The customer service at this hotel is consistently exceptional. Every staff member is friendly, professional, and welcoming, creating an atmosphere that feels truly comfortable. The property is impeccably clean, and the breakfast offerings are always enjoyable. I have had an excellent experience during each of my visits, and I highly recommend this hotel to others
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酒店回复: Thank you so much for taking the time to share such a wonderful review. We’re truly delighted to hear that our team’s friendliness and professionalism helped make your stay consistently exceptional. Creating a welcoming and comfortable atmosphere for our guests is one of our top priorities, and it’s rewarding to know that this has stood out during each of your visits.We’re also pleased that you enjoyed our clean and well-kept property, as well as the breakfast offerings. Your recommendation means a great deal to us, and it’s been our absolute pleasure to host you.Thank you again for your continued trust in our hotel. We look forward to welcoming you back for many more excellent stays!Warm regards,
3.0分
其他
The LAYOUT OF THE SPACE MADE PRIVACY IMPOSSIBLE. TWO PEOPLE CANNOT SLEEP WITHOUT INTERFERING WITH THIER PARTNERS REST TIME.
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that the room layout did not meet your expectations for privacy and comfort. Our rooms are designed with an open layout to make the most of the available space and natural light, which some guests enjoy, though we understand it may not suit everyone’s preferences. We appreciate your comments, as they help us better understand what different travelers value most during their stay. We hope you were able to enjoy the other aspects of your visit, and we thank you again for sharing your thoughts.
5.0分
其他
Greeted with a smile upon check in. Rooms were clean . Centrally located to shopoing and dining.
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酒店回复: Thank you so much for taking the time to share your feedback! We’re delighted to hear that you were greeted with a smile upon check-in and that you enjoyed our clean rooms and convenient central location. It’s wonderful to know our proximity to shopping and dining added to your stay.We truly appreciate your kind words and hope to welcome you back again soon!Warm regards,
4.0分
其他
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Stayed for one night. Hotel staff were friendly and helpful, breakfast was just OK, quality and selection could have been better. Our room was clean and well furnished, the bed was ok. Heat/ac unit was noisy, but worked well. Overall our stay was good, would stay here again.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed your stay and that our team made you feel welcome. We appreciate your comments about breakfast — we’ll be sure to share them with our team for improvement. We look forward to welcoming you back on your next visit!
5.0分
其他
For a lower priced hotel this was a great stay. Very clean rooms, comfortable beds, and all basic ammenties you need. Glad i stayed here
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay and found everything clean, comfortable, and convenient. We appreciate your kind words and hope to welcome you back again soon!
5.0分
家庭亲子
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Best value in New England! Staff is supportive and site is super clean. Decor is nice. Comfy beds. Subpar breakfast but who cares?! Free coffee, and the food is a bonus... and again, you can't beat the value!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and found our staff supportive, the property clean, and the rooms comfortable. It’s great to know you appreciated the décor and value as well — we strive to offer a welcoming and affordable experience for all our guests. We appreciate your feedback about breakfast and will keep it in mind as we look for ways to improve. Thanks again for staying with us, and we hope to welcome you back soon!Warm regards,
5.0分
其他
Parking was easy. Breakfast was ok, not great. There wasn't much variety for breakfast. Not much fruit.
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酒店回复: Thank you for your review and feedback about breakfast. We'll use your comments to see where we can continue to improve. We hope to welcome you again soon.
4.0分
其他
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The check-in was efficient and staff was friendly and helpful. Room was clean and bathroom seemed updated, shampoo, conditioner, soap was pleasant. Breakfast was okay with healthy options--fruit, yogurt. The bed was a bit uncomfortable, but okay for one night. I would stay here again if in the area.
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酒店回复: Thank you for your thoughtful review! We're glad to hear you enjoyed the clean room, friendly service, and healthy breakfast options. We appreciate your feedback on the bed and will look into ways to improve comfort. We look forward to welcoming you back next time you're in the area!
5.0分
家庭亲子
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This hotel was significantly nicer than most other economy hotels in its class. We found the rooms to be tastefully decorated and comfortable. We had an opportunity to enjoy the small but uncrowded pool (Sunday night). The breakfast was good for this category of hotel and we enjoyed the automatic pancake maker that cooked up tasty pancakes to order. It is not a four-star level hotel, nor does it pretend to be, but it is well above average for a two-star economy tier hotel.
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酒店回复: Thank you so much for taking the time to share your thoughtful review. We’re thrilled to hear that you found our hotel to be a step above other economy options and that you enjoyed the tasteful decor, comfortable rooms, and relaxing pool experience.It’s great to know that our breakfast offerings, especially the pancake maker, added a nice touch to your stay! We strive to provide exceptional value and comfort within our category, so your comments truly mean a lot to us.We hope to welcome you back the next time you're in the area!Warm regards,
5.0分
其他
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Lovely stay at Keene!
Friendly staff, easy check in and out, clean room. Great breakfast with many choices. Stayed 3 nights in October 2025. Would definitely come back!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us in October and appreciated our friendly staff, smooth check-in process, clean rooms, and the variety at breakfast. It means a lot to know you'd choose to stay with us again — we’d love to welcome you back anytime!Warm regards,
The customer service at this hotel is consistently exceptional. Every staff member is friendly, professional, and welcoming, creating an atmosphere that feels truly comfortable. The property is impeccably clean, and the breakfast offerings are always enjoyable. I have had an excellent experience during each of my visits, and I highly recommend this hotel to others
The LAYOUT OF THE SPACE MADE PRIVACY IMPOSSIBLE. TWO PEOPLE CANNOT SLEEP WITHOUT INTERFERING WITH THIER PARTNERS REST TIME.
Greeted with a smile upon check in. Rooms were clean . Centrally located to shopoing and dining.
Stayed for one night. Hotel staff were friendly and helpful, breakfast was just OK, quality and selection could have been better. Our room was clean and well furnished, the bed was ok. Heat/ac unit was noisy, but worked well. Overall our stay was good, would stay here again.
For a lower priced hotel this was a great stay. Very clean rooms, comfortable beds, and all basic ammenties you need. Glad i stayed here
Best value in New England! Staff is supportive and site is super clean. Decor is nice. Comfy beds. Subpar breakfast but who cares?! Free coffee, and the food is a bonus... and again, you can't beat the value!
Parking was easy. Breakfast was ok, not great. There wasn't much variety for breakfast. Not much fruit.
The check-in was efficient and staff was friendly and helpful. Room was clean and bathroom seemed updated, shampoo, conditioner, soap was pleasant. Breakfast was okay with healthy options--fruit, yogurt. The bed was a bit uncomfortable, but okay for one night. I would stay here again if in the area.
This hotel was significantly nicer than most other economy hotels in its class. We found the rooms to be tastefully decorated and comfortable. We had an opportunity to enjoy the small but uncrowded pool (Sunday night). The breakfast was good for this category of hotel and we enjoyed the automatic pancake maker that cooked up tasty pancakes to order. It is not a four-star level hotel, nor does it pretend to be, but it is well above average for a two-star economy tier hotel.
Lovely stay at Keene!
Friendly staff, easy check in and out, clean room. Great breakfast with many choices. Stayed 3 nights in October 2025. Would definitely come back!