酒店回复: Dear Louis, thank you for your review!We’re glad to hear you found the establishment solid and appreciated the spacious room and breakfast offerings. “All very decent” is a good start—but we’d love the chance to turn that into “exceptional” next time. If there’s anything we can improve to make your next stay even better, we’re all ears!
3.0分
其他
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There were water stains on the walls and stains on the bedding.
The tub faucet looked like it had never been wiped down ever…This is why I carried my own Clorox wipes.
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酒店回复: Thank you for sharing your experience, and we’re truly sorry for the condition of your room.Water stains, unclean bedding, and a neglected bathroom are unacceptable and far below the standards we aim to provide. No guest should feel the need to bring their own cleaning supplies to feel comfortable. Your feedback is being taken seriously and will be shared with our housekeeping and maintenance teams for immediate review and correction.We appreciate your honesty—it helps us improve and ensures future guests have a cleaner, more welcoming stay.
1.0分
其他
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Had to switch rooms because the initial room had no air and the TV did not work. It smelled very damp. In the second room, the TV never connected to the wi-fi and the elevator was incredibly slow. When I went to complain, there was no one available at the desk.
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酒店回复: Thank you for sharing your experience, and I’m truly sorry to hear about the multiple issues you encountered during your stay.Having to switch rooms due to a lack of air conditioning and a non-functioning TV is already frustrating, and it’s disappointing that the second room didn’t resolve the problems. A damp smell, slow elevator, and lack of assistance at the front desk only add to the discomfort—and that’s not the kind of hospitality any guest should receive.Your feedback highlights areas that clearly need attention, and I hope the hotel takes it seriously to improve both their facilities and responsiveness. You deserve a stay that’s smooth, comfortable, and supported at every step.
5.0分
商务出差
The manager on duty and Allison was accommodating and polite.. Amazing job they did handling the small situation i had.
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酒店回复: Dear Monique, thank you so much for your kind words!We’re thrilled to hear that both the manager on duty and Allison provided such accommodating and polite service. It’s great to know they handled your situation with care and professionalism—exactly the kind of experience we strive to deliver every time.We’ll be sure to pass along your compliments to the team. Looking forward to welcoming you back soon!
4.0分
其他
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Just a few things. One why the elevator was not labeled lobby on it. The second floor is the lobby but you have a first floor. And the shower is a pull out nob but i had to call the front desk to fine that out. They need some kind of instructions in the bathroom. The front desk person Preston was great friendly helpful.
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酒店回复: Dear Anthony, thank you for sharing your experience and observations!We really appreciate your feedback about the elevator labeling and shower instructions—those are small details that can make a big difference in guest comfort and clarity. We’ll be sure to pass those suggestions along to management so they can consider improvements that help future guests navigate the property more easily.And thank you for the shoutout to Preston! It’s wonderful to hear he was friendly and helpful—he truly embodies the kind of service we aim to provide. We’ll make sure he’s recognized for making your stay more enjoyable.Looking forward to welcoming you back with an even smoother experience next time!
1.0分
其他
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Do not stay here!!
We have stayed in many “business” hotels but this was the worst. We stayed at a Microtel thr night before and it was the Ritz compared to this run down mess of a hotel. Check in took 20 minutes and we were the only ones in the line. Hallway was gross and just an appetizer for the room. Walls were stained carpet was even grosser. Shoes on the whole time. Bed was clean so that was good but slept in my clothes. There are better options than this. Guaranteed.
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酒店回复: Dear Ryan, thank you for taking the time to share your experience, and we’re truly sorry to hear that your stay fell so far short of expectations.What you described—from the long check-in wait to the condition of the hallways and room—is not the standard we aim to uphold. Cleanliness, efficiency, and comfort are fundamental, and it’s clear we missed the mark. Your feedback is being taken seriously and will be shared with our management team for immediate review and action.We appreciate you acknowledging the clean bed, but we understand that’s just one part of a much larger experience. Thank you again for your honesty—it helps us identify where we need to improve.
4.0分
家庭亲子
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Check in was efficient and service was good. Room and surrounding area was clean. There was a mini fridge but it didn’t get cold overall, it was a pleasant stay
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酒店回复: Dear Rovetta, thank you for your review!We’re glad to hear that check-in was smooth, the service met your expectations, and the cleanliness of the room and surrounding area added to your comfort. We appreciate you pointing out the issue with the mini fridge—noted and shared with our team so we can ensure better functionality moving forward.It’s great to know your overall stay was pleasant, and we hope to welcome you back again soon!
5.0分
其他
Outstanding guest service
The staff at the hotel were simply outstanding. Warm, friebdly, helpful and above and beyond.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our team made such a positive impact during your stay. Providing warm, friendly, and helpful service is what we strive for every day, and knowing that we went above and beyond for you means the world to us.We’ll be sure to share your feedback with the entire staff—it’s moments like these that remind us why we love what we do. We look forward to welcoming you back soon for another outstanding experience!
5.0分
情侣出游
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My only downfall was the continental breakfast. It was not good!! It tasted like microwaveable turkey and pork sausage, egg and NO bacon. The fresh coffee and muffins were the best!!!The staff was great, especially the women who cleaned the breakfast area. She was so pleasant and had a good sense of humor. I will return back in the future.
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酒店回复: Dear Shabrena, thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff made such a positive impression—especially the wonderful woman who keeps the breakfast area spotless and welcoming. We'll be sure to pass along your kind words to her!We’re sorry to hear the continental breakfast didn’t meet your expectations. Your feedback about the sausage and eggs is truly appreciated, and we’ll take it into consideration as we look for ways to improve our offerings. On the bright side, we’re glad the fresh coffee and muffins hit the spot!It means a lot to us that you plan to return in the future. We look forward to welcoming you back and hope to make your next stay even better!
这家酒店性价比很高。
设施不错，房间很大，早餐不错，一切都很不错
There were water stains on the walls and stains on the bedding.
The tub faucet looked like it had never been wiped down ever…This is why I carried my own Clorox wipes.
Had to switch rooms because the initial room had no air and the TV did not work. It smelled very damp. In the second room, the TV never connected to the wi-fi and the elevator was incredibly slow. When I went to complain, there was no one available at the desk.
The manager on duty and Allison was accommodating and polite.. Amazing job they did handling the small situation i had.
Just a few things. One why the elevator was not labeled lobby on it. The second floor is the lobby but you have a first floor. And the shower is a pull out nob but i had to call the front desk to fine that out. They need some kind of instructions in the bathroom. The front desk person Preston was great friendly helpful.
Do not stay here!!
We have stayed in many “business” hotels but this was the worst. We stayed at a Microtel thr night before and it was the Ritz compared to this run down mess of a hotel. Check in took 20 minutes and we were the only ones in the line. Hallway was gross and just an appetizer for the room. Walls were stained carpet was even grosser. Shoes on the whole time. Bed was clean so that was good but slept in my clothes. There are better options than this. Guaranteed.
Check in was efficient and service was good. Room and surrounding area was clean. There was a mini fridge but it didn’t get cold overall, it was a pleasant stay
Outstanding guest service
The staff at the hotel were simply outstanding. Warm, friebdly, helpful and above and beyond.
My only downfall was the continental breakfast. It was not good!! It tasted like microwaveable turkey and pork sausage, egg and NO bacon. The fresh coffee and muffins were the best!!!The staff was great, especially the women who cleaned the breakfast area. She was so pleasant and had a good sense of humor. I will return back in the future.