酒店回复: Thank you for taking the time to share your experience Deb. I'll be sure to use this as a teachable moment for the team to reflect on.
3.0分
情侣出游
原文
翻译提供方：Google
我觉得冰箱不实用，两个小时后就停止工作了。
当纸巾盒空了之后，就不再重新装满了。
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酒店回复: Thank you for sharing your feedback Christiane. These model of fridges are programmed to "sleep" this helps with the ice buildup. We apologize for the inconveniences and will pass this onto our team to be more attentive in addressing these concerns.
3.0分
其他
原文
翻译提供方：Google
不太舒适的过夜酒店
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酒店回复: Merci pour votre commentaire. Nous sommes désolés que l'hôtel n'ait pas répondu à vos attentes. Nous continuons à nous améliorer grâce aux retours de clients comme vous. Nous espérons que vous nous donnerez une autre chance.
4.0分
其他
Outdoor areas particularly the back parking lot where we had to park at night, could use some fixing up. Perhaps a fence for added safety
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酒店回复: Thank you for taking the time to provide some valuable feedback. I will certainly pass along your suggestions to ownership. Thank you for the positive review and thank you again for staying with us.
5.0分
其他
Staff was friendly and accommodating.
Breakfast was a convenient and great options
Rooms were clean and comfortable
酒店回复: Thanks so much for the positive review!
5.0分
其他
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Always love my get away to the Fairfield Marriott in NH!!
The staff are terrific!
The rooms are comfortable and quiet.
The shops, dine out, and church are nearby which are perfect for my liking!!
酒店回复: Thanks so much for such a positive review!
3.0分
其他
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no phone?
One night get away.. check in was good, parking good. Room was nice at first look until we realize there was no phone and no alarm clock. When we inquired at the front desk, we were not given an answer until this morning when we were told there was a problem with the wiring in the room, which is why there was no phone and no alarm clock. So we asked why were they still using that room if it didn’t have all services and couldn’t be given an answer it was very uncomfortable with the fact that there was no phone to reach the front desk. Should there been an emergency room 125
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酒店回复: Our apologies for the inconveniences you experienced during your stay. Indeed many of our rooms do not have a phone due to old wiring and it is very costly to replace the wiring. If there ever was an emergency guests can use their cell phone to dial 911 and be connected to Portsmouth emergency dispatch. We will be exploring a wifi calling solution to replace existing phones in the rooms in the near future.
2.0分
家庭亲子
My room had a shower that would not drain and the front desk did nothing to remedy the solution so the remaining two people could shower.
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酒店回复: Thank you for providing feedback regrading your stay. I'm very sorry to hear that shower drainage was an issue. Thank you for letting us know so we can address it. I hope we can serve you better during your next stay.
4.0分
情侣出游
Main road is loud, pool was full of leaves, no one had skimmed it at all my husband skimmed it.
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酒店回复: Thank you for the assistance with the pool. We appreciate the positive score overall. We hope to serve you better next time you're in town.
4.0分
情侣出游
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The property is not within walking distance of downtown however a quick drive gets you to multiple parking garages that put you within walking distance.
Hotel clean, check in staff, Gabby, was very nice and accommodating.
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酒店回复: Thank you for taking the time to provide feedback about your recent stay. It's so great to hear that Gabby made a great impression and delivered personalized service. She's relatively new to the hotel so I will certainly share the positive comments with her. We hope to see you again soon!
我来这里办理入住手续时，前台的人正在打电话。他们甚至没有注意到我在这里。我不得不等了一会儿才问是否有人可以帮助我。通常如果有人打电话，他们至少应该说些什么。至少我只住一晚，但服务令人失望。
我觉得冰箱不实用，两个小时后就停止工作了。
当纸巾盒空了之后，就不再重新装满了。
不太舒适的过夜酒店
Outdoor areas particularly the back parking lot where we had to park at night, could use some fixing up. Perhaps a fence for added safety
Staff was friendly and accommodating.
Breakfast was a convenient and great options
Rooms were clean and comfortable
Always love my get away to the Fairfield Marriott in NH!!
The staff are terrific!
The rooms are comfortable and quiet.
The shops, dine out, and church are nearby which are perfect for my liking!!
no phone?
One night get away.. check in was good, parking good. Room was nice at first look until we realize there was no phone and no alarm clock. When we inquired at the front desk, we were not given an answer until this morning when we were told there was a problem with the wiring in the room, which is why there was no phone and no alarm clock. So we asked why were they still using that room if it didn’t have all services and couldn’t be given an answer it was very uncomfortable with the fact that there was no phone to reach the front desk. Should there been an emergency room 125
My room had a shower that would not drain and the front desk did nothing to remedy the solution so the remaining two people could shower.
Main road is loud, pool was full of leaves, no one had skimmed it at all my husband skimmed it.
The property is not within walking distance of downtown however a quick drive gets you to multiple parking garages that put you within walking distance.
Hotel clean, check in staff, Gabby, was very nice and accommodating.