving your room or going to bed.
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酒店回复: Thank you Malini - great tip on the balconies as you always want to make sure they are locked!
4.0分
商务出差
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Amazing property. Loved every minute of my stay here. Only downfall was inconsistency with housekeeping services. Sometimes my bed wasn’t made and towels weren’t replaced. However, not the end of the world. Overall amazing time.
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酒店回复: Thank you for the feedback Chanel. We will pass on to Housekeeping so we can correct going forward.
5.0分
情侣出游
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The staff was very courteous and efficient. The sink in our bathroom was blocked, barely drained. Toilet was leaking around base. Room was fine and cleaning service did a good job. Liked the area, convenient to a lot. Would stay there again.
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酒店回复: Thank you for the kind review Thomas. Hopefully we corrected those plumbing issues quickly for you. We hope to see you back soon!
5.0分
其他
Compared to downtown Nashville rates it was a very affordable option with a lot of space.
3.0分
其他
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Nice place but super loud all night long. Check in was easy however even at a late hour. Stayed on second floor and I would not stay again due to the excessive noise. Also AC was not sufficient even for on a cooler night.
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酒店回复: Thanks for the review Dustin. It sounds like you were in the middle of a hockey team that stayed with us over those date. I am sorry they were so loud. We would have happily moved your room to a quieter area of the hotel. We will take a look at your AC as well.
总的来说，这家酒店体验很棒！前台工作人员非常棒，随叫随到，乐于助人！酒店的清洁度我给7/10分。房间看起来需要一次彻底的深度清洁。我们的孩子们非常喜欢游泳池和热水浴缸。
我们住在314房间，大约4点30分到达。5点30分之前我们不得不打电话给维修人员，因为当时气温高达80华氏度（约27摄氏度）。维修人员不到5分钟就起床了，关掉了一些阻止暖气运行的装置，迫使空调运转起来，这确实有帮助，但房间始终不冷，只能说勉强可以忍受。有一位客人还是热得根本盖着毯子睡不着，而且卫生间的台面都没擦干净。这仍然是我住过的最好的酒店。
一切都很棒
Had a few issues with my room. I’ve stayed here before and had a great experience. This time was a little different - shower didn’t drain properly, fridge dripping water, bed was lopsided and the room had a musty smell. 😔
Free coffee
Nice hotel. We had breakfast at the restaurant food was delicious but they charged $4.50 for a cup of coffee but there was free self service coffee 10 steps from the restaurant- the restaurant was an open floor plan. So grab your coffee before sitting down to order breakfast. Other than that great place
Easy to find hotel. Self-parking. Rooms are spacious. Balcony, but check to make sure it is locked before leaving your room or going to bed.
Amazing property. Loved every minute of my stay here. Only downfall was inconsistency with housekeeping services. Sometimes my bed wasn’t made and towels weren’t replaced. However, not the end of the world. Overall amazing time.
The staff was very courteous and efficient. The sink in our bathroom was blocked, barely drained. Toilet was leaking around base. Room was fine and cleaning service did a good job. Liked the area, convenient to a lot. Would stay there again.
Compared to downtown Nashville rates it was a very affordable option with a lot of space.
Nice place but super loud all night long. Check in was easy however even at a late hour. Stayed on second floor and I would not stay again due to the excessive noise. Also AC was not sufficient even for on a cooler night.