酒店回复: Dear Patric,Thank you for your candid feedback regarding our facilities. We regret that certain aspects of the infrastructure did not meet your expectations. Please rest assured that our engineering and operations teams are reviewing your comments to ensure enhancements are made. We value your input and hope to welcome you back to experience improvements first-hand.
3.0分
其他
原文
翻译提供方：Google
位置老旧，房间有霉味，据说今年晚些时候会翻新。早餐不错，只是酒店比较老旧，15年没翻新了。
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酒店回复: Dear Charlie,Thank you for your candid feedback regarding our facilities. We regret that certain aspects of the infrastructure did not meet your expectations. Please rest assured that our engineering and operations teams are reviewing your comments to ensure enhancements are made. We value your input and hope to welcome you back to experience improvements first-hand.
2.0分
家庭亲子
原文
翻译提供方：Google
里面有一股非常难闻的气味
他们给我们分配了房间，然后他们把我们换到了另一间，但房间不干净
酒店回复: Dear Norman,We appreciate you acknowledging your stay with us.
2.0分
其他
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Subpar at best - stayed out of exhaustion
No double queen beds available like we had booked. Pull-out single person couch, minimal bedding available… room smelled like mildew/old wet clothes. We were exhausted from 12 hour drive- so complaining at the time seemed unnecessary- left in am asap.
3.0分
商务出差
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We stayed two weeks ago, and the pool was clearly not maintained. The hot tub was down as well. It’s one of the amenities you were looking for are a nice pool, I would find elsewhere.
4.0分
情侣出游
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Clean. Quick check in. Front desk person was nice.
Breakfast was nice. Even though it was busy with a track and field team there and eating at the same time. They kept up with refilling the food.
4.0分
其他
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Everything was good.. but I would like to give an extra credit to the receptionist who greeted us in the middle of the night with a smile on his face, friendly, very helpful, and looked neat. Thank you!!
3.0分
其他
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I’m pretty sure the sheets are just woven plastic, because regardless of room temperature, you start sweating instantly. They also feel gross. The bathroom walls were all either stained or terribly painted. Lamps were cracked. It was clean, but shoddy.
我很喜欢大堂和为比赛日准备的节日装饰。他们甚至准备了一个小礼品袋，里面有一瓶密封的瓶装水，可以带进体育场。地理位置很好，房间和床都很舒适。浴室设施比较基础，可以考虑更新一下，但使用起来没问题。现在要是哥伦比亚市能停止对探望大学生的家庭收取高价就好了。虽然这是全市普遍现象，但还是让我很恼火。
早餐自助餐很丰盛。因为我个人有麸质不耐症，所以选择很少。包装上没有标明土豆或培根的配料信息，所以我只能吃了袋装燕麦片和果汁。也有酸奶提供。
我的马桶堵了。前台工作人员递给我一个马桶塞。马桶塞坏了，然后他给我换了一间新房间。第二天早上，经理免费给我换了房间。
RM 235 的灯泡需要更换。房间角落的墙纸脱落了。灯具松动，需要拧紧。其他一切似乎都很好。
位置老旧，房间有霉味，据说今年晚些时候会翻新。早餐不错，只是酒店比较老旧，15年没翻新了。
里面有一股非常难闻的气味
他们给我们分配了房间，然后他们把我们换到了另一间，但房间不干净
Subpar at best - stayed out of exhaustion
No double queen beds available like we had booked. Pull-out single person couch, minimal bedding available… room smelled like mildew/old wet clothes. We were exhausted from 12 hour drive- so complaining at the time seemed unnecessary- left in am asap.
We stayed two weeks ago, and the pool was clearly not maintained. The hot tub was down as well. It’s one of the amenities you were looking for are a nice pool, I would find elsewhere.
Clean. Quick check in. Front desk person was nice.
Breakfast was nice. Even though it was busy with a track and field team there and eating at the same time. They kept up with refilling the food.
Everything was good.. but I would like to give an extra credit to the receptionist who greeted us in the middle of the night with a smile on his face, friendly, very helpful, and looked neat. Thank you!!
I’m pretty sure the sheets are just woven plastic, because regardless of room temperature, you start sweating instantly. They also feel gross. The bathroom walls were all either stained or terribly painted. Lamps were cracked. It was clean, but shoddy.