酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. Tree is such a wonderful member of our team!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. We apologize for the hot tub issue we understand this causes and inconvenience for our guests and truly apologize.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
酒店回复: Dear Domenick, Thank you for your review and for choosing our hotel. We certainly apologize for the issues you encountered with your reservation, which led to your disappointing experience. Our hotel has a standard cancellation policy that applies in most situations, such as yours. If you made a reservation through a third-party, prepaid booking site, you must make financial inquiries through them. We recommend that you connect with them directly for the resolution of your billing concerns. We appreciate your patience, and we hope you will allow us another opportunity to host you in the future.Gina CortezGeneral Manager
酒店就在公路旁边。很方便。属于赶路小憩的酒店🏨最后的4间被我们订完，但是在离店之后发现，多扣了费用。好在携程帮忙协调，顺利解决～老美真的很迷糊。所以一定要注意预授权信息之类的问题
酒店总体干净整洁
没有 WIFI 的商务旅行
我是钛金会员，我要求升级，他们却把我安排在一间很小的房间里。没有网络服务，前台却表现得好像这没什么大不了的。我不会再住在这家酒店或万豪旗下的任何其他酒店了。
我和丈夫度假时路过这里，在这里住了一晚。我们之所以选择这家酒店，是因为我们上周在得克萨斯州沃斯堡市中心住过这家连锁酒店。这可能是我们住过的最好、最漂亮的酒店。
酒店位置非常方便，可方便往返高速公路。酒店位于街道尽头的小山上，旁边还有另外两家不错的酒店和一栋漂亮的公寓大楼。开车 30 秒即可到达 Wingers 餐厅/酒吧，那里有美味的食物和饮料。加油站也在那里。
酒店房间内或前台都有您需要的一切。床很舒服（我们的背不好），枕头也很好。毛巾也很好。提供的洗发水/护发素也很好。浴室门后面有漂亮的落地镜。衣柜大小合适，有很多架子和挂篮。还有洗衣篮。还有一个大小合适的衣柜，里面有保险箱、几个挂衣钩以及熨斗/熨衣板。
早餐选择丰富。法式吐司、华夫饼、鸡蛋、麦片和酸奶。他们提供南瓜派、法式香草、榛子奶精以及杏仁奶。还有柠檬片水。燕麦片有几种口味，还有许多配料。
当我们入住时，Tree 迎接了我们，尽管我们从未见过她，但她似乎真的很高兴见到我们。她提供了很棒的餐饮选择。我忘了早上接待员的名字，但她也非常友好！
热水浴缸坏了，我敢肯定这不是我第一次遇到这种问题。
早餐很好，床很舒服，房间很宽敞。不过我想说的是价格相当高，而且我的房价从周日到周一晚上都在上涨，这似乎很奇怪。
这是个很棒的住处。工作人员非常友好和乐于助人。我们住在一间两居室，非常适合我们。Wie 下次来埃尔科时一定会再住在这里。
我们路过小镇时住在两卧室套房。我们并没有期待太多，但套房又大又宽敞，这让我们很惊讶。工作人员也非常友好和乐于助人。我们肯定会推荐这家酒店，我们很乐意再次入住。
我在 12 月预订的第二天就取消了预订，酒店和 Orbitz 都没有退还我的钱。不要和 Orbitz 或这家酒店做生意！！！
房间里的暖气坏了。没有其他房间可用，所以他们给了我额外的毯子
糟糕的酒店体验
一进门，迎面扑来的是吱嘎作响的门、脏乱的房间和损坏的家具。床头灯、纸巾架和橱柜都坏了。行李车坏了，而且很脏。房间越看越觉得破败。卫生纸质量很差。房间里到处都是污渍。毛巾上也有一些污渍。这简直令人无法接受。墙壁很薄——更别提客户服务即使没有付出任何努力，也完全没有到位。完全没有达到万豪的期望。