Staff was so friendly and helpful. Room was perfect.breakfast was the best we’ve had while traveling. This morning s why we try and choose Hampton when we can
展开
酒店回复: Thank you for your feedback! Making you happy makes us happy! We are so happy to hear you enjoyed your stay with us. We hope to see you again soon!
4.0分
其他
展开
At check-in, the clerk was unable to use the card I used to book the room for the security deposit. The room itself was spacious and clean, and we could barely hear the freeway. Nearby dining options within five minutes are limited, but there is a much better selection within a 10–15 minute drive. Breakfast was fine for a meal included with the stay.
展开
酒店回复: Thank you for your feedback! We are glad you enjoyed your stay with us. Lynn Jones General manager
1.0分
其他
展开
Our a/c didnt work until half way through the night then it kicked on but never cooled down past 72. Then, in the morning when I was getting ready there were roaches crawling up the door. I have pictures.
展开
酒店回复: Thanks for sharing your concern. We take cleanliness very seriously. After a thorough inspection by management and our licensed pest control partner, we found no evidence consistent with your report. Additionally, the photos provided doesn't appear to match the design or fixtures of our guest bathrooms. If you 'd like to discuss your stay further-we really want to ensure your concerns are fully addressed. Please reach out to us and we will be glad to assist you. Best regards, Lynn Jones, General Manager
2.0分
其他
展开
Older Hampton. Does need some updating. Overall clean. Staff was nice at front desk. I left/lost my wedding ring in the room and didn’t realize it until later. It was not returned to me.
展开
酒店回复: Sorry, that you lost your ring. Please reach out to us for assistance.
5.0分
其他
展开
Staff was GREAT! Greggory was the Staff Member name.
The only thing I didn't like is the toilet wouldn't flush. I put one Kleenex in it and it wouldn't flush. Staff come right up to fix it but it happened again in the middle of the night.
展开
酒店回复: Thank you for your feedback! We appreciate you recognizing Greg as an outstanding staff member. We are sorry about the experience that you had with the toilet. We will look into this issue and resolve it.
5.0分
其他
展开
I was impressed from the moment I arrived. I was very tired and it was nice that my room was very clean and I could just go right to bed in a comfy space. An amazing buffet breakfast was waiting for me with smiling faces and people ready to help or get me what I needed, but not in a fake way Just in a genuine way. Lynn was the front desk person who was there most of the time I stayed and she impressed me several times! My potty wouldn't flush and I went to use the one in the hallway and she was not having that! She offered to change my room, but first got in there and figured out what the problem was and it was a simple fix of a little chain being undone inside the tank. She said to please make sure everything was working in my room and to never not tell the front desk! The pool was amazing and clean with fresh towels. One night I came in late and went straight to my room, and a man was on duty, and he politely asked if I needed help because he did not know if I was staying there or not. I showed him my key and told him I was staying there. I told him I appreciated the safety precaution… I could have been a total stranger Just walking in to the hotel with no one even asking. But he did! I will absolutely stay here again! Excellent!!!!!
展开
酒店回复: Thank you for taking the time to share your review about your recent stay with us, Cheryl. We're so pleased to hear that you enjoyed your time with us and that the buffet breakfast was amazing, the team delivered exceptional service, security and hospitality, especially Lynn. We would love to have you stay with us again when you are next in the Columbia area!
5.0分
其他
Upon arrival and the late evening, Michelle was there to greet us, she was awesome!
展开
酒店回复: Thank you for taking the time to share your review about your recent stay with us, Tracy. We're so pleased to hear that you enjoyed your time with us and that Michelle was awesome and provided exceptional hospitality! We would love to have you stay with us again when you are next in the Columbia area!
他们从来没给我们钥匙。每次都得让我们进房间。他们先给我们换了房间，又把我们换回来。更糟糕的是，他们从来没给我们房间钥匙。我们的房间就在制冰机和电梯旁边。我根本没睡着。我选择这家酒店是因为它的评价很好。结果我非常失望。
我喜欢这里的一切，除了百叶窗关不上。虽然有剪裁窗帘，但实际上没有办法关上百叶窗，既不能防止开灯时别人看到房间，也不能阻挡路灯的强光照进房间。房间很干净，床很舒服，早餐也比大多数地方都好。（煮鸡蛋、司康饼、燕麦片、饼干和肉汁、酸奶、麦片、培根贝果……）如果我带个薯片夹，可以挂个毯子什么的在窗户上挡住路灯，我本来会给五星好评的，但晚上关灯后，房间一点也不暗。
快速入住
酒店很棒，员工服务周到。入住手续简单，处理得非常专业。全体员工都非常有礼貌，并且乐于确保我们拥有愉快的住宿体验。一定会再次入住！
Staff was so friendly and helpful. Room was perfect.breakfast was the best we’ve had while traveling. This morning s why we try and choose Hampton when we can
At check-in, the clerk was unable to use the card I used to book the room for the security deposit. The room itself was spacious and clean, and we could barely hear the freeway. Nearby dining options within five minutes are limited, but there is a much better selection within a 10–15 minute drive. Breakfast was fine for a meal included with the stay.
Our a/c didnt work until half way through the night then it kicked on but never cooled down past 72. Then, in the morning when I was getting ready there were roaches crawling up the door. I have pictures.
Older Hampton. Does need some updating. Overall clean. Staff was nice at front desk. I left/lost my wedding ring in the room and didn’t realize it until later. It was not returned to me.
Staff was GREAT! Greggory was the Staff Member name.
The only thing I didn't like is the toilet wouldn't flush. I put one Kleenex in it and it wouldn't flush. Staff come right up to fix it but it happened again in the middle of the night.
I was impressed from the moment I arrived. I was very tired and it was nice that my room was very clean and I could just go right to bed in a comfy space. An amazing buffet breakfast was waiting for me with smiling faces and people ready to help or get me what I needed, but not in a fake way Just in a genuine way. Lynn was the front desk person who was there most of the time I stayed and she impressed me several times! My potty wouldn't flush and I went to use the one in the hallway and she was not having that! She offered to change my room, but first got in there and figured out what the problem was and it was a simple fix of a little chain being undone inside the tank. She said to please make sure everything was working in my room and to never not tell the front desk! The pool was amazing and clean with fresh towels. One night I came in late and went straight to my room, and a man was on duty, and he politely asked if I needed help because he did not know if I was staying there or not. I showed him my key and told him I was staying there. I told him I appreciated the safety precaution… I could have been a total stranger Just walking in to the hotel with no one even asking. But he did! I will absolutely stay here again! Excellent!!!!!
Upon arrival and the late evening, Michelle was there to greet us, she was awesome!