酒店回复: Querido Geraldo,Gracias por alojarse recientemente con nosotros en el Homewood Suites en Dover. ¡Estamos muy contentos de saber que disfrutó de su estadía!
5.0分
其他
Will Definitely Stay Here Again
A great hotel with an excellent restaurant right across the parking lot. Quiet, clean, amazing full breakfast, and easy parking.
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酒店回复: Thank you for staying with us here at Homewood Suits, and for taking the time to share your feedback with us. We are delighted that you enjoyed the breakfast and your stay! Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
5.0分
情侣出游
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The staff were wonderful. Very accommodating and helpful. The room was spacious and clean, and there is plenty of parking. Also, there is a great Mexican restaurant right next to the hotel.
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酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon.
5.0分
其他
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Very Good Facility in Dover
Very good facility in Dover. Room was comfortable and clean, breakfast was excellent..lots of variety, very tidy breakfast area. Very warm reception during check in. The manager asked us specifically if we had a good night...I thought that was great!
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酒店回复: Thank you for staying with us here at Homewood Suits, and for taking the time to share your feedback with us. We are delighted that you enjoyed the service. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
3.0分
其他
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I’ve had way better service
The hotel itself was nice, however, the front desk was not professional at all. I also asked for help with the tv in the room so my son could watch tv and they said they’d send someone up twice, the tv was never fixed and we were there for five days. I also booked this hotel stay a month in advance and paid for it in full online. It wasn’t until I went to check out that the front desk accused my payment of not clearing. Not only did I have email proof and a screenshot of the itinerary, I also showed them it cleared in my account a month ago! I ultimately left as I had somewhere to be and as I was leaving, the front desk staff was mumbling inappropriate things under his breath. I will not be staying at another Hilton hotel.
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酒店回复: Thank you for staying with us here at Homewood Suits. We understand how important it is to provide our guests with an exceptional stay experience, and we apologize for not meeting this expectation. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to serve you again in the future.
3.0分
其他
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Meh
The rooms are pretty old and rundown. They allow pets, which is great on one hand. But on the other try and imagine what 15 year old rooms with carpet that had many pets staying in them smells like..:
Breakfast in the morning has good selection. But stay away from the eggs. Caused stomach issues for me every time.
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酒店回复: Thank you for hosting your recent event here at Homewood Suits. We understand how crucial it is to provide a seamless experience, and we want to express our sincere apologies for not meeting this expectation. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to serve you again in the future.
5.0分
家庭亲子
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Room was very comfortable and clean. Cleanest hot tub I’ve ever been in. My only complaint was when I took a shower it went to freezing cold to scolding hot in the middle of it. Staff was exceptionally friendly.
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酒店回复: Thank you for staying with us here at Homewood Suits and for taking the time to share your feedback with us. We are delighted that you enjoyed our hot tub! Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
5.0分
其他
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New Hampshire
Our room was clean, quiet, comfortable, and spacious. There were some stains on the couch and the room and hallways could use some updating. Otherwise, it was a pleasant stay and I would stay here again.
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酒店回复: Thank you for taking time to share your experience with us. We are thrilled you enjoyed your time here with us. We hope to have the pleasure of welcoming you back to our hotel soon!
5.0分
商务出差
If you need to work from this hotel, the wifi is excellent! Also really nice breakfast and a good restaurant is walking distance from this hotel!
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酒店回复: Thank you for staying with us here at Homewood Suits, and for taking the time to share your feedback with us. We are delighted that you enjoyed the continental breakfast and WiFi! Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
5.0分
其他
Wonderful stay!
Very comfortable beds. Amazing room 3 beds plus a pull out all very comfortable and accommodating!
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酒店回复: Thank you for staying with us here at Homewood Suits and for taking the time to share your feedback with us. We are delighted that you enjoyed your stay with us! Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
非常好又熟悉
Will Definitely Stay Here Again
A great hotel with an excellent restaurant right across the parking lot. Quiet, clean, amazing full breakfast, and easy parking.
The staff were wonderful. Very accommodating and helpful. The room was spacious and clean, and there is plenty of parking. Also, there is a great Mexican restaurant right next to the hotel.
Very Good Facility in Dover
Very good facility in Dover. Room was comfortable and clean, breakfast was excellent..lots of variety, very tidy breakfast area. Very warm reception during check in. The manager asked us specifically if we had a good night...I thought that was great!
I’ve had way better service
The hotel itself was nice, however, the front desk was not professional at all. I also asked for help with the tv in the room so my son could watch tv and they said they’d send someone up twice, the tv was never fixed and we were there for five days. I also booked this hotel stay a month in advance and paid for it in full online. It wasn’t until I went to check out that the front desk accused my payment of not clearing. Not only did I have email proof and a screenshot of the itinerary, I also showed them it cleared in my account a month ago! I ultimately left as I had somewhere to be and as I was leaving, the front desk staff was mumbling inappropriate things under his breath. I will not be staying at another Hilton hotel.
Meh
The rooms are pretty old and rundown. They allow pets, which is great on one hand. But on the other try and imagine what 15 year old rooms with carpet that had many pets staying in them smells like..:
Breakfast in the morning has good selection. But stay away from the eggs. Caused stomach issues for me every time.
Room was very comfortable and clean. Cleanest hot tub I’ve ever been in. My only complaint was when I took a shower it went to freezing cold to scolding hot in the middle of it. Staff was exceptionally friendly.
New Hampshire
Our room was clean, quiet, comfortable, and spacious. There were some stains on the couch and the room and hallways could use some updating. Otherwise, it was a pleasant stay and I would stay here again.
If you need to work from this hotel, the wifi is excellent! Also really nice breakfast and a good restaurant is walking distance from this hotel!
Wonderful stay!
Very comfortable beds. Amazing room 3 beds plus a pull out all very comfortable and accommodating!