酒店回复: Thank you for taking the time to share your experience. I’m truly sorry to hear about the challenges you encountered during your stay. From the television not working and the discomfort of the bed, to the breakfast concerns and the condition of our outside area, your feedback highlights areas where we fell short of our standards. Please accept my sincerest apologies for the disappointment this caused.What you’ve described does not reflect the level of service and quality we strive to provide, and I will be addressing each of these points with my team to ensure improvements are made. While I regret that we did not earn your confidence this time, I appreciate you bringing these matters to our attention.
酒店回复: Thank you for sharing your wonderful feedback! We’re thrilled to hear you enjoyed your stay over the Fourth of July weekend and that our staff and property made such a positive impression. We can’t wait to welcome you back next year!
3.0分
家庭亲子
原文
翻译提供方:Google
隔音效果差、噪音大的旅馆。
午餐:没有水果,没有烤面包机
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酒店回复: Merci d’avoir partagé vos impressions. Nous sommes désolés que votre séjour n’ait pas été entièrement satisfaisant et que le bruit et le petit-déjeuner n’aient pas répondu à vos attentes. Vos commentaires sont importants et nous les prendrons en compte pour améliorer notre expérience client. Nous espérons avoir l’occasion de vous accueillir à nouveau.
5.0分
其他
原文
翻译提供方:Google
很好的酒店,干净、舒适、愉快,早餐也很丰富。
5.0分
其他
原文
翻译提供方:Google
有趣的地点
4.0分
家庭亲子
原文
翻译提供方:Google
好的
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酒店回复: Thank you for your review! We're glad to hear that you had a good experience at Hampton Inn Bordentown. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back soon!
5.0分
其他
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The evening receptionist was especially pleasant and helpful. Breakfast starting at 6:00 was helpful and good. I need instructions about how to use a smart TV, but we figured out enough to watch an NFL game on NBC.
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酒店回复: Thank you for sharing your experience! We’re happy to hear our evening team made you feel welcome and that you enjoyed the early breakfast. I appreciate your feedback about the TV instructions — we’ll be sure to review those to make them clearer for future guests. We’re glad you were able to catch the game and hope to welcome you back again soon!
房间很干净,在费城-纽约之间,去哪里都挺方便
这个地方还行。早餐本可以更好,希望能有真正的鸡蛋,而不是人造的。枕头也需要改进。
入住前,工作人员拒绝让我在等待房间空出来时使用主楼层的洗手间。工作人员的态度很差;我得开长途车才能找到洗手间。幸好10英里外的另一家酒店允许我使用他们的洗手间。单卧室套房的空间不错,但马桶坏了,冲不出来。而且浴缸锈迹斑斑,塞子也坏了。
电视坏了,床太硬了,我醒来后背疼,早餐吧台打开一小时后就空了,剩下的食物根本没法吃。外面的垃圾堆在花盆里。我们非常失望,再也不会去那里了。
干净简洁。我们七月四日的周末入住了这里,非常舒适。我们一定会再来的!我们对这里的员工和住宿环境非常满意,明年还会再来!
隔音效果差、噪音大的旅馆。
午餐:没有水果,没有烤面包机
很好的酒店,干净、舒适、愉快,早餐也很丰富。
有趣的地点
好的
The evening receptionist was especially pleasant and helpful. Breakfast starting at 6:00 was helpful and good. I need instructions about how to use a smart TV, but we figured out enough to watch an NFL game on NBC.