酒店回复: Dear Annys,Thank you for your wonderful review and excellent rating! We're delighted to hear that you enjoyed your stay at Courtyard Baton Rouge Siegen Lane. It's wonderful to know that you found your room clean and well-maintained, and that our convenient location worked well for your needs.We truly appreciate your kind words about our attentive team members. Providing exceptional service to all our guests is our top priority, and your recognition of our staff's efforts means a great deal to us.We look forward to welcoming you back on your next visit to Baton Rouge for another pleasant stay with us.Warm regards,Guest Experience Team
4.0分
其他
原文
翻译提供方：Google
不错的酒店
不错的酒店，但我们只是路过，没看到什么。
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酒店回复: Dear Marcel,Thank you for choosing Courtyard Baton Rouge Siegen Lane during your travels and for taking the time to share your review! We're pleased that you found our hotel beautiful.Our location is indeed perfect for travelers, offering convenient access to nearby attractions. While your stay was short, we hope you found comfort and relaxation in our well-appointed rooms and experienced our signature Courtyard service.We hope to welcome you back soon.Warm regards,Guest Experience Team
5.0分
其他
Staff was friendly and helpful. Beds were comfortable and pillows were not like stones.
We would stay again
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酒店回复: Dear Karen,Thank you so much for the perfect rating and wonderful review! We're thrilled to hear that our team made such a positive impression during your stay. Providing friendly and helpful service is at the heart of what we do, and it's fantastic to know we delivered that for you.We're especially pleased that you enjoyed the comfort of our beds and pillows. A great night's sleep is so important when you're traveling, and we're glad we could provide that for you.We'd be delighted to welcome you back on your next visit to Baton Rouge. Thank you for choosing Courtyard Baton Rouge Siegen Lane!Warm regards,Guest Experience Team
5.0分
商务出差
The room was spacious, comfortable and very clean. The staff was friendly and courteous upon arrival
3.0分
其他
We had some issues with our toilet being stopped up and the AC leaked and had the whole floor wet.
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酒店回复: Dear Natasha,Thank you for taking the time to share your experience with us. We appreciate you bringing these concerns to our attention, as guest comfort is our top priority.We understand this wasn't the experience you were hoping for during your stay. Your feedback helps us identify areas where we can enhance our service and ensure every guest enjoys a comfortable visit. We're committed to maintaining the high standards our guests expect from us.We hope to have the opportunity to regain your trust on your next visit and provide you with the exceptional experience you deserve.Warm regards,Guest Experience Team
我们周末来这里住是为了看路易斯安那州立大学的橄榄球赛。酒店离学校大概15分钟车程。总的来说，是个相当不错的酒店。
一般般凑合
很棒的酒店，我喜欢大堂里有星巴克。
非常好
工作人员非常友好，但我们入住的房间与广告宣传的完全不符。门框上的油漆剥落，浴室里腐烂的木头被油漆覆盖，底部部分裸露在外；空调外机的罩子除了一个角以外，其他地方都没有固定在墙上；电梯旁铺着地毯的走廊里有一滩水（直径约90厘米），我不得不提醒工作人员；在我们离开期间，清洁人员来整理床铺后，我发现卫生纸和毛巾都用完了，我不得不主动索要。这家酒店显然存在维护问题，我以后很可能不会再入住。我陪着年迈的母亲来这里探望亲戚，这是她最后一次来这里。我们预订的是带淋浴间的房间，但酒店却给了我们一个浴缸，我母亲根本无法使用。浴室里有漏水造成的损坏，至今仍未更换。房间里的沙发非常不舒服。第二天早上以及接下来的几天，我们每天都要求换房间，但都被告知没有空房（即使已经有人退房了）。网站上说提供免费早餐，但这是假的——早餐是有的，但是要收费……而且价格不便宜（只供应到早上9:30）。唯一能喝到的咖啡是星巴克，也要收费。我没有使用游泳池或热水浴缸，所以无法评价。
房间干净、整洁，酒店位置优越，工作人员非常细心。
不错的酒店
不错的酒店，但我们只是路过，没看到什么。
Staff was friendly and helpful. Beds were comfortable and pillows were not like stones.
We would stay again
The room was spacious, comfortable and very clean. The staff was friendly and courteous upon arrival
We had some issues with our toilet being stopped up and the AC leaked and had the whole floor wet.