酒店回复: Dear Julie,Thank you for your kind words! We're thrilled to hear you enjoyed the room and the impressive view of the baseball field. We appreciate your note on the pool and hope it still added to your overall experience. We look forward to welcoming you back to Hilton Garden Inn Manchester Downtown soon!
5.0分
其他
Stayed here many times. Always a nice place to stay. Only minor comment is heat didn’t work very well and room was cold, but manageable
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酒店回复: We were delighted to welcome you back to Hilton Garden Inn Manchester Downtown during your recent stay. We consider returning guests the biggest compliment, and it's wonderful to hear you had another enjoyable experience. However, we're sorry for any issues you encountered with the temperature of your room on this occasion; we will address your comments with our maintenance team to ensure the unit is heating efficiently. Thank you for your positive rating, and we look forward to your return.
5.0分
家庭亲子
Hotel was nice , clean . But mattresses were not great …. Too hard felt old and overused . Pillows were flat too
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酒店回复: We’re glad you enjoyed the cleanliness and overall feel of the hotel. Your feedback about the bedding is appreciated and will be shared with our team as we look for ways to improve comfort. Thank you for staying with us.
4.0分
情侣出游
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Room was clean and place was quiet. Staff were cold aside from the bar tender who was amazing. Not luxurious by any means, but it was fine for why we were in town.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed our cleanliness and quiet atmosphere, and that our bartender made such a positive impression; we’ll be sure to pass along your kind words. However, we regret to learn you felt the rest of our staff didn’t extend the same warmth. Please know that your insights are vital to us as we ensure we uphold our high standards of hospitality around the clock. We hope to welcome you back in the future for a more seamless visit.
4.0分
情侣出游
This hotel no longer has shuttle service which is a disgrace for such a nice place to not have this amenity
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酒店回复: Thank you for staying with Hilton Garden Inn Manchester Downtown and for taking the time to share your feedback. We understand how helpful shuttle service can be, and we’re sorry this was no longer available during your visit. Your comments are important, and we will be sure to share them with our team. We hope to have the chance to welcome you back soon.
5.0分
其他
Hot tub was incredible. Staff was so friendly. Room was so cozy and view was outstanding
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酒店回复: Thank you for reviewing your recent stay at Hilton Garden Inn Manchester Downtown! We agree that relaxing in the hot tub is one of the best ways to unwind here, and it’s wonderful to know our friendly team, cozy rooms, and stunning views all add to your stay. We truly enjoyed having you with us and look forward to welcoming you back again soon!
5.0分
其他
A quick stay so noy much more to say other than service was good, accomodated early checkin, clean spacious king size room, and good location.
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酒店回复: Thank you for taking the time to leave us a perfect rating! We’re glad that you enjoyed our well-kept, spacious accommodations and amenities, such as our convenient location. It's great that our team was able to accommodate an early check-in to ensure a great start to your getaway. We look forward to welcoming you back on your next visit.
很好，很满意
酒店位置非常便利，很棒。如果我再来这个地区，肯定还会入住。
远离
为了妻子早上5点就能到医院，我们第二次订了房间。酒店已经连续第二次被青少年运动队占用了。前台对无人看管的孩子和不守规矩的家长束手无策。我们那层楼的走廊上正在进行曲棍球比赛，大型犬在走廊里自由奔跑，完全无视与比赛无关的人。上次住在这里。
房间很棒，可以看到棒球场的景色。 太棒了！
小型游泳池。
Stayed here many times. Always a nice place to stay. Only minor comment is heat didn’t work very well and room was cold, but manageable
Hotel was nice , clean . But mattresses were not great …. Too hard felt old and overused . Pillows were flat too
Room was clean and place was quiet. Staff were cold aside from the bar tender who was amazing. Not luxurious by any means, but it was fine for why we were in town.
This hotel no longer has shuttle service which is a disgrace for such a nice place to not have this amenity
Hot tub was incredible. Staff was so friendly. Room was so cozy and view was outstanding
A quick stay so noy much more to say other than service was good, accomodated early checkin, clean spacious king size room, and good location.