酒店回复: Thank you so much for sharing your experience. We're thrilled to hear that our front desk team was so helpful and that Jonah stood out for his local knowledge and thoughtful recommendations. It's always wonderful when a team member can make a stay feel more connected to the area. We're also glad the easy access to the light rail added to the convenience of your visit. Take care, and we hope to welcome you back again soon!Sincerely,Emery Manager
5.0分
其他
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Was a very comfortable Marriott-style room, very comfortable bed and lots of free coffee pods. Lobby was a social center with a coffee bar and lots of 20-somethings on their computers and a very lively Italian restaurant at night. Desk staff were both friendly and super efficient. In-room safe.
Window faced another office building, however, which some people wouldn't like.
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酒店回复: Dear Christina,Thank you for sharing such a thoughtful review. It’s wonderful to know you enjoyed the comfort of your room, the extra touches like the coffee pods, and the lively atmosphere in the lobby and restaurant. We’re also delighted that our front desk team made such a positive impression with their friendly and efficient service. Your detailed insight is much appreciated, and we hope to welcome you again for another enjoyable stay!Sincerely,Emery Manager
5.0分
情侣出游
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The amenities at the hotel are great. A short walk or run down to the river if you need to stretch your legs. A quick drive to the University of Minnesota if you need.
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酒店回复: Dear Gretchen,Thank you for taking the time to share your review with us! It’s great that our amenities added to your stay and that our convenient location provided both relaxation and ease of access, whether for a walk along the river or a short drive to the University of Minnesota. We’re glad these elements made your visit more enjoyable, and we hope to welcome you back again soon.Sincerely,Emery Manager
5.0分
家庭亲子
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The rooms are clean and quiet. The building itself was a bank from the early 1900's, so it is very cool and unique. Cool coffee shop in the lobby area with some tasty breakfast options. It's a short 10 minute walk to US Bank Stadium. The hotel is connected to the skyway, so even on a bad weather day you can get around the downtown. The staff was great, friendly and helpful
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酒店回复: Dear Eric,Thank you for sharing your experience. It’s great to hear that the unique character of our hotel, our convenient location, and exceptional hospitality contributed to an enjoyable stay. Your comments about our peaceful accommodations and accessible amenities are appreciated and help highlight what makes Emery, Autograph Collection distinctive for future guests. We look forward to welcoming you back for another memorable visit.Sincerely, Emery Manager
5.0分
家庭亲子
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The hotel was very nice had the option of a quick breakfast that we used a couple mornings. Beds and pillows were very comfortable. There was one staff (didn’t get his name) but always pleasant and helpful. He was rapt the front desk. Would definitely stay there again.
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酒店回复: Dear Lora, Thank you for your kind review of Emery, Autograph Collection! Starting the day with a quick breakfast option is a small but meaningful convenience, and we’re glad you made use of it. Comfortable beds and pillows are at the heart of a restful stay, so it’s wonderful to know you slept well. We especially appreciate your recognition of the front desk team member who made a lasting impression with his kindness, and your words will be shared with the team. It was a joy having you here, and we look forward to creating another exceptional visit when you return.Sincerely, Emery Manager
4.0分
情侣出游
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Enjoyed immediate access to downtown, building had nice vibe in restaurant and bar, room was clean and comfortable. The 10th floor we were hoping for a view, however had more a view to adjacent building and no way to vent or crack window for fresh air as detractions. Also parking is separate firm and very overpriced. All in all a great stay.
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酒店回复: Dear Kimberly Anne,Thank you for your review. It is wonderful to know that our convenient location, inviting atmosphere in the restaurant and bar, and the comfort of our accommodations made your stay so enjoyable. At the same time, not receiving the view you had hoped for and the lack of fresh air circulation understandably lessened the experience. Please know that regarding parking, we work to maintain pricing similar to that of the surrounding area. Nonetheless, your observations will be shared internally for further consideration, as both comfort and value are important to every guest. We are pleased that the overall visit felt so positive, and we hope to welcome you back for another stay that is just as enjoyable.Sincerely,Emery Manager
4.0分
家庭亲子
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Super convenient property for whatever you have planned. Close to the light rail which can take you almost to any point of interest. Hotel has a great lobby area with a popular coffee shop. Rooms are fine size-wise. Boring decor if you care about that.
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酒店回复: We appreciate you taking the time to share your feedback with us, and it's great that our prime location was convenient for you. Rest assured, we value your input regarding the decor, and hope to welcome you back for an even more exceptional experience in the future.Sincerely, Emery Manager
5.0分
其他
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Weekend Stay
We had a wonderful experience at this hotel. Everyone was helpful, professional and kind. I would most definitely stay again next time we are in Minneapolis!
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酒店回复: Thank you for taking the time to leave us a perfect review! We’re so glad that our team made your stay enjoyable with helpful, professional, and kind service. Thank you for choosing Emery, Autograph Collection, and we hope to welcome you back very soon.Sincerely, Emery Manager
房间非常可爱,就像整个美国一样,明尼苏达州的天气非常炎热。很遗憾,由于某种原因,我们无法打开空调。整个周末,我们的房间里都闷热难耐。
我不喜欢对服务给出负面评价,但这次的服务实在不尽如人意。入住时被告知包含欧陆式早餐,但第二天却被粗鲁地告知,只对特定顾客开放。我们改在餐厅吃早餐,服务员除了点餐和结账外,从未在桌边停留。座位上还有一位老太太。
我还两次想去酒吧,但在为后面的人服务时,我多次被忽略。感觉自己被忽视了。
绝对是我住过最糟糕的酒店之一。房间糟糕透了,不舒服,而且维护得乱七八糟。代客泊车服务毫无用处,而且价格昂贵。如果你要去别的地方,一定要提前一小时叫车。
前台工作人员非常乐于助人,也很友好。我特别要感谢Jonah,他对当地非常了解,并提供了很棒的建议和路线指引。酒店就在轻轨站附近,交通非常便利。
Was a very comfortable Marriott-style room, very comfortable bed and lots of free coffee pods. Lobby was a social center with a coffee bar and lots of 20-somethings on their computers and a very lively Italian restaurant at night. Desk staff were both friendly and super efficient. In-room safe.
Window faced another office building, however, which some people wouldn't like.
The amenities at the hotel are great. A short walk or run down to the river if you need to stretch your legs. A quick drive to the University of Minnesota if you need.
The rooms are clean and quiet. The building itself was a bank from the early 1900's, so it is very cool and unique. Cool coffee shop in the lobby area with some tasty breakfast options. It's a short 10 minute walk to US Bank Stadium. The hotel is connected to the skyway, so even on a bad weather day you can get around the downtown. The staff was great, friendly and helpful
The hotel was very nice had the option of a quick breakfast that we used a couple mornings. Beds and pillows were very comfortable. There was one staff (didn’t get his name) but always pleasant and helpful. He was rapt the front desk. Would definitely stay there again.
Enjoyed immediate access to downtown, building had nice vibe in restaurant and bar, room was clean and comfortable. The 10th floor we were hoping for a view, however had more a view to adjacent building and no way to vent or crack window for fresh air as detractions. Also parking is separate firm and very overpriced. All in all a great stay.
Super convenient property for whatever you have planned. Close to the light rail which can take you almost to any point of interest. Hotel has a great lobby area with a popular coffee shop. Rooms are fine size-wise. Boring decor if you care about that.
Weekend Stay
We had a wonderful experience at this hotel. Everyone was helpful, professional and kind. I would most definitely stay again next time we are in Minneapolis!