酒店回复: Thank you for the response on your stay with us, we appreciate the feedback as we continue to work on a remodel and improving hotel services.

酒店回复: Gracias por compartir su experiencia con nosotros. Lamentamos que el aire acondicionado no haya funcionado correctamente y que la habitación estuviera demasiado fría durante su estancia. Agradecemos que nos lo haya hecho saber, ya que esto nos ayuda a mejorar y atender estos detalles con mayor rapidez. Nos alegra que, a pesar de este inconveniente, su experiencia general haya sido positiva. Esperamos tener la oportunidad de ofrecerle una estancia aún más cómoda en el futuro.

酒店回复: Thank you for sharing your feedback with us. We appreciate your understanding as our property undergoes restoration, and we’re excited for the improvements that are on the way. We’re glad to hear that you enjoyed your room and that breakfast was a highlight of your stay. Your comments about the areas still needing attention are helpful, and we’re working hard to ensure a smoother experience as renovations progress. We truly appreciate your 8/10 rating and hope to welcome you back once the updates are complete.

酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that our staff made a positive impression during your stay. Providing friendly service is something we take pride in.We’re sorry to learn that you felt the overall condition and cleanliness did not match the value you expected. Your comments are important, and we’ll be reviewing them with our team to ensure we’re meeting the standards our guests deserve and staying competitive with other hotels in the area.We appreciate your honesty and hope to have the opportunity to provide a more satisfying experience in the future.

酒店回复: Thank you so much for your perfect rating. We’re delighted to hear that you found the room comfortable and spacious, and that our friendly staff and breakfast made a positive impression on your stay. We appreciate your note about the room being a bit dated—our team is continually working to improve the guest experience. We’re grateful for your feedback and look forward to welcoming you back again.

酒店回复: Thank you for sharing your feedback. We apologize for the inconvenience caused by the construction taking place near your room. Our property is currently undergoing improvements, and we understand that the noise can be disruptive. We appreciate your patience as we work to enhance the guest experience.Regarding housekeeping, our hotel operates with service available by request only. We’re sorry if this wasn’t clearly communicated during your stay. Our team is always happy to provide fresh linens, amenities, or a full service upon request, and we appreciate you bringing this to our attention so we can ensure better clarity moving forward.Thank you again for your comments. We hope to have the opportunity to provide a smoother and more comfortable stay in the future.

酒店回复: Thank you for sharing your feedback with us. We’re glad your check‑in was ultimately successful, but we apologize for the inconvenience caused by the card processing issues. We’ll be reviewing this with our team to ensure a smoother experience for future guests.We’re also sorry to hear that staff attempted to enter your room before you were ready to check out. This is not the experience we want for our guests, and we’ll address this with our housekeeping team to prevent early interruptions.We appreciate your positive rating and your honesty. We hope to welcome you back for an even better stay next time.

酒店回复: Thank you for sharing your feedback with us. We’re glad to hear your stay was overall okay, but we’re sorry that several aspects fell short of expectations. We appreciate you letting us know about the repetitive breakfast options, the loud HVAC unit, and the areas of disrepair in the hallways. Your comments help us identify where improvements are needed, and we’ll be reviewing each of these concerns with our team.Thank you again for your honesty. We hope to have the opportunity to provide a smoother and more comfortable experience on a future visit.

酒店回复: Thank you for sharing your feedback. We’re sorry to hear that the condition of the property impacted your stay. Our hotel is currently undergoing a full renovation, and some areas may appear unfinished as we work to improve the overall guest experience. The elevator appearance you mentioned is part of the temporary protective measures in place during construction, but we understand how this can be concerning and appreciate you bringing it to our attention.We’re committed to making significant upgrades, and we hope you’ll consider visiting us again once the renovation is complete so you can enjoy the improvements firsthand.