酒店回复: Thank you for writing this review of your recent stay with us. We are glad you enjoyed your stay.
5.0分
其他
Pretty just about the same satisfying experience me and my wife enjoy at any Hampton we stay in.
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酒店回复: I'm glad to hear that we have been able to provide you with a quality hotel experience during your travels. We hope the strike continues and wish you safe travels!
5.0分
其他
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Co
The Hampton Inn at Knoxville/North I-75 was very comfortable and inviting. Our room was spacious, clean and roomy. The breakfast was great and had a good variety of options. The staff was welcoming and thanked us for our visit.
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酒店回复: Thank you for staying with us! We appreciate your feedback! We do our best to provide a great experience from check-in to check-out!
5.0分
其他
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This is the most customer focused Hampton I have ever stayed in and I have stayed in hundreds of them through the years. Everything in the hotel is focused on providing excellent service. I will stay here every time I travel anywhere near that area or through again.
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酒店回复: Thank you for staying with us! We are so happy to provide a top-quality stay for our brand! Thank you for your brand loyalty and we hope to see you again during your travels!
5.0分
情侣出游
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This was the best place we’ve stayed in our three days of traveling. Randy at the front desk was wonderful—friendly, welcoming, and his Mickey Mouse watch was a fun detail that made us smile. We also appreciated the thoughtful touch of having “Welcome, Shannon” displayed on the TV when we entered our room. The only drawback was the heavy traffic in the area; what should have been a five-minute drive often took closer to twenty. Overall, though, our stay was very pleasant and memorable.
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酒店回复: Thank you for staying with us and recognizing one of our team members. He is truly unique and is so full of life! The traffic is just a daily occurrence that happens. 3 lanes of vehicles are trying to squish onto a 1 lane ramp. I wish it could be smoother too. Still thank you for mentioning those kind words. I will pass it along to Randy how much you loved his watch! Thank you!
4.0分
其他
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AC broke
After a long 9 hr drive and moving my son into his new apartment I was looking forward to a nice restful evening. The night started great a chilly 68 degrees. At 1:30 am I heard the ac turn off and the thermostat started making a repeating clicking noise. The ac never turned on again and the thermostat noise was very annoying. I didn’t call the front desk to report because I was too tired and didn’t want to be disturbed. I did tell the front desk when I checked out. Otherwise a great hotel when visiting Knoxville
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酒店回复: Thank you for being detailed about your stay. I'm sorry that the AC unit was making a clicking noise during your stay. I have double checked that maintenance had been informed when you checked out (they were) and we seem to have it fixed. We appreciate you letting us know and hope that you come back to stay with us again.
在I75公路旁找到了这家酒店,因为我们自驾游需要一个过夜的地方。哇,真是个惊喜!员工们太棒了——非常乐于助人,而且很热情。很明显,他们对自己的酒店服务工作感到自豪(也确实应该如此)。不管管理层做了什么,简直太神奇了。
设施非常舒适干净。交通便利,靠近高速公路。员工友好乐于助人。外部环境很安静,休息得非常好。
员工很棒,早餐美味,床铺干净舒适。如果能有一个休息区,而不是只有一张办公椅,然后只能坐在床上,那就更好了。健身房的设施与其他我们住过的酒店相比比较有限。
还可以,但是人们整晚到处跑来跑去,上蹿下跳,这很不酷,前台也帮不上什么忙。
好的
Pretty just about the same satisfying experience me and my wife enjoy at any Hampton we stay in.
Co
The Hampton Inn at Knoxville/North I-75 was very comfortable and inviting. Our room was spacious, clean and roomy. The breakfast was great and had a good variety of options. The staff was welcoming and thanked us for our visit.
This is the most customer focused Hampton I have ever stayed in and I have stayed in hundreds of them through the years. Everything in the hotel is focused on providing excellent service. I will stay here every time I travel anywhere near that area or through again.
This was the best place we’ve stayed in our three days of traveling. Randy at the front desk was wonderful—friendly, welcoming, and his Mickey Mouse watch was a fun detail that made us smile. We also appreciated the thoughtful touch of having “Welcome, Shannon” displayed on the TV when we entered our room. The only drawback was the heavy traffic in the area; what should have been a five-minute drive often took closer to twenty. Overall, though, our stay was very pleasant and memorable.
AC broke
After a long 9 hr drive and moving my son into his new apartment I was looking forward to a nice restful evening. The night started great a chilly 68 degrees. At 1:30 am I heard the ac turn off and the thermostat started making a repeating clicking noise. The ac never turned on again and the thermostat noise was very annoying. I didn’t call the front desk to report because I was too tired and didn’t want to be disturbed. I did tell the front desk when I checked out. Otherwise a great hotel when visiting Knoxville