The rooms are outdated and there was black mold on the ceiling. I brought it to their attention but they said said they couldn’t move me because they were full. So they did nothing about it. She said they have had issue with it. I have stage 4 cancer and I really didn’t want to stay in that room but had no choice.
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酒店回复: Thank you for bringing your recent experience to our attention. I want to offer my deepest and sincerest apologies for the unacceptable condition of the room you were assigned. No guest should ever have to encounter an outdated room—and I am truly sorry that this was not addressed properly when you reported it. Thank you again for your honesty and patience. We are grateful you brought this to our attention, and I deeply regret the discomfort and distress this experience caused you.
5.0分
家庭亲子
We enjoyed our stay! It was a great little hotel in a nice area. Food was delicious at the hotel and all the staff was sweet.
第二次来这家酒店,和23年相比没有什么变化。服务态度挺好的,就是餐饮现在变得有点贵,建议大家可以去市中心吃饭。
非常好非常nice
虽然有些地方略显不足,但依然魅力十足。我真希望房间里能有个咖啡壶。虽然有速溶咖啡包和电热水壶,但感觉完全不一样。床很舒服,但枕头太软了,头整晚都陷在床上。我们醒来时浑身酸痛!墙上挂着一幅女人的画,看起来像是在盯着床(真是太吓人了),窗帘和墙纸上还有玉米棒,更添了几分魅力。我们尤其喜欢这里离演出场地很近,交通便利,而且毕业生剧院的位置非常中心,我们可以步行往返演出场地和其他餐饮购物区。
床很舒服。阳台桌子下面的玻璃碎了,阳台边的椅子也坏了,阳台上杂草丛生,看起来像是长了霉菌。两扇门旁边的地毯急需铺平。没有多余的卫生纸和塑料水杯。制冰机区域需要翻新。地毯和电梯也需要翻新。
我们很喜欢Graduate酒店。非常适合步行去Haymarket区。酒店内的Single Barrel餐厅提供美味的食物和饮品。前台的Makenna服务非常棒!
房间很赞,复古的设计很棒。我们入住的时候很难找到停车位,因为装卸区停了四辆大巴。停车费很贵,这点很失望,你以为这是住酒店的费用吗?
干净舒适,装饰趣味十足!工作人员也非常友好。我们还能欣赏到纪念体育场的美景。下次来林肯,我们还会再次入住!
这家酒店很有意思。我们喜欢它复古的外观和氛围。服务很一般。我们住了一晚后房间就没人打扫了。房间钥匙也坏了。
Black mold on ceiling
The rooms are outdated and there was black mold on the ceiling. I brought it to their attention but they said said they couldn’t move me because they were full. So they did nothing about it. She said they have had issue with it. I have stage 4 cancer and I really didn’t want to stay in that room but had no choice.
We enjoyed our stay! It was a great little hotel in a nice area. Food was delicious at the hotel and all the staff was sweet.