Very clean. Overnight staff was lazy watching his cell phone. I think cell phones should be banned from workplaces. There are millions of tasks that can be done. Ovn crew gets away with so much.
4.0分
朋友出游
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Overall it was a good stay, great check in, clean room with a soft bed, and a decent breakfast. BUT at checking they have a sign for parking, $3…what…excuse me? We are not in an area with limited parking and I have to pay to stay and park. Not impressed.
3.0分
其他
Walking in no one was in the lobby. I had to call the number. Room was dirty and not vacuum.
4.0分
家庭亲子
The room was clean but could use some better pillows and new beds. The breakfast was good. The pool and hot tub were nice.
4.0分
其他
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Great stay- clean and quiet!
PLUS: Immaculate Room. Very comfortable bed. Quiet area. Friendly, helpful staff, especially Jeff at the front desk.
Delicious fresh, hot breakfast with many items and plenty of seating.
MINUS:The music in the lobby by the front desk in the morning was WAY too loud for the conversation I was trying to have with my seated elderly family members. Also, a guy came in to the dining room/lobby area with a huge cartful of clean towels, sat down at one of the dining room tables and started folding the towels right there in the lobby-not very professional. There must be somewhere else in the building he can do that- so tacky.
5.0分
其他
Property was clean, staff was friendly and very helpful. Very convenient location for are stay in Minneapolis.
5.0分
家庭亲子
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The breakfast area needed attention since we were there on a Sunday morning and lots of people came at 9:30 one half hour before it closed. They were not prepared for that. They also ran out of pool towels early on Saturday evening by 6 pm. Room and bed was clean and comfortable.
入住过程热情友好。我在这里住了4晚,晚上有时会很吵。孩子们跑来跑去,跳得又快又响。前台的Jeff非常友好,乐于助人。我问了Jeff几个问题,他对酒店和周边环境了如指掌。酒店应该翻新一下了。电梯有一天晚上坏了。酒店看起来很旧,安保系统也很老旧。
早餐服务糟糕。
早餐、服务和员工的响应都令人失望。有一天他们提前20分钟结束早餐,第二天鸡蛋和牛奶就卖光了。唯一提供的牛奶替代品是巧克力豆奶。他们说:“我们之前吃过,所以尽量等早餐开门的时候去吃。”
我们的房间从未打扫过。我们打开毛巾,发现里面有之前住过的人留下的毛球。除非他们不介意房间不干净,否则我不会推荐任何人入住。床单和被子上也有污渍。住在这里非常失望。
Very clean. Overnight staff was lazy watching his cell phone. I think cell phones should be banned from workplaces. There are millions of tasks that can be done. Ovn crew gets away with so much.
Overall it was a good stay, great check in, clean room with a soft bed, and a decent breakfast. BUT at checking they have a sign for parking, $3…what…excuse me? We are not in an area with limited parking and I have to pay to stay and park. Not impressed.
Walking in no one was in the lobby. I had to call the number. Room was dirty and not vacuum.
The room was clean but could use some better pillows and new beds. The breakfast was good. The pool and hot tub were nice.
Great stay- clean and quiet!
PLUS: Immaculate Room. Very comfortable bed. Quiet area. Friendly, helpful staff, especially Jeff at the front desk.
Delicious fresh, hot breakfast with many items and plenty of seating.
MINUS:The music in the lobby by the front desk in the morning was WAY too loud for the conversation I was trying to have with my seated elderly family members. Also, a guy came in to the dining room/lobby area with a huge cartful of clean towels, sat down at one of the dining room tables and started folding the towels right there in the lobby-not very professional. There must be somewhere else in the building he can do that- so tacky.
Property was clean, staff was friendly and very helpful. Very convenient location for are stay in Minneapolis.
The breakfast area needed attention since we were there on a Sunday morning and lots of people came at 9:30 one half hour before it closed. They were not prepared for that. They also ran out of pool towels early on Saturday evening by 6 pm. Room and bed was clean and comfortable.