You have to pay to park in their parking garage $30 day
Also, breakfast is not complementary
Pros: great proximity to Camden Yards and Ravens Stadium
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酒店回复: Thank you for your feedback. We're sorry to hear that parking costs impacted your experience. We strive to keep our rates comparable to other local establishments. Nonetheless, we're glad you found other aspects of your stay enjoyable. We hope to have the opportunity to welcome you back and provide a truly serene and stress-free experience.Regards, Paul Fitzgerald, Hotel Manager
5.0分
情侣出游
This was the perfect area to stay to be close to everything downtown. There is Nightlife, shopping, sports and two markets all within a 11 to 20 minute walk.
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酒店回复: We sincerely appreciate your stellar rating! It brings us great joy to know that you had a positive experience. Our team is dedicated to ensuring all our guests feel valued, and your feedback encourages us to keep striving for excellence. We look forward to the pleasure of hosting you again in the future!Regards, Paul Fitzgerald, Hotel Manager
5.0分
商务出差
MY ROOM WAS SPOTLESS, MY WAKE UP CALL, GREAT! WILL DEFINITELY STAY HERE AGAIN. MY ROOM HAD A VIEW OF THE BASEBALL STADIUM WHICH WAS ALSO AMAZING
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酒店回复: We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings.Regards, Paul Fitzgerald, Hotel Manager
2.0分
家庭亲子
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The only reason we picked this hotel over others that are more convenient and closer to inner harbor was the pool and it was shut down by the health department. We also had to change rooms because the toilet wasn’t working in our original room. We had lunch at the hotel restaurant that was expensive and mediocre (my son’s pizza was really gross, but my other son’s burger was decent).
The rooms were standard. Nothing special but nothing awful either. With that said, the staff was very friendly. I might stay here during baseball season to see the orioles ballpark, but otherwise, recommend staying somewhere closer to inner harbor or the properties on Aliceanna street.
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酒店回复: Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay fell short of expectations. The pool closure was an unexpected situation, and I understand how disappointing that must have been—especially when it was a key reason for choosing our hotel. I also apologize for the inconvenience of having to change rooms due to the toilet issue; that’s not the seamless experience we want to provide.I’m equally sorry that your lunch at our restaurant did not meet your expectations. Your feedback has been shared with our culinary team so we can address the quality and consistency of our menu items.On a positive note, I’m glad to hear our staff made a good impression—they work hard to make every guest feel welcome, and I’ll be sure to pass along your kind words. We appreciate your honesty and will use your comments to improve. We hope to have the chance to provide you with a much better stay, especially if you visit again during baseball season.Thank you again for your feedback.
3.0分
其他
Food is mediocre and overpriced. The gym facilities, rooms, people and location near Camden Yard Orioles Park Park park is nice.
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酒店回复: Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us, and it will further assist us in raising our high levels of service. While we do our best to always deliver a great experience, it appears that you experienced some missteps that caused you some frustration. It is our goal to ensure that we deliver an inviting, comfortable, and personalized experience. Please be assured that your feedback is important to us and will be used to ensure we are always refining and expanding the service we deliver to our valued guests. However, it sounds like the rest of your stay was enjoyable! I am so glad you chose us for your stay. I hope you can give us another chance in the future to show you how wonderful our property really is.Regards, Paul Fitzgerald, Hotel Manager
不错的酒店
位置很棒。一家很不错的四星级酒店。
员工的贴心服务真的太棒了。
非常干净，员工也很有礼貌！住得很愉快。
位置很好，服务也不错
You have to pay to park in their parking garage $30 day
Also, breakfast is not complementary
Pros: great proximity to Camden Yards and Ravens Stadium
This was the perfect area to stay to be close to everything downtown. There is Nightlife, shopping, sports and two markets all within a 11 to 20 minute walk.
MY ROOM WAS SPOTLESS, MY WAKE UP CALL, GREAT! WILL DEFINITELY STAY HERE AGAIN. MY ROOM HAD A VIEW OF THE BASEBALL STADIUM WHICH WAS ALSO AMAZING
The only reason we picked this hotel over others that are more convenient and closer to inner harbor was the pool and it was shut down by the health department. We also had to change rooms because the toilet wasn’t working in our original room. We had lunch at the hotel restaurant that was expensive and mediocre (my son’s pizza was really gross, but my other son’s burger was decent).
The rooms were standard. Nothing special but nothing awful either. With that said, the staff was very friendly. I might stay here during baseball season to see the orioles ballpark, but otherwise, recommend staying somewhere closer to inner harbor or the properties on Aliceanna street.
Food is mediocre and overpriced. The gym facilities, rooms, people and location near Camden Yard Orioles Park Park park is nice.