酒店回复: Thank you for sharing your feedback! I can assure you that we have addressed your valued feedback with our housekeeping team, who will look to provide a much higher level of service in the future. Blake will be so happy to hear your comments; I cannot wait to share your kind words. Thank you again for the wonderful feedback. We hope to see you again the next time you return to the Hartford, CT area.
酒店回复: I apologize your room type was not honored at check-in. Our records do not show that breakfast was included in your reservation, but we would have been happy to give you vouchers if we were provided with a confirmation stating breakfast was included.
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翻译提供方：Google
酒店不干净。淋浴水流很差。位置很好，靠近康涅狄格会议中心。
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酒店回复: Sivan - Thank you for your review and please accept my apologies for the inconveniences you experienced during your stay with us. I can assure you that I have shared your feedback with the respective department managers and we will be working to provide a greater level of cleanliness and water strength in our overnight rooms. Thank you again for your feedback and we hope you consider staying with us again.
酒店回复: I apologize that you were disappointed with your recent stay. We have addressed the issue with the hot tub, and have verified it is back in normal working order. Parking is limited in the area, and the state owned garage that we use for parking does charge a fee.
酒店回复: I apologize that the room you reserved did not meet your needs. Rooms with a king bed can sometimes be sold to a family of 4, with 2 adults and 2 young children, but are not a comfortable accommodation for 4 adults.
访校路过推荐入住
地理位置OK，但设施旧了一些，没有热水壶
2024 年，wifi 还是最差的，电视也坏了，因为网络信号不够强……我请求帮助，那个人说……算了。前台说没有以太网，只有 wifi……
请多加注意清洁和消毒酒店房间的地毯。
向 Blake 和 22 楼的水疗中心致敬。多么美妙和专业的空间。
向客房服务致谢。多么愉快的体验 - 服务迅速而友好。
办理入住手续的 Daneisha 太棒了！从我们到达的那一刻起，她就热情地欢迎了我们，在我们入住期间，她竭尽全力回答我们提出的所有问题……出色的客户体验！！
我预订了一间有 2 张床的房间，并提前 2 个月付款，到达酒店后，我们得到了一间有 2 张单人充气床的 1 床房。放上 2 张床后，房间里没有空间可以走动。此外，我预订时说有免费早餐，但酒店说只有大使会员才可以享受。
酒店不干净。淋浴水流很差。位置很好，靠近康涅狄格会议中心。
他们提供一间可以看到城市或河流的房间。从房间可以看到城市，可以看到巨大的会议中心屋顶。游泳池和热水浴缸没有变暖，尤其是热水浴缸。它的温度就像室温一样，让人感到不舒服。此外，您必须支付每晚至少 20 美元的停车费，而且该地区没有街边停车位。
无线网络不好/没有无线网络
请更新您的系统，因为没有您在网站上提到的 15.95 美元的早餐选项，而且房间很普通，不值每晚 500 美元
我被卖给了 ******* 的一间房，本来可以住 4 个人，但实际上只能住 2 个人（一张没有折叠沙发的大床），而且只能提供一张折叠床。我不得不睡在地板上，因为这是酒店的最后一间房……真的吗？我想要退款，因为 ******* 把这间房当作 4 人间出售是不可接受的……