Mr. Puerto at the front desk was very friendly — always a smiling hello or goodbye any time I entered or left the property. Check-in was a breeze, too.
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酒店回复: Thank you so much for your kind review! We're delighted to hear that our front desk team made you feel so welcome, their warm greetings truly reflect the spirit of our hospitality. We're also glad to know that your check-in was smooth and easy. It was a pleasure having you with us, and we look forward to welcoming you back soon!
5.0分
家庭亲子
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Christy at front desk was very welcoming and always greeted guests as they entered and exited the property. She was always polite and pleasant when I asked for information.she exhibited excellent customer service skills.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay, and your feedback truly means a lot to us. We hope to have the pleasure of welcoming you back again soon.
5.0分
其他
Quiet, clean, comfortable like home. The only thing I didn't like was the weak water pressure in the shower.
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酒店回复: Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for your review of our hotel, I am so glad that were make your stay like being at home. Thank for brining your concern to our attention and rest assured that we looked into it right away. Once again thank you so much and we look forward into accommodating you in the near future.
5.0分
其他
This property is well kept and offers a great value. Aside from access issue, location is great.
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酒店回复: Thank you for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I am so glad that we were to make your stay a great one. Once again thank you so much and we look forward into accommodating you in the near future.
5.0分
其他
Clean, quiet. Nice amenities and great location. The staff went above and beyond. I will stay here again.
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酒店回复: Thank you so much for taking the time and reviewing us. Your feedback is greatly appreciated. We hope to see you again at our Candlewood Suites Lafayette.
5.0分
其他
Excellent place to stay. Very clean and everything was in working order.
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酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent stay and that you found everything clean and in great working condition. We take a lot of pride in maintaining a high standard of cleanliness and ensuring that all amenities are fully functional, so it’s incredibly rewarding to know that this made a positive impact on your experience.Your comfort and satisfaction are our top priorities, and it’s always great to hear when guests feel right at home. We truly appreciate you taking the time to share your thoughts, and we would be absolutely thrilled to welcome you back anytime!
2.0分
商务出差
Room 307 has a damp/wet feeling. The windows were open and not properly sealed.
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酒店回复: Thank you so much for staying with us at the Candlewood Suites Lafayette. Please know that we take all reviews very seriously in order to make all our guest stays memorable. Please rest assure that your reported concerns was addressed by the executive team. Once again thank you so much and we look forward into accommodating you again soon.
1.0分
其他
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The lobby smelled great but as soon as I walked in the hallway the smell was awful, like fish. The room smelled like smoke even though it is a no smoking establishment. The ac was also not working well, it was so muggy my clothes were damp in the morning.
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酒店回复: Thank you so much for choosing to stay with us at the Candlewood Suites Lafayette we apologize for any inconveniences that you may have experienced during your stay. We have shared your review with the team to make sure that we are making all guest stay memorable. Once again thank you so much and we look forward into accommodating you in the near future.
5.0分
其他
Absolutely love staying here it feels like home and very clean and such helpful staff
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酒店回复: Thank you for choosing to stay with us at the Candlewood Suites Lafayette. Thank you so much for the great review of our hotel, I am so glad that we were able to make you feel at home during your stay. Once again thank you so much and we look forward into accommodating you in the near future.
位置好，离机场很近
Mr. Puerto at the front desk was very friendly — always a smiling hello or goodbye any time I entered or left the property. Check-in was a breeze, too.
Christy at front desk was very welcoming and always greeted guests as they entered and exited the property. She was always polite and pleasant when I asked for information.she exhibited excellent customer service skills.
Quiet, clean, comfortable like home. The only thing I didn't like was the weak water pressure in the shower.
This property is well kept and offers a great value. Aside from access issue, location is great.
Clean, quiet. Nice amenities and great location. The staff went above and beyond. I will stay here again.
Excellent place to stay. Very clean and everything was in working order.
Room 307 has a damp/wet feeling. The windows were open and not properly sealed.
The lobby smelled great but as soon as I walked in the hallway the smell was awful, like fish. The room smelled like smoke even though it is a no smoking establishment. The ac was also not working well, it was so muggy my clothes were damp in the morning.
Absolutely love staying here it feels like home and very clean and such helpful staff