The room could've been a little cleaner. As soon as we walked in, there was a stench; the smell of mildew. The mattress had stains on the side that were very visible. the bathroom was not as clean as it could be and the refrigerator was nasty.
Other than that, our stay was good.
2.0分
家庭亲子
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Too far to walk to resturants so had to drive into town and pay for parking every night. Staff were not aways friendly, but did help when we had trouble using the QR code. By the way, it never worked and the manager had to put the info in for me.
3.0分
其他
Female front desk staff were not friendly at all. Grumpy and not pleasant. The male front desk staff was much better - more pleasant and helpful.
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酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience with our front desk staff did not meet expectations. We strive to provide a welcoming and helpful environment for all our guests, and I apologize that this wasn’t reflected during your visit. I appreciate you acknowledging the positive interaction with our male staff member, and I’ll be sure to share your comments with the team. Your feedback is valuable and will help us improve our service moving forward.
4.0分
家庭亲子
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Breakfast was good. I didnt understand the parking lot and how thwy wanted a picture of sone code. When you pay to stay at a hotel they should have free parking.
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酒店回复: Thank you for sharing your experience with us. I’m glad to hear you enjoyed the breakfast, and I apologize for any confusion regarding the parking process. We understand how frustrating it can be when things aren’t clearly explained, and we’ll work on making that information more accessible for future guests. We also understand your concerns about parking fees and appreciate your feedback—it helps us evaluate how we can improve the overall guest experience. We hope to have the opportunity to welcome you back in the future.
价格不错
额外费用
酒店和房间都很干净，工作人员也很友好。我给3/5星的唯一原因是酒店停车需要付费，而住宿本身就需要付费。4晚的费用是62美元，还额外收取了50美元的杂费，至今我还没退还。我是一位单亲妈妈，这次旅行是我和儿子的春假度假。由于额外收费，我们无法进行一些原计划的活动。
另寻住处
别去这家酒店，住在查塔努加以外的地方。在这个城市，无论去哪里都需要付费停车。这家酒店也不例外，而且酒店描述中没有说明停车费用，只说提供自助停车。而且，我们的房间有股难闻的气味。我不会再住这里了。
虽然我只住了几天，但我还是很喜欢这家酒店。我喜欢这里的早餐、泳池，以及下午去市中心的步行。
虽然我只住了几天，但我还是很喜欢这家酒店。我喜欢这里的早餐、泳池，以及下午去市中心的步行。
停车费不包含在内，网站上也没有提到任何相关信息。我得支付15美元才能享受24小时停车。房间里空调机旁边还有一堆蚂蚁，其中一只在床上。除此之外，一切都还好。
车辆噪音严重
它靠近一条主干道，所以汽车的噪音很大，所以我早上很早就醒了。
The room could've been a little cleaner. As soon as we walked in, there was a stench; the smell of mildew. The mattress had stains on the side that were very visible. the bathroom was not as clean as it could be and the refrigerator was nasty.
Other than that, our stay was good.
Too far to walk to resturants so had to drive into town and pay for parking every night. Staff were not aways friendly, but did help when we had trouble using the QR code. By the way, it never worked and the manager had to put the info in for me.
Female front desk staff were not friendly at all. Grumpy and not pleasant. The male front desk staff was much better - more pleasant and helpful.
Breakfast was good. I didnt understand the parking lot and how thwy wanted a picture of sone code. When you pay to stay at a hotel they should have free parking.