酒店回复: Thank you so much for taking the time to let us know about your stay with us. We are always looking for ways to improve our guest experience. We hope to see you soon.
酒店回复: Thank you so much for taking the time to let us know about your recent stay with us. We hope to see you soon.
4.0分
其他
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The staff were friendly and helpful. The breakfast served was wonderful and well stocked. Our room was clean. However the beds were broken in the middle and sagged. The couch was worn out and sagged. Nothing was dirty but the beds and couch had either been old or an oversized person had destroyed it. If you lay on the bed, you roll to the middle, so it made for a very uncomfortable sleeping situation.
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酒店回复: Thank you so much for letting us know about your recent stay. I am so sorry that the bed was not comfortable. We are currently ordering new mattresses to replace our old one. We hope to see you again if your travels bring to the area.
3.0分
其他
First room had an awful smell so I switched rooma after the first night
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酒店回复: Thank you so much for letting us know about your recent stay. I am so sorry about the smell in the first room. We have met with out housekeeping supervisor and implemented better solutions to getting smells out of the rooms. We hope to see you again if your travels bring you back to the area.
5.0分
其他
Staff was great!!! very friendly and took great care of our family.
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酒店回复: Thank you so much for your kind words! We're delighted to hear that our team made your family feel welcome and well cared for. We look forward to hosting you again soon.
5.0分
商务出差
Staff (especially Denise) went above and beyond to make my trip successful and comfortable
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酒店回复: Thank you so much for taking the time to let us know about your stay. We hope to see you soon.
2.0分
商务出差
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The cleaning of the room was unsatisfactory, the mattress was worn and needed replacing. The hotel advertised that shuttle services were available but front desk kept saying that there was no driver available to use the shuttle.
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酒店回复: Thank you for taking the time to let us know about your stay with us. I apologize for the inconvenience this caused you and know how frustrating this can be. I have informed my housekeeping team about the cleanliness issue your experienced and the mattress. Our shuttle runs Monday through Friday from 8AM-3PM and goes to and from the airport only. We do ask that you reserve the shuttle at least 24 hours before needing the service. Thank you so much for staying with us.
2.0分
其他
The matteres in the sleeper sofa was old rusty and a whole in it with no sheets orpillowa, Bath room had mold and dirt inthe corners of the floor and tub.
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酒店回复: Thank you so much for taking the time to let us know about your previous stay with us. The sheets/pillows for the sofa bed are located in the closet on the King side. We do apologize for the condition of the sofa bed, we will be going through a renovation in a few months that will replace all of our existing sleeper sofas. We will address the cleanliness issues with our housekeeping department.
很棒的酒店！地理位置便利，周围有许多餐厅和商店。
狂欢节周末之旅
一切都很棒，员工的客户服务也一流。酒店内还有星巴克、Raising Canes 和华夫饼屋，非常方便。我还会再来这里住，唯一不足的是咖啡和早餐的品牌有待改进，但没什么可挑剔的。
达到预期水平
美丽、非常宽敞的房间，设有厨房区（住宿期间未使用）和客厅。开放式游泳池、洗衣角（已使用，功能齐全）。体面的早餐（没有热巧克力，只是放入微波炉的砖块），厨房团队的更多动力会让体验变得更好。
1周商务旅行
有厨房，如果过夜的话自己做饭也很方便。除非你要求，他们不会打扫你的房间。距机场（LFT）约10分钟车程。附近有很多餐馆。
The staff were friendly and helpful. The breakfast served was wonderful and well stocked. Our room was clean. However the beds were broken in the middle and sagged. The couch was worn out and sagged. Nothing was dirty but the beds and couch had either been old or an oversized person had destroyed it. If you lay on the bed, you roll to the middle, so it made for a very uncomfortable sleeping situation.
First room had an awful smell so I switched rooma after the first night
Staff was great!!! very friendly and took great care of our family.
Staff (especially Denise) went above and beyond to make my trip successful and comfortable
The cleaning of the room was unsatisfactory, the mattress was worn and needed replacing. The hotel advertised that shuttle services were available but front desk kept saying that there was no driver available to use the shuttle.
The matteres in the sleeper sofa was old rusty and a whole in it with no sheets orpillowa, Bath room had mold and dirt inthe corners of the floor and tub.