We had a decent night here, but I was extremely disappointed with the first room we were given. The entire room just felt damp. You could even smell it in the air. Everything felt damp, from the floor to the furniture. I even stood barefoot on the carpet in the room and stepped into the hall to see if there was a difference, and there was. I felt so gross. I called downstairs and requested a room change. While this was easily accomodated, I really felt it was too easily accomodated. Like in a way where my call felt almost expected. It really felt like they put us in the room to see if we'd complain about it. The second room was much better. No smell and we slept decent. I still won't book here again. We were just passing through for the night, but I thought the location felt distant from things. The area was dark. It wasn't difficult to find, but we thought we had passed it due to how far how dark the area was before we pulled into the lot.
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酒店回复: Thank you for sharing your feedback with us. I’m very sorry to hear about the condition of your first room and the discomfort you experienced. That is certainly not the impression we want to leave with our guests. While I’m glad our team was able to relocate you quickly, I completely understand how the situation would be disappointing—especially after a long day of travel.Please know that we take your comments seriously and have already addressed the room condition with our housekeeping and maintenance teams to ensure this does not happen again. Your honesty helps us improve, and we hope you’ll consider giving us another opportunity to provide the consistently fresh and comfortable experience our guests deserve.
很美的地方，地理位置也很好，房间比欧洲的酒店房间宽敞多了。
靠近高速公路
愉快的待遇。房间漂亮又清新。床不错。希望早餐包含在房价内，但事实并非如此。发现买早餐
一些工作人员热情、专业、乐于助人。那是在 8/19 8/20。然而，其他工作人员并不那么热情和友好。进入时没有欢迎客人的意思。
我的房间的地板上、淋浴墙内和水槽里都留有长头发。我向前台报告了这一情况，因为我知道您有必要了解“应该”干净并为下一位客人做好准备的房间的状况。这是 8 月 20 日我报到的时候，你们好心的服务员主动提出要打扫我的房间。我拒绝了，并告诉她我已经接听了，但希望你的管理层知道你正在处理什么。我确信这是不可接受的。
我的********费用是广告上的税前费用 131 美元的两倍。最终被收取 268.89 美元。一键奖励虚拟客户支持毫无用处。我多年来一直是 Horels.com 和 ******* 的客户，在没有帮助的情况下感到被背叛和抢劫。我即将进行一次旅行体验，对于使用 ********** 或******** 感到不舒服。我的一键奖励因为双倍费用而毫无价值。他们继续以较低的成本做广告。真是一个诱饵和开关。我将向消费者事务部汇报。
靠近高速公路非常好
附近有餐厅和服务
咖啡馆的食物很棒，工作人员非常友好和友善，他们竭尽全力让您住得愉快。
与清单相反，不包含早餐。无线网络也无法使用。浴室里还有蜈蚣虫！
非常好
工作人员很棒，正在施工，这就是问题所在
We had a decent night here, but I was extremely disappointed with the first room we were given. The entire room just felt damp. You could even smell it in the air. Everything felt damp, from the floor to the furniture. I even stood barefoot on the carpet in the room and stepped into the hall to see if there was a difference, and there was. I felt so gross. I called downstairs and requested a room change. While this was easily accomodated, I really felt it was too easily accomodated. Like in a way where my call felt almost expected. It really felt like they put us in the room to see if we'd complain about it. The second room was much better. No smell and we slept decent. I still won't book here again. We were just passing through for the night, but I thought the location felt distant from things. The area was dark. It wasn't difficult to find, but we thought we had passed it due to how far how dark the area was before we pulled into the lot.