Staff was amazing, the room was clean. I did see some hairs on the sheets but other than that everything was good.
1.0分
商务出差
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My experience to Vicksburg Candlewood Suites was horrible. I would never, ever refer this facility for you to stay at During your visit in Vicksburg . The staff is rude, condescending, disrespectful and dismissive. The staff really didn’t want to be at work…..My question is……Why were they there. Every time we asked for anything within the realm of our stay…..It was like pulling teeth to get any help or assistance. I would stay on the streets before I ever stayed at this hotel again. I had to take my towels downstairs every day to get clean towels, because rooms weren’t cleaned enough. Never again! I’ll pay whatever cost at another hotel for convenience , quality and comfort!Thanks
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酒店回复: Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing our hotel.
2.0分
其他
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One and done.
The hotel is an older hotel that has been updated. The cleanliness was mediocre. There was a smell in our room. The rooms were very damp due to the wall units. We also had very loud upstairs neighbors up until late into the evening overall, my family rated this hotel, a three out of 10.
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酒店回复: Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing our hotel.
5.0分
其他
Great
We came for a graduation the young girl who works evening shift was very nice and helpful. She made our stay sooooo pleasant shout out to her!!!!!
5.0分
其他
BIG room!
staying 3 days for Miss Teen MS pageant and elected the 1 bedroom suite - very clean - separate living area etc
5.0分
家庭亲子
The location is great. The property is clean and the staff is friendly and helpful.
3.0分
其他
Small bed
That was the smallest Queen bed I have ever seen. I booked Queen but I'm pretty sure that was a full size. Very uncomfortable.
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酒店回复: Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing our hotel.
4.0分
其他
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Pet friendly??
We had a good overnight stay. The only complaint is that the description said pet friendly, but didn’t disclose that they charge a non-refundable $75 pet deposit. It would have been better to know that before booking.
4.0分
商务出差
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Good stay - some issues
Good stay at this property. I chose it because rooms have a kitchenette to make simple meals. Lighting in the room is not the best, would be great to have a lamp on both sides of the bed. There is a lady-bug issue in the room, I was told it's that time of year in Mississippi. They really were not too bothersome. The room I was assigned was at the end of the hall and unfortunately the two college teams staying there used the stairwell all night long to go up or down to other rooms, the door the stairwell slamming hard each time. That was not great for a good nights sleep. Room was hard to control the heat/cooling, didn't seem to work great.
3.0分
独自旅行
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Stopped here to sleep while in a road trip. This seems to be an older hotel, and it could use some touch ups, but overall the place is clean and comfortable, and the rooms are spacious. The staff is very nice. I checked in late, the clerk on duty, I believe her name was Destiny, was very friendly and helpful. I would definitely stay here if I'm ever in the area again. My only complaints are that the facility needs to be fixed up a bit, and the light from the microwave display is too bright (silly, but it did disrupt my sleep a bit). Pics are of the area around the a/c in the room.
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酒店回复: Dear Sheila W, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff and hotel cleanliness. On the other hand, we would like to apologize for not living up to your expectations regarding the condition of our facilities. We also regret the issues you had with the microwave. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the appropriate departments for future reference. We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
Staff was amazing, the room was clean. I did see some hairs on the sheets but other than that everything was good.
My experience to Vicksburg Candlewood Suites was horrible. I would never, ever refer this facility for you to stay at During your visit in Vicksburg . The staff is rude, condescending, disrespectful and dismissive. The staff really didn’t want to be at work…..My question is……Why were they there. Every time we asked for anything within the realm of our stay…..It was like pulling teeth to get any help or assistance. I would stay on the streets before I ever stayed at this hotel again. I had to take my towels downstairs every day to get clean towels, because rooms weren’t cleaned enough. Never again! I’ll pay whatever cost at another hotel for convenience , quality and comfort!Thanks
One and done.
The hotel is an older hotel that has been updated. The cleanliness was mediocre. There was a smell in our room. The rooms were very damp due to the wall units. We also had very loud upstairs neighbors up until late into the evening overall, my family rated this hotel, a three out of 10.
Great
We came for a graduation the young girl who works evening shift was very nice and helpful. She made our stay sooooo pleasant shout out to her!!!!!
BIG room!
staying 3 days for Miss Teen MS pageant and elected the 1 bedroom suite - very clean - separate living area etc
The location is great. The property is clean and the staff is friendly and helpful.
Small bed
That was the smallest Queen bed I have ever seen. I booked Queen but I'm pretty sure that was a full size. Very uncomfortable.
Pet friendly??
We had a good overnight stay. The only complaint is that the description said pet friendly, but didn’t disclose that they charge a non-refundable $75 pet deposit. It would have been better to know that before booking.
Good stay - some issues
Good stay at this property. I chose it because rooms have a kitchenette to make simple meals. Lighting in the room is not the best, would be great to have a lamp on both sides of the bed. There is a lady-bug issue in the room, I was told it's that time of year in Mississippi. They really were not too bothersome. The room I was assigned was at the end of the hall and unfortunately the two college teams staying there used the stairwell all night long to go up or down to other rooms, the door the stairwell slamming hard each time. That was not great for a good nights sleep. Room was hard to control the heat/cooling, didn't seem to work great.
Stopped here to sleep while in a road trip. This seems to be an older hotel, and it could use some touch ups, but overall the place is clean and comfortable, and the rooms are spacious. The staff is very nice. I checked in late, the clerk on duty, I believe her name was Destiny, was very friendly and helpful. I would definitely stay here if I'm ever in the area again. My only complaints are that the facility needs to be fixed up a bit, and the light from the microwave display is too bright (silly, but it did disrupt my sleep a bit). Pics are of the area around the a/c in the room.