酒店回复: Dear Lance,We're thrilled to hear about your fantastic stay at Courtyard Baton Rouge Siegen Lane! It's wonderful that you and your friends enjoyed your time here for the college football game. We're delighted that our renovated bathrooms, efficient A/C, and comfortable beds contributed to such a positive experience.Your perfect rating means the world to us and affirms our commitment to providing exceptional comfort and service. We hope the excitement of the game was matched by the quality of your stay.Thank you for choosing us for your football weekend getaway. We'd love to welcome you back.Warm regards,Guest Experience Team
酒店回复: Dear Annys,Thank you for your wonderful review and excellent rating! We're delighted to hear that you enjoyed your stay at Courtyard Baton Rouge Siegen Lane. It's wonderful to know that you found your room clean and well-maintained, and that our convenient location worked well for your needs.We truly appreciate your kind words about our attentive team members. Providing exceptional service to all our guests is our top priority, and your recognition of our staff's efforts means a great deal to us.We look forward to welcoming you back on your next visit to Baton Rouge for another pleasant stay with us.Warm regards,Guest Experience Team
4.0分
其他
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翻译提供方:Google
我喜欢友好的服务和及时的响应时间......我遇到的唯一问题是冰箱不能工作。
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酒店回复: Dear Romona,Thank you for taking the time to share your experience at our Courtyard Baton Rouge Siegen Lane. We're delighted to hear that you appreciated our friendly service and quick response times. It's wonderful to know that our team's efforts to provide excellent customer care made a positive impact on your stay.We apologize for the issue with the refrigerator in your room. We understand how inconvenient this can be and assure you that we're addressing this problem promptly. Your feedback helps us improve our services, and we've alerted our maintenance team to inspect all in-room refrigerators.We value your patronage and hope to welcome you back soon for an even better experience. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.Warm regards,Guest Experience Team
4.0分
其他
原文
翻译提供方:Google
不错的酒店
不错的酒店,但我们只是路过,没看到什么。
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酒店回复: Dear Marcel,Thank you for choosing Courtyard Baton Rouge Siegen Lane during your travels and for taking the time to share your review! We're pleased that you found our hotel beautiful.Our location is indeed perfect for travelers, offering convenient access to nearby attractions. While your stay was short, we hope you found comfort and relaxation in our well-appointed rooms and experienced our signature Courtyard service.We hope to welcome you back soon.Warm regards,Guest Experience Team
我们周末来这里住是为了看路易斯安那州立大学的橄榄球赛。酒店离学校大概15分钟车程。总的来说,是个相当不错的酒店。
很棒的酒店,我喜欢大堂里有星巴克。
非常好
工作人员非常友好,但我们入住的房间与广告宣传的完全不符。门框上的油漆剥落,浴室里腐烂的木头被油漆覆盖,底部部分裸露在外;空调外机的罩子除了一个角以外,其他地方都没有固定在墙上;电梯旁铺着地毯的走廊里有一滩水(直径约90厘米),我不得不提醒工作人员;在我们离开期间,清洁人员来整理床铺后,我发现卫生纸和毛巾都用完了,我不得不主动索要。这家酒店显然存在维护问题,我以后很可能不会再入住。我陪着年迈的母亲来这里探望亲戚,这是她最后一次来这里。我们预订的是带淋浴间的房间,但酒店却给了我们一个浴缸,我母亲根本无法使用。浴室里有漏水造成的损坏,至今仍未更换。房间里的沙发非常不舒服。第二天早上以及接下来的几天,我们每天都要求换房间,但都被告知没有空房(即使已经有人退房了)。网站上说提供免费早餐,但这是假的——早餐是有的,但是要收费……而且价格不便宜(只供应到早上9:30)。唯一能喝到的咖啡是星巴克,也要收费。我没有使用游泳池或热水浴缸,所以无法评价。
由于万怡酒店已超员,我们被安排到隔壁的 Residence Inn。当时是凌晨 1:30。
我们预订了一间双人床房,但不得不换成单人床,因为 Residence Inn 只剩下一张单人床。我们不得不换了三次房间。第一个房间有臭虫,第二个房间有非常响亮的哔哔声,第三个房间还算可以接受。
总体而言,我们的体验有很多不足之处。
和几个朋友一起在这里观看大学橄榄球比赛,住得很棒!浴室经过翻新,房间夜间降温效果很好,空调很棒!床超级舒服!
作为最近暴风雨的疏散地点,这里对我们来说很方便,但我们不喜欢住在残疾人客房。
房间干净、整洁,酒店位置优越,工作人员非常细心。
我喜欢友好的服务和及时的响应时间......我遇到的唯一问题是冰箱不能工作。
不错的酒店
不错的酒店,但我们只是路过,没看到什么。