First of all NOT even a 2 star hotel. On arrival the room smelled heavily of fried corn chips so I told the employee, who agreed but acted like it wasn't a problem. My kid wanted to swim in the pool second night and I figured sure I could hit the hot tub but NO hot tub in sight. the air inside the pool area was humid and hot, but the water freezin and the pool was filthy! Not the water since there was enough chlorine in it to bleach everything it touches but a grimy grey ring of scum built up on the tile around the inside of the pool where the water doesn't chronically sit. I made sure it wasn't just faded tile by scraping some grime off with my finger nail. Then I start to notice the lift for the handicapped is completely destroyed and on that side of the pool there is an area where there WAS a hot tub that is now cheaply tiled over and sagging in the middle. Nope, besides the dirty suite that stank and the disgusting pool, they had awful coffee and sub par breakfast and need an update. Marriot needs to address these issues and renovate these rooms. We had to move the kitchen table to use the sofa bed. We couldn't use the sofa bed and close the bedroom door either. They also have a black washcloth for "makeup" , I thought oh so the white ones don't get destroyed by makeup up but It bled that black dye all over my face and hands once I got it wet. After 4 nights in that room I flew home smelling like corn chips. Ick
5.0分
其他
Stayed a week for a work trip from out of state. Quiet, safe, easy access to shopping, freeways, necessities.
2.0分
其他
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The front desk staff, management, maintenance, and most of the housekeeping staff are excellent. Some of the Housekeeping was extremely poor. The bedsprings were broken. Maintenance did try flipping the mattress which was better for a bit. The door lock was not working right, and the closet door was off the rails. The back entrance sidewalk was broken in places making it hard to unload luggage there.
虽然酒店有点旧,但是周边交通便利,附近还有H mart和沃尔玛,非常方便。
我晚上8点半到的时候,楼里和停车场的灯都没亮,天色非常暗。实际上,直到天黑之后,也就是晚上9点左右,灯才亮!我们住在那里的两个晚上都是这样。前台告诉我,酒店经理已经收到通知,但没有采取任何措施。
不过,酒店员工都很棒,尤其是Holly!!她非常乐于助人/友善!泳池的开放时间也很合适。
首先,前台的Felix绝对是最好的。他非常乐于助人,非常细心,每次见到我都确保一切都很顺利。我来这里出差,住了两个星期。房间非常宽敞、舒适、干净。空调声音有点大,但房间里很凉爽。早餐不像大多数酒店那样是普通的酒店早餐。早餐选择丰富,应有尽有。我唯一的建议是每天早上加一份炒鸡蛋。不是每个人都想吃乳蛋饼或舒芙蕾,或者只吃一块早餐饼干。如果有炒鸡蛋就更好了。工作人员非常友好,总是面带微笑,和每个人打招呼。柠檬黄瓜水味道好极了。我的另一个建议是,如果您在入住期间打扫房间,请清扫并拖洗浴室和厨房。我们的鞋子上沾满了灰尘,所以即使客房服务人员来过,我的地板仍然很脏。如果我下次来这里出差,我一定会再次入住这里。
地毯和房间都过时了。排气扇需要更换。地理位置优越,但设施需要彻底翻新。
员工和服务都很棒。前台的Holly非常乐于助人,解答了我所有的问题。她做得非常出色
这个地方非常舒适,工作人员非常细心、友好,食物也非常好。
离市中心有点远。我选择它是出于安全考虑。工作人员非常友好,对家庭也很友好。虽然要走一段路,但附近有很多餐馆。
First of all NOT even a 2 star hotel. On arrival the room smelled heavily of fried corn chips so I told the employee, who agreed but acted like it wasn't a problem. My kid wanted to swim in the pool second night and I figured sure I could hit the hot tub but NO hot tub in sight. the air inside the pool area was humid and hot, but the water freezin and the pool was filthy! Not the water since there was enough chlorine in it to bleach everything it touches but a grimy grey ring of scum built up on the tile around the inside of the pool where the water doesn't chronically sit. I made sure it wasn't just faded tile by scraping some grime off with my finger nail. Then I start to notice the lift for the handicapped is completely destroyed and on that side of the pool there is an area where there WAS a hot tub that is now cheaply tiled over and sagging in the middle. Nope, besides the dirty suite that stank and the disgusting pool, they had awful coffee and sub par breakfast and need an update. Marriot needs to address these issues and renovate these rooms. We had to move the kitchen table to use the sofa bed. We couldn't use the sofa bed and close the bedroom door either. They also have a black washcloth for "makeup" , I thought oh so the white ones don't get destroyed by makeup up but It bled that black dye all over my face and hands once I got it wet. After 4 nights in that room I flew home smelling like corn chips. Ick
Stayed a week for a work trip from out of state. Quiet, safe, easy access to shopping, freeways, necessities.
The front desk staff, management, maintenance, and most of the housekeeping staff are excellent. Some of the Housekeeping was extremely poor. The bedsprings were broken. Maintenance did try flipping the mattress which was better for a bit. The door lock was not working right, and the closet door was off the rails. The back entrance sidewalk was broken in places making it hard to unload luggage there.