酒店回复: We are currently under new ownership and are updating daily to make updates and improvements. we value your feedback and thank you for taking the time to let us know what improvements are needed to make your stay more comfortable. We hope you choose Candlewood Suites for all your future stays.
it’s outdated carpet, shower, mattress also only put 1 toilet paper and no maid to clean room etc. stay 2 nights 2rooms with family.
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酒店回复: Thank you for the feedback. To note, in the near future we will be remodeling our hotel and rooms soon. We look forward to you returning to see the updated version of Candlewood Suites Hotel.
3.0分
其他
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Candlewood in Bellvue NE
The room was fairly clean but maintenance has not been kept up (picture missing from frame, curtains partly off the rod, caulking missing).
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酒店回复: We appreciate your business and your review. We strive to have housekeeping maintain a higher standard of cleaning and apologize for the maintenance issues not being kept up. We will address this.
4.0分
家庭亲子
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This overall is a nice property to stay at for a night or a few nights. Overall, we enjoyed our stay. The walls in our room had spills on them and felt like it could've been a little cleaner. Overall, we'd stay here again. It doesn't serve continental breakfast but has everything for a reasonable price to make your stay comfortable and affordable.
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酒店回复: Thank you for your kind response, we are thankful for your business. We do apologize that the cleanliness was not up to expectations and will be addressing this concern. Overall, sounded like you had an enjoyable stay.
4.0分
家庭亲子
Side and back doors were left unlocked. Over flowing trash cans at the end of the halls. Dirty air vents. Nice staff.
工作人员非常棒。我们还会再来住的!
长期工作住宿
由于工作原因,我们已经在这里住了好几个星期。这是一个很棒的住处,员工非常出色,房子也非常漂亮。如果您打算长期入住,这里绝对是个很棒的住处。设施齐全的厨房是必备的,这些房间应有尽有。
附近还有其他酒店。步行即可到达沃尔玛和星巴克,步行即可到达众多当地餐馆。附近有几个加油站,但您必须开车前往——它们距离酒店只有约0.25公里。我们在这家酒店住过几次,旁边还有Holiday Inn & Suites。这两家酒店我们都住过。无论我们北上还是南下,这里都是我们的首选之地。
房屋看起来破旧不堪,需要翻新。此外,室外积雪未清理干净,存在坠落危险。冰箱制冰机虽然已关闭,但仍发出噪音。
地毯上的咖啡渣似乎能吸收异味。
我们走进房间,闻到一股难闻的气味。我低头一看,发现地毯上到处都是咖啡渣。我去前台问房间是否打扫过,接待员告诉我,他们把咖啡渣放在地毯上是为了吸收异味,但客房服务人员肯定忘了吸尘。那位女士主动提出过来吸尘,但她不知道什么时候能来,因为她是那里唯一的客人,还要处理其他不满意的客人。他们没有其他房间给我们安排,我们的女儿要住在房间里,我们去商店。那位女士说,如果我们的女儿住在房间里,她进来吸尘也没问题。我妻子最后干脆自己要了吸尘机。这家酒店太脏了,我再也不会住在这里了。就连床上也只有一条床单和毯子。
度假的好地方,有设施齐全的厨房,带孩子实用一些。
This hotel is just okay!
it’s outdated carpet, shower, mattress also only put 1 toilet paper and no maid to clean room etc. stay 2 nights 2rooms with family.
Candlewood in Bellvue NE
The room was fairly clean but maintenance has not been kept up (picture missing from frame, curtains partly off the rod, caulking missing).
This overall is a nice property to stay at for a night or a few nights. Overall, we enjoyed our stay. The walls in our room had spills on them and felt like it could've been a little cleaner. Overall, we'd stay here again. It doesn't serve continental breakfast but has everything for a reasonable price to make your stay comfortable and affordable.
Side and back doors were left unlocked. Over flowing trash cans at the end of the halls. Dirty air vents. Nice staff.