酒店回复: Thank you for taking the time to share your experience. I’m truly sorry to hear about the challenges you encountered during your stay. From the television not working and the discomfort of the bed, to the breakfast concerns and the condition of our outside area, your feedback highlights areas where we fell short of our standards. Please accept my sincerest apologies for the disappointment this caused.What you’ve described does not reflect the level of service and quality we strive to provide, and I will be addressing each of these points with my team to ensure improvements are made. While I regret that we did not earn your confidence this time, I appreciate you bringing these matters to our attention.
酒店回复: Thank you for sharing your wonderful feedback! We’re thrilled to hear you enjoyed your stay over the Fourth of July weekend and that our staff and property made such a positive impression. We can’t wait to welcome you back next year!
5.0分
家庭亲子
原文
翻译提供方:Google
房间干净,服务不错,住一晚还可以。
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酒店回复: ¡Gracias por tu comentario! Nos alegra saber que encontraste los cuartos limpios y que recibiste buena atención. Aunque tu estancia fue corta, nos complace que haya sido satisfactoria y esperamos poder recibirte nuevamente en el Hampton Inn Bordentown.
3.0分
家庭亲子
原文
翻译提供方:Google
隔音效果差、噪音大的旅馆。
午餐:没有水果,没有烤面包机
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酒店回复: Merci d’avoir partagé vos impressions. Nous sommes désolés que votre séjour n’ait pas été entièrement satisfaisant et que le bruit et le petit-déjeuner n’aient pas répondu à vos attentes. Vos commentaires sont importants et nous les prendrons en compte pour améliorer notre expérience client. Nous espérons avoir l’occasion de vous accueillir à nouveau.
5.0分
其他
原文
翻译提供方:Google
有趣的地点
4.0分
家庭亲子
原文
翻译提供方:Google
好的
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酒店回复: Thank you for your review! We're glad to hear that you had a good experience at Hampton Inn Bordentown. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back soon!
5.0分
其他
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Hospitable staff, clean room, and amenities were on point. During check-in Ronda was polite, friendly, customer oriented and delivered extremely helpful and awesome service. All other lobby staff was also accommodating and pleasant in mannerisms. We had an enjoyable stay.
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酒店回复: Thank you so much for taking the time to share your experience with us.We’re delighted to hear that you enjoyed our clean rooms, amenities, and—most importantly—our hospitable team. Ronda will be especially happy to know her polite, friendly, and customer-focused service made such a positive impression during your check-in. We’re also glad the rest of our lobby staff contributed to making your stay enjoyable.Your kind words truly mean a lot to our team and serve as great encouragement. We hope to have the pleasure of welcoming you back for another excellent stay in the near future.
房间很干净,在费城-纽约之间,去哪里都挺方便
这个地方还行。早餐本可以更好,希望能有真正的鸡蛋,而不是人造的。枕头也需要改进。
入住前,工作人员拒绝让我在等待房间空出来时使用主楼层的洗手间。工作人员的态度很差;我得开长途车才能找到洗手间。幸好10英里外的另一家酒店允许我使用他们的洗手间。单卧室套房的空间不错,但马桶坏了,冲不出来。而且浴缸锈迹斑斑,塞子也坏了。
电视坏了,床太硬了,我醒来后背疼,早餐吧台打开一小时后就空了,剩下的食物根本没法吃。外面的垃圾堆在花盆里。我们非常失望,再也不会去那里了。
干净简洁。我们七月四日的周末入住了这里,非常舒适。我们一定会再来的!我们对这里的员工和住宿环境非常满意,明年还会再来!
房间干净,服务不错,住一晚还可以。
隔音效果差、噪音大的旅馆。
午餐:没有水果,没有烤面包机
有趣的地点
好的
Hospitable staff, clean room, and amenities were on point. During check-in Ronda was polite, friendly, customer oriented and delivered extremely helpful and awesome service. All other lobby staff was also accommodating and pleasant in mannerisms. We had an enjoyable stay.