我和家人为了看乌鸦队的橄榄球比赛入住了这家酒店。这里非常适合举办这类活动。然而：

- 早餐非常简陋，味道也索然无味。

- 一天中任何时候都缺少咖啡。

- 我们付了两张大床的钱，结果却收到了两张双人床。

- 房间里毛巾不够。

- 地板很粘。

- 枕头和毯子非常简陋。

我使用了代客泊车服务，但服务很差。他们把我的一个轮胎扎破了，什么也没告诉我就换上了备胎，还收了我钱。

我只给这家酒店两星，因为这里是看橄榄球比赛的地点。

- 附近餐馆很少，这很合理。

住宿体验：两晚。大床房。可以提前入住，这点很棒。但是，他们给我们的房间有一股怪味，自动百叶窗的遥控器也坏了。后来换了个房间，没问题。新房间淋浴间的饮水机里没有洗发水；也解决了。（但这些事情难道不应该在我们入住之前就处理好吗？）房间很干净，床也很舒服。有点马路噪音，但还好。健身房面积还算可以，但不太干净，孩子们在健身房里无人看管地跑来跑去。饮水机里也没有水。（这一切都不是酒店的错。家长和健身房的使用者应该承担一些责任，把哑铃放回原处，把毛巾放进脏毛巾桶，而不是把所有东西都扔在地上，也不要让你的5岁孩子到处乱跑。真是太荒唐了）。早餐还算可以，有一些冷热食物。今天早上走进餐厅，发现有人在长椅上睡着了，身上盖着毯子。总的来说，对于汉普顿酒店来说，这次入住体验有点令人失望。跟我们平时习惯的不太一样。

The corner room was lovely. Upon checkin i requested 2 extra bed pillows, the desk person made the note; however, they never arrived. Breakfast was definitely not hot. We gstayzt this property often but this time, it was a bit disappointing.

Staff handled there no water issue poorly. No communication, reservations issues. Went to check out, no staff at desk and could not get car out of valet garage because attendant was asleep and had to be woken up by another employee

The bedding was not clean, and one of the rooms I booked had mouse droppings. Told management, and they didn't seem to care. Moved my colleague, but that was it. The rest of the staff was terrific.

My stay at the Hampton Inn Baltimore-Downtown-Convention Center was disappointing. From the dirty rug to the stained sheets and towels.  In the bathroom, there was a dark substance that could possibly be mold. The room smelled like smoke, even after booking

a non-smoking one.  Also, there was a non-functioning item - heater.  As far as maintenance is concerned, there was peeling wallpaper, and a broken elevator. 

Shedding the light on the service received from the Valet:

Unhelpful & rude staff, the app was used to request my vehicle. When the app notified me that the vehicle was ready for pickup, I went to the valet desk where there was a gentleman standing there using a mobile device. I stood there patiently waiting for him to acknowledge me and when he did I presented the message that showed my vehicle was ready for pickup. He just looked past me to the outside and simply stated it's not ready yet. So I waited, after waiting for what seem like an eternity another gentleman showed up in a vehicle for someone else. The first gentleman asked if that was my vehicle and then he spoke to second one who then approached me and asked to see the message in the app. Then I had to answer a series of questions about the year, make and model of my vehicle. Then he walked off around the corner. When he returned he pulled out a bunch of keys on some sort of hook and asked which one was mine. After identifying me keys he handed them to me and told me my vehicle was around the corner.