酒店回复: Dear Andres,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn SW Omaha I-80.We truly appreciate your kind words that “everything was great.” Your positive feedback will be shared with our team as motivation to keep delivering excellent service.We look forward to your next visit.Warm regards,The Comfort Inn SW Omaha I-80 Team
2.0分
其他
原文
翻译提供方：Google
清洁度很差。
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酒店回复: Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn SW Omaha I-80.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness of your room. Your satisfaction is important to us, and we will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for another opportunity to properly host you in the future.Warm regards,The Comfort Inn SW Omaha I-80 Team
5.0分
其他
Our room was clean. The staff was friendly. Parking was not the best-the lot was dark and behind the building.
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酒店回复: Dear Schmuck,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn SW Omaha I-80.We are delighted to hear you found your room clean and our staff friendly — we truly appreciate your kind words.We also take note of your feedback about the parking area lighting and will review options to make it more guest-friendly.We sincerely value your feedback and look forward to welcoming you again soon.Warm regards,The Comfort Inn SW Omaha I-80 Team
3.0分
其他
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Told me at check-in that my credit card declined for their incidental card hold, then offered to let me just give them physical cash instead, despite purchasing with my card five minutes earlier
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酒店回复: Dear Ben,Thank you for sharing this feedback, and I’m sorry for the frustration at check-in. We should have explained our incidental hold policy more clearly.For clarity: we place a $150 authorization hold on a card until checkout and room inspection. It shows as a pending charge and is released after the stay. Sometimes a card can approve the room charge but decline a separate hold (e.g., daily limits, debit settings, or bank security checks). Offering a cash deposit is only meant as an optional alternative—not a requirement—and we regret that it felt inconvenient.We’ll retrain our team to communicate this better and to double-check with the bank before suggesting alternatives. Please feel free to reach out to us directly so we can make this right on your next visit.Warm regards,The Comfort Inn SW Omaha I-80 Team
4.0分
其他
Staff was friendly, parking was ok. Room average room, beds were comfortable. However the bathroom was to be desired and could have used a little more cleaning.
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酒店回复: Dear Christine,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn SW Omaha I-80.We truly appreciate your feedback and are glad to hear you found our staff friendly and beds comfortable. However, I apologize that the bathroom cleanliness did not meet your expectations. Please know your comments have been shared with our housekeeping team to ensure improvements are made.Your satisfaction is important to us, and we will continue working hard to enhance every guest experience.We hope for an opportunity to properly host you again in the future.Warm regards,The Comfort Inn SW Omaha I-80 Team
3.0分
其他
The hotel and stay were fine. Our room was dirty and seemed like it was cleaned very minimally.
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酒店回复: Dear Drew,Thank you for sharing your feedback about your recent stay at Comfort Inn SW Omaha I-80.I’m very sorry to hear that the cleanliness of your room did not meet expectations. This is not the experience we want for our guests. Your comments have been shared with our housekeeping team to ensure closer inspections and higher attention to detail moving forward.We appreciate you taking the time to let us know so we can continue improving. We hope for the opportunity to welcome you again and provide the clean, comfortable stay you deserve.Warm regards,The Comfort Inn SW Omaha I-80 Team
干净整洁，客服很棒，酒店位置好，去好几个购物中心都很方便。住得很愉快。
这酒店地理位置优越，交通方便，下了高速就到了。 登记入住有点慢，但是前台工作人员还挺礼貌的。 房间也不小，干净卫生。 性价比算高了。
路过临时下榻
还可以，就是空调不是一直出风。
我能说什么呢，一切都很棒。
清洁度很差。
Our room was clean. The staff was friendly. Parking was not the best-the lot was dark and behind the building.
Told me at check-in that my credit card declined for their incidental card hold, then offered to let me just give them physical cash instead, despite purchasing with my card five minutes earlier
Staff was friendly, parking was ok. Room average room, beds were comfortable. However the bathroom was to be desired and could have used a little more cleaning.
The hotel and stay were fine. Our room was dirty and seemed like it was cleaned very minimally.