酒店回复: 您好，Vacation565180，感谢您分享您的反馈和入住体验。感谢您选择洲际酒店集团旗下酒店及度假村来满足您的旅行需求。我们致力于为宾客提供愉悦的住宿体验，对于您入住期间发生的事件，我们深感抱歉。我已将您的反馈告知酒店管理层，并相信他们会采取必要措施，避免此类事件再次发生。我也私信了您，希望与您进一步沟通。期待您再次光临。此致，Rosh D. 客服经理 IHGService
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Stayed in 2 separate rooms a week apart. Parking is a little tight, but manageable. We tried connecting an XBox to the wifi to stream but couldn't get it to work either time we stayed. No issues at other hotels. Comfy beds, but the A/C was set to heat when it was 60° outside and wouldn't stay on. Also the bottom of the bathtubs in both rooms were visibly dirty. Wouldn't recommend a shower they were so black. Other than this, the staff is friendly, they offer plenty of things in the market downstairs to accommodate your every need, and it's a great hotel.
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Very nice rooms but pricier than it should be. No breakfast is included in your stay. Close to shopping mall. The rooms on second floor (where I stayed) had kitchens in the rooms. I assume all rooms had same setup. Someone was cooking in their room and burnt it, spreading smoke throughout the hallway. Not pleasant.
我们重新安排入住的那天早上，酒店打来电话，告知我们无法接受预订，因为我们预订的特价房已经订满了。这还是在我们48小时前再次确认之后。酒店提出帮我们换一家酒店，但同样的问题，他们没有同类型的房型。我们不得不彻底改变行程计划。糟糕的客户服务
从晚上 11:30 到凌晨 12:30，汽车一直在我们房间外空转，下午 4:30 又重新启动。整晚门都在砰地关上。也许你可以说酒店无法控制这些事情。但它可以控制这些：房间门关得太响了。室内加热器和冰箱都很响。室内制冰机不工作。停车场的灯光直射进我们的房间，窗帘挡不住。我妻子把一只网球鞋塞进窗帘底部，这虽然有点用，但还是不够。即使打开所有的灯，房间里也很暗。我觉得床还不错，但我妻子说她感觉自己整晚都在半夜翻滚。好的一面是，工作人员很友好，咖啡是免费的（尽管你得穿过一个翻修工坊才能喝到）。遗憾的是，这两点都无法弥补这一晚糟糕的睡眠。虽然我们不太可能再回到圣约瑟夫 - 我对圣约瑟夫没有意见 - 但我们肯定会寻找另一个地方。
Stayed in 2 separate rooms a week apart. Parking is a little tight, but manageable. We tried connecting an XBox to the wifi to stream but couldn't get it to work either time we stayed. No issues at other hotels. Comfy beds, but the A/C was set to heat when it was 60° outside and wouldn't stay on. Also the bottom of the bathtubs in both rooms were visibly dirty. Wouldn't recommend a shower they were so black. Other than this, the staff is friendly, they offer plenty of things in the market downstairs to accommodate your every need, and it's a great hotel.
Very nice rooms but pricier than it should be. No breakfast is included in your stay. Close to shopping mall. The rooms on second floor (where I stayed) had kitchens in the rooms. I assume all rooms had same setup. Someone was cooking in their room and burnt it, spreading smoke throughout the hallway. Not pleasant.