The 1st night was great. Breakfast food could have more selections. We didn't know that we could leave our towels at the room door. We took them to the front desk for clean towels..... They had no clean towels. We were told that we had to wait and they would bring them to our room. That NEVER HAPPENED. ALSO THE HOUSEKEEPER DID NOT KNOCK OR SAY HOUSEKEEPING...... SHE JUST WALKED IN ON US. THAT WAS SO DISRESPECTFUL.
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酒店回复: Thanks for your feedback. We strive to deliver exceptional customer service my apologies for the inconvenience and not meeting your expectations. I will be addressing these concerns with my team. If there is anything further, I can assist you please call or email.
3.0分
其他
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Air conditioning was good. The breakfast was a little greasy. Could've had better choices. The bedroom had a weird smell, the hot water wasn't that hot, we didn't get our room clean the next day, and one of the elevators wasn't working the whole time for our stay.
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酒店回复: Thanks for your feedback. We strive to deliver exceptional customer service my apologies for the inconvenience and not meeting your expectations. If there is anything further, I can assist you please call or email.
2.0分
商务出差
Vacuum, clean toilets had a dirty ring around it, dusty, dirty stained towels, no place to charge iPhone- all broken.
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酒店回复: Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that you were unhappy with your experience. Our goal is to provide a warm, friendly, and reliable experience that makes guests happy, and we sincerely appreciate your feedback.
4.0分
其他
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super friendly/easy check in/out. large room. clean/comfortable.nice breakfast/coffee. only complaint was the bathroo. sliding batn door was stuck in closed position by the ironing board and took a bit to get it unstuck...glad i wasnt by myself! and bathroom barn door wouldnt close 100% leaving a 8" gap with door open
酒店回复: Thank you for your feedback I will be addressing with the staff!
5.0分
其他
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Our room was very comfortable. Ashley, the hostess of the breakfast room was awesome! She made us grits the first day and scrambled eggs the second day. Neither were on that days menu.
Plenty of hot water for showers although the shower head was so far out my reach, I couldn't change the spray angle!
Plenty of parking.
We had a super weekend.
酒店回复: Thanks for you feedback!
5.0分
其他
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One night stay for a concert. Ashley in the breakfast area was so sweet and helpful. Pillows aren’t my favorite and you can tell there is some age with the building in the bathroom specifically but everything worked good.
Would definitely stay again
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酒店回复: Thanks for your feedback!! I will be sharing with my staff it's always good to hear we have met your expectations.
5.0分
商务出差
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Chris at the front desk was amazing and super helpful. Comfortable room - bed - WiFi is sus and you shouldn’t have to pay extra for good WiFi now a days especially when paying $150 per night in a non vacation resort area. Loved the hotel outside of WiFi
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酒店回复: Thanks for your feedback!! I will be sharing with my staff it's always good to hear we have met your expectations.
5.0分
商务出差
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The Hampton Inn was a very good experience as the staff were very helpful and accommodating throughout. Beginning with those serving of breakfast cleaning the rooms and welcoming are checking out at the desk. All were well trained, and very efficient in their duties. Particularly of note was the work of Eric at the front desk on check-in. He was professional, personal and use good judgment and common sense and getting the six of us signed in. He is a real credit to the hotel and the Hampton company. I would expect a group to return in the future for another one of our meetings.
性价比高。卧室新颖、舒适、干净。早餐种类齐全。
酒店本身是不错的，如果我房间的插座能用、能给我手机充电的话，我可能会满意。但他们的泳池实在是太脏了。我不会再住这里了！
The 1st night was great. Breakfast food could have more selections. We didn't know that we could leave our towels at the room door. We took them to the front desk for clean towels..... They had no clean towels. We were told that we had to wait and they would bring them to our room. That NEVER HAPPENED. ALSO THE HOUSEKEEPER DID NOT KNOCK OR SAY HOUSEKEEPING...... SHE JUST WALKED IN ON US. THAT WAS SO DISRESPECTFUL.
Air conditioning was good. The breakfast was a little greasy. Could've had better choices. The bedroom had a weird smell, the hot water wasn't that hot, we didn't get our room clean the next day, and one of the elevators wasn't working the whole time for our stay.
Vacuum, clean toilets had a dirty ring around it, dusty, dirty stained towels, no place to charge iPhone- all broken.
super friendly/easy check in/out. large room. clean/comfortable.nice breakfast/coffee. only complaint was the bathroo. sliding batn door was stuck in closed position by the ironing board and took a bit to get it unstuck...glad i wasnt by myself! and bathroom barn door wouldnt close 100% leaving a 8" gap with door open
Our room was very comfortable. Ashley, the hostess of the breakfast room was awesome! She made us grits the first day and scrambled eggs the second day. Neither were on that days menu.
Plenty of hot water for showers although the shower head was so far out my reach, I couldn't change the spray angle!
Plenty of parking.
We had a super weekend.
One night stay for a concert. Ashley in the breakfast area was so sweet and helpful. Pillows aren’t my favorite and you can tell there is some age with the building in the bathroom specifically but everything worked good.
Would definitely stay again
Chris at the front desk was amazing and super helpful. Comfortable room - bed - WiFi is sus and you shouldn’t have to pay extra for good WiFi now a days especially when paying $150 per night in a non vacation resort area. Loved the hotel outside of WiFi
The Hampton Inn was a very good experience as the staff were very helpful and accommodating throughout. Beginning with those serving of breakfast cleaning the rooms and welcoming are checking out at the desk. All were well trained, and very efficient in their duties. Particularly of note was the work of Eric at the front desk on check-in. He was professional, personal and use good judgment and common sense and getting the six of us signed in. He is a real credit to the hotel and the Hampton company. I would expect a group to return in the future for another one of our meetings.