酒店回复: Dear Sarah,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
2.0分
家庭亲子
原文
翻译提供方：Google
被臭虫袭击
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酒店回复: Dear Trisha,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
4.0分
其他
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Check in and check out was very quick and efficient, parking was easy, the room was clean and comfortable, but smelled like smoke. Not ideal for a non-smoking room.
酒店回复: Thank you for choosing the Holiday Inn Express!
5.0分
其他
The room was great! Very comfortable! I appreciate the extra outlets to plug in my devices. We are heading to Copper Harbor. We love this area also.
5.0分
其他
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Overall excellent time spent @ hotel. I forgot my eyeglasses & they were found by maid service. She was wonderful to turn into lost & found. Allie, at front desk, was so kind to arrange mailing it to my home. We will continue to stay @ Holiday Inn hotel for the best stay in UP.
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酒店回复: Dear Patricia,Thank you for your kind words, we appreciate that! I am glad to hear that we found your glasses, and we mailed them back to you on Tuesday September 23rd. Hope to have you come stay with us again.
4.0分
家庭亲子
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Great location and nice facilities except for the heating/cooling unit. Controls were on the unit and continuous fan was available. However, it was either cold or hot. Setting the temperature seemed meaningless because the unit was either on or off. It did not use the set temperature. Otherwise a great place to stay. I would stay here again even with the annoying HVAC.
酒店回复: Thank you for choosing the Holiday Inn Express! Have a great day!
5.0分
情侣出游
Clean rooms. Great staff allowed us an earlier check in. Good breakfast options. Although the dining area is a bit cramped when it's busy in the morning.
酒店回复: Thank you for choosing the Holiday Inn Express! Have a great day!
5.0分
其他
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Great choice
Breakfast had several choices. Good yogurt, omelets and some hot food choices. Beds were comfortable, rooms were roomy and the pool and hot tub were great for the kids.
酒店回复: Thank you for choosing the Holiday Inn Express in Houghton!
环境不错，就是没有拖鞋非常不方便。
酒店真的很漂亮，干净整洁。早餐不错。床很舒服。电梯旁有一块很棒的当地咖啡牌子。餐饮和观光选择也很不错。
1. 浴缸排水速度太慢，淋浴时会积水几英寸。
2. 马桶总是堵塞。
3. 空调一直开着，我们不得不整晚都开着。
4. 我订了一间带两张床和一张沙发的房间，提前一周就跟酒店确认过房间状况了。沙发卡在房间里的角度太大，拉不出来当床用。
5. 要求加床，但“除了一张床单什么都没有”。房间里没有沙发用的床上用品。
6. 入住时间很长，但这与其他问题相比根本不算什么。
被臭虫袭击
Check in and check out was very quick and efficient, parking was easy, the room was clean and comfortable, but smelled like smoke. Not ideal for a non-smoking room.
The room was great! Very comfortable! I appreciate the extra outlets to plug in my devices. We are heading to Copper Harbor. We love this area also.
Overall excellent time spent @ hotel. I forgot my eyeglasses & they were found by maid service. She was wonderful to turn into lost & found. Allie, at front desk, was so kind to arrange mailing it to my home. We will continue to stay @ Holiday Inn hotel for the best stay in UP.
Great location and nice facilities except for the heating/cooling unit. Controls were on the unit and continuous fan was available. However, it was either cold or hot. Setting the temperature seemed meaningless because the unit was either on or off. It did not use the set temperature. Otherwise a great place to stay. I would stay here again even with the annoying HVAC.
Clean rooms. Great staff allowed us an earlier check in. Good breakfast options. Although the dining area is a bit cramped when it's busy in the morning.
Great choice
Breakfast had several choices. Good yogurt, omelets and some hot food choices. Beds were comfortable, rooms were roomy and the pool and hot tub were great for the kids.