Great place to have access to downtown - not just Beale Street but entire district
Parking onsite with in and out made it possible to explore other parts of Memphis
3.0分
情侣出游
The hotel staff were friendly and helpful. Very clean, nice bedroom. Didn’t like all the single-use plastics and disposable plates used for breakfast.
5.0分
其他
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Great place to stay!
This location is perfect if you are planning on enjoying all Beale Street has to offer or if you are going to the Orpheum Theatre. (It was less than a five minute walk.) I was worried about the lights/noise but we didn't notice them. The friendly and professional staff made sure we were comfortable. The breakfast attendant (I didn't catch her name) was the kindest lady. If I had to make a suggestion for an improvement it would be to please remind cleaning staff to refill shampoo/soap/lotion dispensers-ours were empty. Overall-great experience!
5.0分
情侣出游
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We were a bit worried about staying in Memphis near Beale Street but we were extremely satisfied with this location. So glad we called ahead to inform the staff that we were arriving at 2pm because they had our room ready then. We went out early and were back in the room by 7:30. A few people approached us asking for money for their causes (upcoming musician, kid's local sports team, ...) No law enforcement noticed on Beale.
Overall, pricey but worth the splurge.
1.0分
其他
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My husband and I stayed at this Memphis, TN, property during the final leg of a two-week road trip. As a longtime Hilton member, I was deeply disappointed by the condition of this location—it was by far the most neglected and deteriorated Hilton property I’ve encountered. I strongly encourage Hilton corporate to conduct an unannounced visit to witness the state of the facility firsthand.
The entryway glass was noticeably dirty, and the elevators and some of the upholstered furniture in the common areas were similarly unkempt. Elevator panels were scratched and faded, and the paint job appeared amateurish—unevenly applied with visible buildup on the floors and walls. The same poor workmanship extended to the baseboards along the hallways.
Inside our room, basic amenities were missing, including bar soap and makeup removal cloths that are typically standard at other Hilton locations. Additionally, the front desk staff seemed disengaged and unfriendly, giving the impression they didn’t want to be there. Overall, this experience fell far below the standards I’ve come to expect from Hilton.
4.0分
其他
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Located literally feet from Beale Street. Great location if that’s what you’re seeking. But prepare for late night bass seeping in if there’s an outdoor show in the park across the street.
3.0分
其他
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At 2:30 AM I woke up and went to the bathroom. The faucet in the tub was on full blast, hot water, and we could not turn it off. (Neither of us had showered. ) so I called the front desk twice and it rang 10 times each call. No one answered either time. So I closed the bathoom door so we could not hear the water running. Next time we wentvin there, all of our stuff, including the towels and toilet paper were soaked. It was like a sauna. We dressed and went to breakfast and reported it to the front desk. They knew immediately what the problem was and sent someone to fix it while we were eating. When I answered the local hotel's text, I explained all.of this and their reply wad "Hope the rest of your stay is better. " we later saw the man who fixed it and he asked us if everything was good. He was the only one who seemed to care.
3.0分
其他
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Hotel was dated but ok. Top floor was facing the action over on Beale. Night was very loud and the city smell was permeating the windows. Not a good night’s sleep. Day staff was great.
5.0分
其他
Very nice spacious room. Housekeeping left a little to be desired but over all very good.
总体来说，这家汉普顿酒店的品质非常差。员工态度不错，但建筑很老旧，旁边的停车场也很破旧，电梯坏了，乞讨的人很多，而且离烦人的流浪汉、混混和醉汉太近了。今天我步行去了联邦快递，然后去了邮局，最后回到汉普顿酒店（总共三个街区），一个骑自行车的老人跟着我五分钟，因为我拒绝给他钱，他就对我破口大骂。虽然这片区域警力充足，但如果你离开比尔街的主要三个街区，就会看到醉汉纠缠着别人要酒。这对善良勤劳的当地居民来说真是太令人难过了。👎
汉普顿酒店的早餐还不错，除了肉汁。那根本不是香肠肉汁，而是一种灰色的汤。饼干很棒，值班的服务员也很好。
Downtown basecamp
Great place to have access to downtown - not just Beale Street but entire district
Parking onsite with in and out made it possible to explore other parts of Memphis
The hotel staff were friendly and helpful. Very clean, nice bedroom. Didn’t like all the single-use plastics and disposable plates used for breakfast.
Great place to stay!
This location is perfect if you are planning on enjoying all Beale Street has to offer or if you are going to the Orpheum Theatre. (It was less than a five minute walk.) I was worried about the lights/noise but we didn't notice them. The friendly and professional staff made sure we were comfortable. The breakfast attendant (I didn't catch her name) was the kindest lady. If I had to make a suggestion for an improvement it would be to please remind cleaning staff to refill shampoo/soap/lotion dispensers-ours were empty. Overall-great experience!
We were a bit worried about staying in Memphis near Beale Street but we were extremely satisfied with this location. So glad we called ahead to inform the staff that we were arriving at 2pm because they had our room ready then. We went out early and were back in the room by 7:30. A few people approached us asking for money for their causes (upcoming musician, kid's local sports team, ...) No law enforcement noticed on Beale.
Overall, pricey but worth the splurge.
My husband and I stayed at this Memphis, TN, property during the final leg of a two-week road trip. As a longtime Hilton member, I was deeply disappointed by the condition of this location—it was by far the most neglected and deteriorated Hilton property I’ve encountered. I strongly encourage Hilton corporate to conduct an unannounced visit to witness the state of the facility firsthand.
The entryway glass was noticeably dirty, and the elevators and some of the upholstered furniture in the common areas were similarly unkempt. Elevator panels were scratched and faded, and the paint job appeared amateurish—unevenly applied with visible buildup on the floors and walls. The same poor workmanship extended to the baseboards along the hallways.
Inside our room, basic amenities were missing, including bar soap and makeup removal cloths that are typically standard at other Hilton locations. Additionally, the front desk staff seemed disengaged and unfriendly, giving the impression they didn’t want to be there. Overall, this experience fell far below the standards I’ve come to expect from Hilton.
Located literally feet from Beale Street. Great location if that’s what you’re seeking. But prepare for late night bass seeping in if there’s an outdoor show in the park across the street.
At 2:30 AM I woke up and went to the bathroom. The faucet in the tub was on full blast, hot water, and we could not turn it off. (Neither of us had showered. ) so I called the front desk twice and it rang 10 times each call. No one answered either time. So I closed the bathoom door so we could not hear the water running. Next time we wentvin there, all of our stuff, including the towels and toilet paper were soaked. It was like a sauna. We dressed and went to breakfast and reported it to the front desk. They knew immediately what the problem was and sent someone to fix it while we were eating. When I answered the local hotel's text, I explained all.of this and their reply wad "Hope the rest of your stay is better. " we later saw the man who fixed it and he asked us if everything was good. He was the only one who seemed to care.
Hotel was dated but ok. Top floor was facing the action over on Beale. Night was very loud and the city smell was permeating the windows. Not a good night’s sleep. Day staff was great.
Very nice spacious room. Housekeeping left a little to be desired but over all very good.