The beds were very comfortable! The pull out couches could use updated mattresses, it was like sleeping on a blanket over the frame, which was disappointing for my 9 year old. The pool was a decent temperature, no hot tub. The breakfast was awesome! Lots of options, my favorite, the waffles and apple juice! Check in was super easy and quick. Staff while checking in and out were very kind. Very nice area, didn’t feel sketched out leaving things in my car. I would definitely stay here again!
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酒店回复: Hi MriandaThank you so much for your thoughtful feedback! We're thrilled to hear that you enjoyed our comfortable beds, delicious breakfast options, and the friendly service from our staff. It’s great to know that our location helped you feel safe and at ease during your stay.We truly appreciate your note about the pull-out couch and the mattresses, we are updating both of those in the next 3 months. We're also glad you enjoyed the pool, and we’ll keep your feedback about a hot tub in mind for future updates.It was a pleasure having you, and we’re very happy to hear you would stay with us again. We look forward to welcoming you back!
5.0分
情侣出游
All great with the exception of being double billed. Paid thru ******* & charged by hotel. Called hotel & they are issuing a credit.
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酒店回复: Hi Mr. Shellum: Thank you for sharing your feedback! We're glad to hear you enjoyed your stay overall. We sincerely apologize for the billing inconvenience and appreciate your patience while our team worked to resolve the duplicate charge. We hope to see you agian in the future.
5.0分
其他
Room was clean check in was great I had the same guy at check in he was great also the lady that checked me in was great she made sure I had a tub in the room..
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酒店回复: Hi Tawanna,Thank you so much for your wonderful review! We’re delighted to hear that your check-in experience was smooth and that our team provided such great service. It’s great to know that both of our front desk associates made sure you were well taken care of and that your room met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another comfortable stay soon!
5.0分
其他
5stars in my book
Friendly staff at check in. The room was clean and so spacious. Slept well, nice quiet room.
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酒店回复: Hello Mary,Thank you for your kind review! We're glad you enjoyed the clean, spacious room and had a restful stay. Hope to see you again soon!
5.0分
情侣出游
Good area close to restaurants and shopping room was very good breakfast was great
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酒店回复: Hi Brian,Thank you for sharing your excellent review! We’re so glad you enjoyed our convenient location near restaurants and shopping, as well as your comfortable room and our breakfast. Your kind words mean a lot to our team. We hope to welcome you back again soon for another great stay!
5.0分
家庭亲子
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We had a great stay. We like the roominess of the one bedroom apartment like room. I like having a full size refrigerator. The hotel is very clean. We enjoyed using the pool. The staff is extremely friendly and helpful. It’s also in a great location to walk to restaurants, the grocery store and shops and a movie theater.
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酒店回复: Hello BobThank you so much for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay with us. It’s great to know that you appreciated the spaciousness of the one-bedroom guest room, the convenience of the full-size refrigerator, and the cleanliness of our hotel. We’re also happy to hear that you were able to enjoy the pool and the friendly service from our staff.We pride ourselves on providing a welcoming and comfortable environment, and we’re glad that our location made it easy for you to explore nearby restaurants, shops, and entertainment. Your feedback truly means a lot to us, and we hope to have the pleasure of hosting you again in the future!Thank you again, and safe travels!
5.0分
其他
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It was an enjoyable experience.The staff was friendly,professional and efficient; excellent customer service. The breakfast was very good.I'm looking forward to another stay at the hotel when I return to Minnesota soon.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had an enjoyable experience and that our staff made a positive impression with their friendliness and professionalism. It's great to know you enjoyed the breakfast as well! We truly appreciate your feedback and look forward to welcoming you back on your next visit to Minnesota.
5.0分
家庭亲子
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We love staying at Homewood suites hotels. They have an excellent breakfast with many options. Clean rooms and grounds. And nice to have to full kitchen as well!
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酒店回复: Hello Tera,We are very glad you enjoyed your stay with us and we look forward to seeing you again!Thank you,
5.0分
其他
Great staff, super welcoming and kind. Room was clean and well kept.
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酒店回复: Hi Chelsea,Thank you for your wonderful feedback! We’re so happy to hear that our staff made you feel welcome and that you found your room clean and well maintained. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon
我们很喜欢Homewood Suites酒店。位于明尼苏达州圣路易斯公园的那家正在装修，实际上有点老旧。不过，员工非常热情友好，乐于助人。我们不得不更改行程，他们也尽力帮忙。
唯一的不足之处是，我们的房间在主入口门廊上方，门廊上装了两盏明亮的灯。灯光直射进房间，而且整晚都亮着。
早餐不错，地理位置对我们来说也很好。我们会再次入住。
The beds were very comfortable! The pull out couches could use updated mattresses, it was like sleeping on a blanket over the frame, which was disappointing for my 9 year old. The pool was a decent temperature, no hot tub. The breakfast was awesome! Lots of options, my favorite, the waffles and apple juice! Check in was super easy and quick. Staff while checking in and out were very kind. Very nice area, didn’t feel sketched out leaving things in my car. I would definitely stay here again!
All great with the exception of being double billed. Paid thru ******* & charged by hotel. Called hotel & they are issuing a credit.
Room was clean check in was great I had the same guy at check in he was great also the lady that checked me in was great she made sure I had a tub in the room..
5stars in my book
Friendly staff at check in. The room was clean and so spacious. Slept well, nice quiet room.
Good area close to restaurants and shopping room was very good breakfast was great
We had a great stay. We like the roominess of the one bedroom apartment like room. I like having a full size refrigerator. The hotel is very clean. We enjoyed using the pool. The staff is extremely friendly and helpful. It’s also in a great location to walk to restaurants, the grocery store and shops and a movie theater.
It was an enjoyable experience.The staff was friendly,professional and efficient; excellent customer service. The breakfast was very good.I'm looking forward to another stay at the hotel when I return to Minnesota soon.
We love staying at Homewood suites hotels. They have an excellent breakfast with many options. Clean rooms and grounds. And nice to have to full kitchen as well!
Great staff, super welcoming and kind. Room was clean and well kept.