The toilet was clogged when I got my room. I was given a plunger to fix it myself.
The maid ignored the so not disturb sign and enter the room in the morning.
Big stain on rug in room.
The grounds were clean, good location, good parking.
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
5.0分
情侣出游
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The staff was very friendly, our room and surrounding areas (hallway, courtyard, parking lot) were very clean.
But somehow water would leak out of the shower and make a puddle on the floor. The carpet outside the tile in front of the closet would also get wet. We couldn't figure out how.
4.0分
商务出差
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Overview satisfactory....check-in was smooth and simple. Desk clerk was very friendly and efficient. Prior stays at Marriott locations offered free coffee in the lobby every morning. It seems that this ammenity is no longer provided.
5.0分
其他
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Pam & Kimberleigh made my visit exemplary as I felt like I was welcomed & treated like a VIP!! The beds were very comfortable and everything was super clean. Wish the jets in the jacuzzi were working though. Food was excellent too!
酒店回复: Thank you for choosing us for your stay!
5.0分
其他
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Hotel was quiet and clean. The location was extremely convenient with the mall and restaurants close by. Staff were very friendly and courteous. Parking was easy and property was well maintained.
酒店回复: Thank you for choosing us for your stay!
3.0分
其他
The room was old and musty. The couch in the room was very dusty and looked bad. For the price, I believe it was not to it's standard.
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
3.0分
其他
Long line for the breakfast, staff didnt even bother explaining the time of the breakfast or pool.
我们找到酒店后，入住体验还算顺利。我们天快黑时才到，酒店招牌没有亮灯，所以找酒店费了点劲。除此以外，我们的住宿体验很棒，所有我们接触到的工作人员都非常乐于助人。
不错......
理想的过夜住宿
虽然迟到了，但还是受到了热情友好的接待。我们提供了在历史悠久的安纳波利斯可以做什么和看什么的有用信息。
The toilet was clogged when I got my room. I was given a plunger to fix it myself.
The maid ignored the so not disturb sign and enter the room in the morning.
Big stain on rug in room.
The grounds were clean, good location, good parking.
The staff was very friendly, our room and surrounding areas (hallway, courtyard, parking lot) were very clean.
But somehow water would leak out of the shower and make a puddle on the floor. The carpet outside the tile in front of the closet would also get wet. We couldn't figure out how.
Overview satisfactory....check-in was smooth and simple. Desk clerk was very friendly and efficient. Prior stays at Marriott locations offered free coffee in the lobby every morning. It seems that this ammenity is no longer provided.
Pam & Kimberleigh made my visit exemplary as I felt like I was welcomed & treated like a VIP!! The beds were very comfortable and everything was super clean. Wish the jets in the jacuzzi were working though. Food was excellent too!
Hotel was quiet and clean. The location was extremely convenient with the mall and restaurants close by. Staff were very friendly and courteous. Parking was easy and property was well maintained.
The room was old and musty. The couch in the room was very dusty and looked bad. For the price, I believe it was not to it's standard.
Long line for the breakfast, staff didnt even bother explaining the time of the breakfast or pool.
Just overall poor guest service