酒店回复: Dear Elisa,Thank you for your kind review! We’re happy to hear you enjoyed the comfort of the bed and the quality of the shower. Your feedback is truly appreciated, and we hope to welcome you back for an even better stay next time!Warm regards,
3.0分
其他
展开
Shower water pressure was terrible. Could barely get wet. The shampoo, conditioner, lotion, all out of reach! Why place those so high? The staff was great. The room was clean and it was pet friendly. We do appreciate that.
展开
酒店回复: Thank you for sharing your feedback. We apologize for the inconvenience with the shower water pressure and the placement of the amenities. Your comments will be shared with our team as we look for ways to improve guest comfort.We’re glad you found our staff helpful, the room clean, and our pet-friendly accommodations enjoyable. We truly appreciate your kind words and hope to welcome you back for an even better experience in the future.
4.0分
商务出差
Overall good hotel. Wish the hot water for beverages in the morning was hot! Had to reheat in microwave.
展开
酒店回复: Thank you for your feedback! We’re glad you enjoyed your overall stay and appreciate your comments about the hot water for morning beverages. We’ll share this with our team to see how we can improve the experience. We look forward to welcoming you back soon!
2.0分
其他
展开
No laundry machines on site, pool was not working, have to be out of the room by 7 am to get room service, water is very chlorinated (had to get bottled water for drinking), mini fridge did not work (neither did the replacement), no vent in the bathroom causing the whole room to become very humid and full of bathroom smell, one could get stuck in the bathroom when the bathroom door was closed all the way as it came off rails and would not open, hair conditioner was not refilled, coffee and hot water dispensers in the lobby were cold by noon (thankfully a Dunkin shop is within walking distance).A frequent Hampton Inn guest, will find this location to be well below an average Hampton Inn level of service
展开
酒店回复: We’re sorry your experience fell short of expectations. Please contact us at directly at our hotel so we can learn more and improve.
4.0分
其他
展开
Need to fix a few things and you will be excellent
The room had a semi broken window ac and it was smelling moldy and dirty. Room was clean and beds super comfortable.
展开
酒店回复: Thanks for the 8/10! We’re happy you had a good stay and hope to exceed your expectations next time.
5.0分
其他
Excellent stay - Jennifer at the front desk was so kind and welcoming and made us feel at home. Great breakfast, clean, free parking. Would stay again for sure!
展开
酒店回复: Thank you for the excellent rating! We hope to welcome you back soon.
2.0分
其他
Needs updating
Hotel was a bit dated. Our room had mold and the hallways smelled like old bad food.
展开
酒店回复: Thank you for sharing your feedback. I’m truly sorry to hear about the concerns you experienced during your stay, including the condition of the room and the odor in the hallways. This is not the impression we want our guests to leave with, and your comments have been shared with our housekeeping and maintenance teams so we can address them immediately. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much improved experience in the future.
标准的连锁酒店，免费停车，到纽约机场很方便，比从市区过去快，各种设施都正常。
酒店最近翻新过，条件非常好。包含免费早餐，这使得它比该地区其他酒店更划算。地理位置也很方便，就在80号公路旁边，离罗卡威购物中心也只有一站路。
不错的酒店。房间宽敞，干净。早餐不错，热食选择不多
床很舒服，淋浴也很好
Shower water pressure was terrible. Could barely get wet. The shampoo, conditioner, lotion, all out of reach! Why place those so high? The staff was great. The room was clean and it was pet friendly. We do appreciate that.
Overall good hotel. Wish the hot water for beverages in the morning was hot! Had to reheat in microwave.
No laundry machines on site, pool was not working, have to be out of the room by 7 am to get room service, water is very chlorinated (had to get bottled water for drinking), mini fridge did not work (neither did the replacement), no vent in the bathroom causing the whole room to become very humid and full of bathroom smell, one could get stuck in the bathroom when the bathroom door was closed all the way as it came off rails and would not open, hair conditioner was not refilled, coffee and hot water dispensers in the lobby were cold by noon (thankfully a Dunkin shop is within walking distance).A frequent Hampton Inn guest, will find this location to be well below an average Hampton Inn level of service
Need to fix a few things and you will be excellent
The room had a semi broken window ac and it was smelling moldy and dirty. Room was clean and beds super comfortable.
Excellent stay - Jennifer at the front desk was so kind and welcoming and made us feel at home. Great breakfast, clean, free parking. Would stay again for sure!
Needs updating
Hotel was a bit dated. Our room had mold and the hallways smelled like old bad food.