Did not use kitchen or gym. Wall paper peeling off bathroom walls. Caulking in bathroom and shower leaking. Sheets were not put on bed properly and really wrinkled. I have no problem reporting this. We have been staying here for years. Never before stayed here and felt this way.
展开
酒店回复: Thank you for your feedback, Denise. We appreciate your honesty and hope we will still see you here for many years to come. Our maintenance team and I have visited your suite and are working on the issues mentioned. Our housekeeping and laundry team also reviewed your comments and will be making the necessary adjustments. I apologize for the wrinkled sheets. That is never the appearance we want to display on our beds.
4.0分
其他
展开
The food for breakfast was great! Good coffee too! Room was spacious but bed needs to be replaced. Too lumpy.. great front desk help and friendliness. I’d stay here again.
5.0分
家庭亲子
展开
Tawanda Wilfong is a gem. What an asset to the organization. Friendly, personable, always had a smile. You need to clone her. She made us feel like family so much so we called her cousin.
Dale Collins
5.0分
其他
展开
Rooms are very clean pleasantly surprised with a full-size refrigerator microwave and utensils. The staff Gordon and Chelsea were very, very nice friendly and accommodating. I would definitely come back here and by the way, the breakfast was very good also.
3.0分
其他
展开
Sort of disappointing
The breakfast food in the morning wasn’t fresh.. the fruits specifically! The condition of the hotel was poor.. needs repair, repainting.. needs maintenance. It doesn’t look as good as it presents on your advertisement. The gym and pool were smaller than it looked but we made it work
4.0分
商务出差
展开
Staff was very friendly and helpful. Great selection for breakfast. Room was clean and very nice. I did ask for housekeeping one day and it never showed. I was here for 6 days, so some fresh sheets etc. would have been nice. But overall an great stay.
房间很满意，还可以做饭。牙具不提供免费的，大堂可以买。
这是一个舒适宽敞的住处，环境安静宜人。前台服务人员态度热情，乐于助人。
房间里唯一缺少的是烧水壶，对于早上不喝咖啡的人来说，烧水壶很重要。
酒店环境安静，房间宽敞舒适。
很好的服务
Did not use kitchen or gym. Wall paper peeling off bathroom walls. Caulking in bathroom and shower leaking. Sheets were not put on bed properly and really wrinkled. I have no problem reporting this. We have been staying here for years. Never before stayed here and felt this way.
The food for breakfast was great! Good coffee too! Room was spacious but bed needs to be replaced. Too lumpy.. great front desk help and friendliness. I’d stay here again.
Tawanda Wilfong is a gem. What an asset to the organization. Friendly, personable, always had a smile. You need to clone her. She made us feel like family so much so we called her cousin.
Dale Collins
Rooms are very clean pleasantly surprised with a full-size refrigerator microwave and utensils. The staff Gordon and Chelsea were very, very nice friendly and accommodating. I would definitely come back here and by the way, the breakfast was very good also.
Sort of disappointing
The breakfast food in the morning wasn’t fresh.. the fruits specifically! The condition of the hotel was poor.. needs repair, repainting.. needs maintenance. It doesn’t look as good as it presents on your advertisement. The gym and pool were smaller than it looked but we made it work
Staff was very friendly and helpful. Great selection for breakfast. Room was clean and very nice. I did ask for housekeeping one day and it never showed. I was here for 6 days, so some fresh sheets etc. would have been nice. But overall an great stay.