酒店回复: Thank you for the fabulous review. I'm glad you appreciated our extras.
5.0分
其他
原文
翻译提供方：Google
很棒的电子游戏玩家，很棒的地方。
酒店回复: Thank you for the fabulous review.Your business is appreciated.
5.0分
其他
原文
翻译提供方：Google
除了泳池太小以外，一切都很棒。
酒店回复: Thank you for being our guest.Your review is appreciated.
5.0分
其他
原文
翻译提供方：Google
一切都很好
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酒店回复: Thomas, We are so glad you enjoyed your stay.Your business is appreciated.
3.0分
其他
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The room was great! The staff was understaffed and needs more support from upper management. Upon check in there was one person checking in for a full hotel, I was charged the wrong rate and he didn’t have time to correct it. The night clerk, I purchased two bottled drinks which should have been $5.00 total she was unable to ring it in and ultimately I paid $10 for 2 drinks. She was very kind but obviously stressed and had no help. The morning clerks, I approached about the wrong rate. They were happy to correct but unable to figure out how to correct it. It was later corrected by another staff. Another member of the morning clerk staff was unable to calculate change for a $20 and tried to give me back more, I gave back the difference and kindly said “you only owed me $13.50”
The staff was friendly and kind and always willing to help but had no support in a leadership manner to properly do their jobs.
I will absolutely continuing staying at Holiday Inn Expresses, however I recommend additional
Support to this particular property.
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酒店回复: Thank you for your feedback I apologize for the service you received during your recent stay.I was happy to have fixed your rate for you during your stay.We have added additional team members and have continued with training our team.Your patience with us during your stay are appreciated. We look forward to seeing you on your next stay in Gillette, WY.
5.0分
其他
Great Hotel
Wonderful place to stay…give it a 10. And, breakfast was amazing. Love the 2 people that prepare the food. They are a real asset to this hotel.
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酒店回复: Thanks for noticing our hard working breakfast team. I will recognigze them at our morning huddle. Thanks for being our guests.
5.0分
其他
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Basically the Ritz
After a few days in national park lodging, this felt like the Ritz! Super friendly staff, clean, fresh room, and a great breakfast. Highly recommended!
从黄石公园出来，经停这个地方应该是最好住的地方了。
出差时经常住假日酒店，感觉很不错。感谢酒店总能保持房间良好的状态。
由于健康原因，我要求订一间电梯旁的房间。房间在走廊最远端。非常吵，尤其是在凌晨两点。从凌晨一点到七点，我们家门被敲了好几次，但没有人。
它达到了智选假日酒店的水平。房间不错，大楼干净整洁。爆米花和饼干等小礼物，营造出温馨的家常氛围。
很棒的电子游戏玩家，很棒的地方。
除了泳池太小以外，一切都很棒。
一切都很好
The room was great! The staff was understaffed and needs more support from upper management. Upon check in there was one person checking in for a full hotel, I was charged the wrong rate and he didn’t have time to correct it. The night clerk, I purchased two bottled drinks which should have been $5.00 total she was unable to ring it in and ultimately I paid $10 for 2 drinks. She was very kind but obviously stressed and had no help. The morning clerks, I approached about the wrong rate. They were happy to correct but unable to figure out how to correct it. It was later corrected by another staff. Another member of the morning clerk staff was unable to calculate change for a $20 and tried to give me back more, I gave back the difference and kindly said “you only owed me $13.50”
The staff was friendly and kind and always willing to help but had no support in a leadership manner to properly do their jobs.
I will absolutely continuing staying at Holiday Inn Expresses, however I recommend additional
Support to this particular property.
Great Hotel
Wonderful place to stay…give it a 10. And, breakfast was amazing. Love the 2 people that prepare the food. They are a real asset to this hotel.
Basically the Ritz
After a few days in national park lodging, this felt like the Ritz! Super friendly staff, clean, fresh room, and a great breakfast. Highly recommended!