酒店回复: Thank you for taking the time to tell us about your recent stay we hope the next time your travels bring you to Memphis you will choose to be our guest again.
酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
酒店回复: Thank you for taking the time to tell us about your recent stay. As this is not the normal experience for a guest I apologize for the inconvenience this caused you and would invite you to stay with us again to experience a what the Hampton Inn and Suites East Germantown has to offer.
5.0分
情侣出游
原文
翻译提供方：Google
经理太棒了！我的预订出了点小问题，他帮我解决了。房间很干净，设施也很棒！我一定会再来这里住的！
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
5.0分
商务出差
原文
翻译提供方：Google
工作人员彬彬有礼，热情周到。房间、大厅和设施干净、安静、舒适。早餐很加分。
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酒店回复: Thank you for taking the time to tell us about your recent stay we hope the next time your travels bring you to Memphis you will choose to be our guest again.
1.0分
其他
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The bath tub was nasty. They had a glob of black hair in the drain, the tub was soiled and warn, the overflow was corroded with rust and black gunk. I could not get in it due to the lack of cleanliness and appearance. Upon check-in on Friday I was told that they were sold out and did not have any other rooms available. The manager working the desk on Saturday night gave me a key to use another unoccupied rooms bathroom to take a shower. I was shocked when I saw the bathroom tub as the hotel boasted on their website about it being newly renovated . I do not recommend this hotel for its rooms. I have pictures to share if you would like to review them.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
3.0分
商务出差
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The primary elevator was broken all week, and it seemed like it was broken for a while before I arrived.
The parking arm is extremely annoying. Why take a ticket to get in if you just scan the same ticket to leave? And if you scan too soon after the car in front of you the arm comes down anyway blocking you. So you scan again and it says ‘Invalid Ticket’ so you park the car and go inside to get help. They tell you to try again, press help and they will open it for you. Except that isn’t true because when you press help it goes to the parking company help line and they ask you to press 3 for help - there is no numeric pad on the console!! So go back inside and ask again for help. Receptionist has to wait for someone to come and cover the desk and walk out with a special card to open the arm. Who has 10 minutes to go through this when traveling for work? Skip this location.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
4.0分
情侣出游
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Place was fine, but could use some updating. A lot of visible wear and tear and things like the tub/toilet were beat up. Remote was broken and dirty. Conveniently located but overpriced.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
4.0分
其他
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We liked the updated rooms. The elevator near the lobby was not working. There was a second elevator at the rear of the building.
Breakfast was good! Very friendly staff.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
Germantown很近，小镇上宁静安逸，适合出差短暂停留
隔壁马路有Target，Panda Express
自驾岔路比较多，不小心就上高速
美式早餐不多说，相对Nice
我很喜欢这个地方，房间还不错。入住手续办理得有点让人失望。我和最初办理入住的工作人员沟通不友好，质量很差。这是我第一次入住这家酒店，她根本没帮什么忙。她甚至没指点我房间的方向，也没解释过大门是怎么开的。
我们根本没想过要拿停车罚单才能进停车场，也没想过要花10美元停车费，尤其这地方又不在市中心。
我们安顿好房间后，电视却无法正常使用。我们打电话给前台，说维修人员会来修，但一直没人来。两张床之间的灯也打不亮，那里的插座好像也坏了。
除此之外，房间很干净，设施齐全，用餐区也很不错。
床垫塌陷了，应该换掉。我住了五天，一直没享受到清洁服务。我周四入住，周日才投诉，说只有湿毛巾，垃圾桶也堆满了。毛巾换了，垃圾桶也清空了，其他什么都没做！服务太差了。
经理太棒了！我的预订出了点小问题，他帮我解决了。房间很干净，设施也很棒！我一定会再来这里住的！
工作人员彬彬有礼，热情周到。房间、大厅和设施干净、安静、舒适。早餐很加分。
The bath tub was nasty. They had a glob of black hair in the drain, the tub was soiled and warn, the overflow was corroded with rust and black gunk. I could not get in it due to the lack of cleanliness and appearance. Upon check-in on Friday I was told that they were sold out and did not have any other rooms available. The manager working the desk on Saturday night gave me a key to use another unoccupied rooms bathroom to take a shower. I was shocked when I saw the bathroom tub as the hotel boasted on their website about it being newly renovated . I do not recommend this hotel for its rooms. I have pictures to share if you would like to review them.
The primary elevator was broken all week, and it seemed like it was broken for a while before I arrived.
The parking arm is extremely annoying. Why take a ticket to get in if you just scan the same ticket to leave? And if you scan too soon after the car in front of you the arm comes down anyway blocking you. So you scan again and it says ‘Invalid Ticket’ so you park the car and go inside to get help. They tell you to try again, press help and they will open it for you. Except that isn’t true because when you press help it goes to the parking company help line and they ask you to press 3 for help - there is no numeric pad on the console!! So go back inside and ask again for help. Receptionist has to wait for someone to come and cover the desk and walk out with a special card to open the arm. Who has 10 minutes to go through this when traveling for work? Skip this location.
Place was fine, but could use some updating. A lot of visible wear and tear and things like the tub/toilet were beat up. Remote was broken and dirty. Conveniently located but overpriced.
We liked the updated rooms. The elevator near the lobby was not working. There was a second elevator at the rear of the building.
Breakfast was good! Very friendly staff.