Couldn’t get the AC to work properly but room was ‘comfortable’. Room was big and clean, bathroom spotless. Lobby is screaming for renovations- chunks of the ceiling missing. ‘Breakfast’ is subpar. Nothing within walking distance to the hotel.
1.0分
家庭亲子
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Easily the worst stay of my life in a hotel! Checked in and the shop there had zero food options the tv didn't work and the fire alarm went off at 4am and we were forced to leave the property because of water.
2.0分
商务出差
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The room was quiet, but the smells were a strange mix of chlorine and mustiness. The bathroom was ill-equipped, the water came out of the shower because the curtain was too short, and the coffee maker didn't work.
The best part was the staff. They were all friendly and genuinely tried to remediate the different situations.
5.0分
家庭亲子
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The staff - front desk, breakfast bar, housekeeping, and maintenance - I encountered many on my stay, and they really know how to be warm, look people in the eye,smile, say Hello. And they did good work. Put the two things together, and you get total pros. Thanks all of you.
1.0分
其他
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I have to give a very negative review, the power for the TV went out multiple times in the two days for 10 or 15 minutes at a time. The staff had no idea what was going on. There was no ketchup or condiments available at breakfast. The staff was very helpful, but they did not know how to function any electronics. Sitting in hotel room for two days with no TV entertainment makes for a long weekend. I asked for some sort of credit or reimbursement and the answer was no.
3.0分
其他
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The room was ok. The bathroom exhaust didn't work and the walk in shower was not too clean. Also the glass closet where the iron box was there, the magnet door was not closing properly. The breakfast options were limited.
我们住在这里是因为需要离亲戚家近一点。
房间很大，早餐一般般。对于美国的酒店来说，这个价格很不错。
房间没有45m那么大；隔音差，隔壁的小孩哭声很清晰；空调制冷很慢；只有一个楼层有制冰机；其他的中规中矩
您能否改进一下客房服务，给我拿些毛巾？
还行吧...出差期间住在那里还可以。
Couldn’t get the AC to work properly but room was ‘comfortable’. Room was big and clean, bathroom spotless. Lobby is screaming for renovations- chunks of the ceiling missing. ‘Breakfast’ is subpar. Nothing within walking distance to the hotel.
Easily the worst stay of my life in a hotel! Checked in and the shop there had zero food options the tv didn't work and the fire alarm went off at 4am and we were forced to leave the property because of water.
The room was quiet, but the smells were a strange mix of chlorine and mustiness. The bathroom was ill-equipped, the water came out of the shower because the curtain was too short, and the coffee maker didn't work.
The best part was the staff. They were all friendly and genuinely tried to remediate the different situations.
The staff - front desk, breakfast bar, housekeeping, and maintenance - I encountered many on my stay, and they really know how to be warm, look people in the eye,smile, say Hello. And they did good work. Put the two things together, and you get total pros. Thanks all of you.
I have to give a very negative review, the power for the TV went out multiple times in the two days for 10 or 15 minutes at a time. The staff had no idea what was going on. There was no ketchup or condiments available at breakfast. The staff was very helpful, but they did not know how to function any electronics. Sitting in hotel room for two days with no TV entertainment makes for a long weekend. I asked for some sort of credit or reimbursement and the answer was no.
The room was ok. The bathroom exhaust didn't work and the walk in shower was not too clean. Also the glass closet where the iron box was there, the magnet door was not closing properly. The breakfast options were limited.