酒店回复: I would like to first thank you for choosing our hotel as your hotel of choice for your stay. I truly appreciate you taking the time to write a review about our hotel and your stay, letting me know what areas need my attention. I apologize for the issues you had! I do my best to run my hotel by putting myself in my guests shoes. This being said the issues you had are not acceptable and have been addressed with my team. I also hate that our hallways and elevator were not vacuumed, unfortunately this part is bitter sweet... we are in the process of a renovation and it seems that it is next to impossible to keep areas as clean as I would like. I am sincerely sorry for any inconvenience you had and stand behind our 100% satisfaction guarantee, your stay was refunded and you should see a credit in 5-7 business days. Have a Happy Thanksgiving Holiday!
4.0分
其他
The check in process was great and the room was very clean and comfortable. The only issue was the TV feed froze several times.
5.0分
其他
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Would recommend to travelers
The folks at the front desk were friendly and professional, even though the fact that the computer system was down must have been frustrating.
We stay at a lot of hotels and it’s sometimes the simple things that mean a lot. At this property, for instance, the extra-soft sheets and squeaky-clean bathtub were especially nice. Also appreciated having the blackout shade at the window. We didn’t need it this trip, but it was good to see there was a laundry room for guests who need it.
4.0分
情侣出游
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The property was great with the exception that they are having plumbing issues. The stool in our bathroom wasn't operating properly and we decided to leave early and go to a different hotel.
5.0分
其他
Nice stay
Front desk staff were very courteous and helpful. Clean environment and comfortable with
5.0分
家庭亲子
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Our stay was short, but very nice. We plan to come back to town in a couple of months, and this is where we plan to stay again. We’ve stayed in other area hotels, but this is the best by far.
3.0分
家庭亲子
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Everything went very well, property was nice and clean. Check-in process was OK. It took quite a long time because of the woman checking in ahead of me. My only complaint would be the bathroom floor was sticky. I would stay here again.
3.0分
家庭亲子
Overall the hotel was nice. My only complaint is that there was hair all over the floor and counter top in the bathroom when we got to our room.
5.0分
朋友出游
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Great hotel if you are traveling with a handicapped person. The in room modifications are thoughtful. They also have a lift to help a handicapped person enjoy the pool.
5.0分
其他
The staff was very friendly. We were greeted with a smile when we checked in.
一开始很不顺利。我们到达时，接待员正在外面抽烟。我们打开房门时，床上空空如也，浴缸里堆满了脏兮兮的床单。最后我们被安排到了另一间房，一切都好了。走廊和电梯里的地毯没有吸尘，但不幸的是，现在很多酒店似乎都是这样。
The check in process was great and the room was very clean and comfortable. The only issue was the TV feed froze several times.
Would recommend to travelers
The folks at the front desk were friendly and professional, even though the fact that the computer system was down must have been frustrating.
We stay at a lot of hotels and it’s sometimes the simple things that mean a lot. At this property, for instance, the extra-soft sheets and squeaky-clean bathtub were especially nice. Also appreciated having the blackout shade at the window. We didn’t need it this trip, but it was good to see there was a laundry room for guests who need it.
The property was great with the exception that they are having plumbing issues. The stool in our bathroom wasn't operating properly and we decided to leave early and go to a different hotel.
Nice stay
Front desk staff were very courteous and helpful. Clean environment and comfortable with
Our stay was short, but very nice. We plan to come back to town in a couple of months, and this is where we plan to stay again. We’ve stayed in other area hotels, but this is the best by far.
Everything went very well, property was nice and clean. Check-in process was OK. It took quite a long time because of the woman checking in ahead of me. My only complaint would be the bathroom floor was sticky. I would stay here again.
Overall the hotel was nice. My only complaint is that there was hair all over the floor and counter top in the bathroom when we got to our room.
Great hotel if you are traveling with a handicapped person. The in room modifications are thoughtful. They also have a lift to help a handicapped person enjoy the pool.
The staff was very friendly. We were greeted with a smile when we checked in.