One night stay, room and clean and air worked great. Beds were comfy. Room didn’t have a microwave though. Would stay again.
2.0分
其他
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Shower looked like it hadn’t been scrubbed in quite some time.
The room was dark, even with the lights on.
The air conditioner was just ok, had to put it on continuous flow to cool the room.
The outside of the building was so dirty.
The staff was nice.
Would not stay there again.
2.0分
其他
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NO SLEEPING
The room was clean but the noise from the interstate was overwhelming. If your room is on the side of the hotel that faces the interstate then beware. Our window seals were bad because in the morning the windows had condensate on both sides. You could not see out at all and I believe that also contributed to the noise of the interstate. The interstate has a on-ramp right behind the hotel so acceleration of the traffic enhanced the noise level. Truely, we didn’t get a good night rest. It was if there was window sized hole in the wall. It was very late when we arrived or we would have asked for another room.
2.0分
其他
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Skip this hotel
Upon entering the lobby, we were not greeted by the 3 staff members at the front desk who continued their conversation and made us wait to be served. They were not friendly when we were attended to, and the clerk was particularly negative about our booking through a third party. She said I wouldn't get a receipt, she couldn't give me hotel points, nor could she help with a question I had because I had not booked through Marriott.
I had to put a $20.00 "deposit" on my credit card for incidentals (like what?? no food or drink in the fridge, no way to make a LD phone call!!) that I have not received a credit back for.
Breakfast (which I paid for) was higher than the posted fees on the menu, menu selections had substitutions we did not want nor could eat, and again the staff person was slow and obviously not happy to be working! Bland food and not worth the money or the wait!! Debacle.
After this unpleasant experience, my husband and I will probably stick with IHG hotels, and the third party booking issue is concerning, since we travel a great deal for business and pleasure, and use online booking.
4.0分
情侣出游
Nice stay other than we couldn’t get the a/c to cool down the room. Also breakfast isn’t free. Plenty to do in the area
5.0分
其他
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The management and staff were professional, friendly, and responsive to my needs. The hotel did have a washer and dryer for the customers but they required $2.00 in quarters for washing and $2.00 in quarters for drying. The front desk does not maintain any cash. Since the hotel staff isn't allowed to maintain coins on hand. I recommend replacing those appliances with ones that accept credit and bank cards.
2.0分
其他
The chemical smell of the product that we used in the room was overwhelming. I checked out an hour later and move to another hotel.
4.0分
其他
Overnight Stay
I was only there to spend the night before catching an early morning flight. The bed was very comfortable and the room was very clean.
4.0分
家庭亲子
This is the location that we usually book the staff is amazing. Just wish we had a pool
这家酒店提供往返机场的免费班车服务。工作人员非常热情周到！
One night stay, room and clean and air worked great. Beds were comfy. Room didn’t have a microwave though. Would stay again.
Shower looked like it hadn’t been scrubbed in quite some time.
The room was dark, even with the lights on.
The air conditioner was just ok, had to put it on continuous flow to cool the room.
The outside of the building was so dirty.
The staff was nice.
Would not stay there again.
NO SLEEPING
The room was clean but the noise from the interstate was overwhelming. If your room is on the side of the hotel that faces the interstate then beware. Our window seals were bad because in the morning the windows had condensate on both sides. You could not see out at all and I believe that also contributed to the noise of the interstate. The interstate has a on-ramp right behind the hotel so acceleration of the traffic enhanced the noise level. Truely, we didn’t get a good night rest. It was if there was window sized hole in the wall. It was very late when we arrived or we would have asked for another room.
Skip this hotel
Upon entering the lobby, we were not greeted by the 3 staff members at the front desk who continued their conversation and made us wait to be served. They were not friendly when we were attended to, and the clerk was particularly negative about our booking through a third party. She said I wouldn't get a receipt, she couldn't give me hotel points, nor could she help with a question I had because I had not booked through Marriott.
I had to put a $20.00 "deposit" on my credit card for incidentals (like what?? no food or drink in the fridge, no way to make a LD phone call!!) that I have not received a credit back for.
Breakfast (which I paid for) was higher than the posted fees on the menu, menu selections had substitutions we did not want nor could eat, and again the staff person was slow and obviously not happy to be working! Bland food and not worth the money or the wait!! Debacle.
After this unpleasant experience, my husband and I will probably stick with IHG hotels, and the third party booking issue is concerning, since we travel a great deal for business and pleasure, and use online booking.
Nice stay other than we couldn’t get the a/c to cool down the room. Also breakfast isn’t free. Plenty to do in the area
The management and staff were professional, friendly, and responsive to my needs. The hotel did have a washer and dryer for the customers but they required $2.00 in quarters for washing and $2.00 in quarters for drying. The front desk does not maintain any cash. Since the hotel staff isn't allowed to maintain coins on hand. I recommend replacing those appliances with ones that accept credit and bank cards.
The chemical smell of the product that we used in the room was overwhelming. I checked out an hour later and move to another hotel.
Overnight Stay
I was only there to spend the night before catching an early morning flight. The bed was very comfortable and the room was very clean.
This is the location that we usually book the staff is amazing. Just wish we had a pool